Assessment · land and estate agents round land-agents-2026-09

DB Roberts review

Ranked 4 of 10 in Land and estate agents in Telford

Best for: sellers and landlords visiting Telford Shopping Centre

Active

Trading as D B Roberts & Partners Limited · 56 Southwater Arcade, Telford Shopping Centre, Telford, Shropshire, TF3 4DE · Service area: Telford, Shrewsbury, Wellington, Oakengates, Stafford, Wolverhampton

DB Roberts in short

DB Roberts Telford is the Shopping Centre branch at Southwater Arcade, covering sales, lettings, auctions, management, conveyancing and mortgages from one desk. The company behind it, D B Roberts and Partners Limited, has been on the company record since 2004. RICS client money protection is set out on the compliance page with an Ombudsman complaints route. The branch page names the team and carries valuation booking.

Customer reviews are excellent, at 4.9 from 401 Google reviews. Redress sits on the Ombudsman register. Our view is that DB Roberts Telford suits sellers and landlords who want a town-centre branch backed by a wide service list — though no fee scale is published. Free valuations are offered from the branch. The same company stands behind the Oakengates and Wellington branches in this round.

DB Roberts reviews and ratings on other sites

Every public rating we hold for DB Roberts, with the source, scale, count and the date we read it. These are customers' ratings, not ours.
SourceRatingReviewsRead on
Google4.9 out of 5401

Our verdict

Our view is that DB Roberts Telford suits sellers and landlords who want a Shopping Centre branch backed by a company record going back to 2004 and register-listed redress [3] [4]. Reviews stand at 4.9 from 401 Google reviews [5]. No fee scale is published, and insurance cover is not stated [1] [2].

Score summary

Scored on the home trades rubric v2.0. Insufficient evidence takes the neutral value and is not shown as a low mark.

Composite score
69.0 / 100

Customer evidence C1 · weight 30%

70 out of 100

Google 4.9 out of 5 from 401 reviews [5].

Qualifications and accreditations C2 · weight 25%

85 out of 100

RICS Client Money Protection is set out on the business's own website [2]. The Property Ombudsman registration is on the issuing register [3].

First-hand responsiveness C3 · weight 15%

Insufficient evidence

Insufficient evidence

Trading history C4 · weight 10%

80 out of 100

On the Companies House record since 2004 [4].

Insurance and safeguards C5 · weight 10%

Insufficient evidence

Insufficient evidence

Pricing transparency C6 · weight 5%

40 out of 100

Free valuations are offered [1]; no fee scale, rates or VAT position is published on the pages checked.

Website and service information C7 · weight 5%

85 out of 100

The site names sales, lettings, auctions, management, conveyancing and mortgage services with branch addresses and valuation booking [1], backed by a published complaints route [2].

Evidence

Every fact held for this provider, with its source and check date.
FactValueSourceRead
Limited company since2004Source companies-house

Industry qualifications

Sourced from the issuing registers, the business's own website and platforms such as Checkatrade and Which? Trusted Traders, on the date shown.

Strengths

  • You can check the company behind the name: D B ROBERTS & PARTNERS LIMITED has been active since 7 December 2004 as a real estate agency [4].

  • The Telford branch sits in the Shopping Centre with valuation booking and the branch network covers sales, lettings, auctions, management, conveyancing and mortgages [1].

  • Redress sits on the public register [3], and the site sets out RICS client money protection with an Ombudsman complaints route [2].

Limitations

  • No fee scale, rates or VAT position and no insurance details are published on the pages checked [1] [2].

Response from the business

This business has not sent a response yet. Any response they send will appear here.

Verified customer reviews

Reviews from customers who showed us their invoice.

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Questions about DB Roberts

Is DB Roberts Telford any good?

On the evidence, yes for sellers and landlords who want a town-centre branch. It ranks fourth in our Telford land and estate agents table, holds 4.9 from 401 Google reviews, and covers sales through to mortgages with register-listed redress. No fee scale is published. Read the full review, then book a valuation to test the service.

Is DB Roberts Telford registered with a trade scheme?

Its Property Ombudsman registration sits on the issuing register, and RICS client money protection is set out on its own compliance page. Check the branch name on the Ombudsman business search to confirm the listing before you instruct. Ask for the details in writing.

What does DB Roberts Telford charge?

Free valuations are offered, but no fee scale, rates or VAT position is published on the pages checked. Ask for the full landlord schedule and the sales commission with the VAT position and tie-in in writing before you instruct. Keep the full schedule with your paperwork.

Where does DB Roberts Telford work?

The branch sits at Southwater Arcade in Telford Shopping Centre, and covers Telford, Shrewsbury, Wellington, Oakengates, Stafford and Wolverhampton. The branch page names the team, so you can see who you would deal with. Send your property postcode with the enquiry to confirm you sit inside its patch.

How is DB Roberts Telford ranked?

It ranks fourth of the ten land and estate agents in our September round, chosen for sellers and landlords visiting Telford Shopping Centre. Read the full review alongside the score summary, and compare its written quote against others before you decide.

Others assessed for this trade

  1. Belvoir69.7 / 100Ranked 1. Best for one branch for sales, lettings and mortgages with published charges.
  2. Coleman Estates69.2 / 100Ranked 2. Best for Wellington sellers and landlords wanting one local office.
  3. DB Roberts69.0 / 100Ranked 3. Best for landlords wanting a dedicated management office.
  4. Newton Fallowell68.6 / 100Ranked 5. Best for Wellington sellers and landlords wanting a franchise branch.

Sources

  1. DB Roberts Telford branch page — address, services and valuation booking Retrieved 4 September 2026.
  2. DB Roberts compliance page — complaints route and client money protection Retrieved 4 September 2026.
  3. The Property Ombudsman register — D B Roberts & Partners, Telford Retrieved 4 September 2026.
  4. Companies House — D B ROBERTS & PARTNERS LIMITED overview (05306981) Retrieved 4 September 2026.
  5. Google Maps listing — DB Roberts, Telford Retrieved 4 September 2026.

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