Telford RankedIndependent rankings of local services in Telford
Assessment · hr consultants round hr-consultants-2026-09

Kay Heald HR review

Ranked 4 of 7 in HR consultants in Telford

Best for: micro and family firms needing HR order

Sole Trader

Telford · Service area: Telford

Kay Heald HR in short

Kay Heald HR is a one-consultant practice from Admaston aimed squarely at micro and family firms: an initial HR review, tidy contracts and policies, then retained cover and people development. Kay Heald is a Fellow of the professional body, and the site keeps current thinking visible with dated blog posts running into this year. Our verdict: a tidy fit for the smallest employers who want one qualified pair of hands.

The public evidence is the thinnest in this round, with a single Google review on record and no documented trading history: the business is recorded as a sole trader. No rates, VAT position or insurance detail appear on the site beyond a no-obligation chat offer. References are missing from the public record, and the scope of the first review is the thing to pin down.

Kay Heald HR reviews and ratings on other sites

Every public rating we hold for Kay Heald HR, with the source, scale, count and the date we read it. These are customers' ratings, not ours.
SourceRatingReviewsRead on
Google5.0 out of 51

Our verdict

Our judgement: Kay Heald HR suits micro and family businesses that want one qualified consultant to tidy contracts, policies and people problems [1]. The FCIPD backing and small-firm focus stand out [1]. What counts against it is the thinnest evidence base here — one review, no documented trading history and no rates on the site [1] [2].

Score summary

Scored on the home trades rubric v2.0. Insufficient evidence takes the neutral value and is not shown as a low mark.

Composite score
63.7 / 100

Customer evidence C1 · weight 30%

68

Google 5 out of 5 from 1 review [2]. With fewer than five reviews so far, this counts a little less.

Qualifications and accreditations C2 · weight 25%

75

FCIPD-qualified status is stated on the business's website [1].

First-hand responsiveness C3 · weight 15%

Insufficient evidence

Insufficient evidence

Trading history C4 · weight 10%

Insufficient evidence

Insufficient evidence

Insurance and safeguards C5 · weight 10%

Insufficient evidence

Insufficient evidence

Pricing transparency C6 · weight 5%

55

No rates, fee scale or VAT position is published. The site offers a no-obligation chat or meeting [1].

Website and service information C7 · weight 5%

85

The site sets out HR review, retained and people-development services for small businesses, with phone, email and contact routes [1].

Industry qualifications

Sourced from the issuing registers, the business's own website and platforms such as Checkatrade and Which? Trusted Traders, on the date shown.

Strengths

  • You get Fellow-level backing: the site presents Kay as an FCIPD-qualified consultant for small employers, seen 4 September 2026 [1].

  • The offer fits tiny firms — an initial HR review and update of contracts and policies, plus a retained service and people development — all set out on the homepage seen 4 September 2026 [1].

  • The site keeps current thinking visible with dated blog posts running into 2026 [1].

Limitations

  • The Google base is a single review, seen 4 September 2026 [2].

  • No trading history is documented and no insurance details, rates or VAT position are published [1].

Response from the business

This business has not sent a response yet. Any response they send will appear here.

Verified customer reviews

Reviews from customers who showed us their invoice.

No verified reviews yet for this business.

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Questions about Kay Heald HR

Is Kay Heald HR any good?

For micro and family firms wanting order, yes on the credentials: a Fellow of the professional body offering an HR review, tidy contracts and policies, then retained cover from Admaston [1]. Public evidence is thin at a single review with no documented trading history. Ask for references before you commit.

Is Kay Heald HR CIPD registered?

Fellow-level status with the professional body is stated on the business's own website [1]. CIPD membership is a professional grade rather than a licence to practise, and HR consultancy has no mandatory register. Ask what the fellowship covers and how it applies to a business your size.

What does Kay Heald HR charge?

The site publishes no rates, fee scale or VAT position, offering instead a no-obligation chat or meeting [1]. Expect the first HR review to be quoted on the size of your policy pile. Ask for the review scope, the retained fee and the VAT position together.

Where does Kay Heald HR work?

Kay Heald HR is based at Admaston in Telford and serves micro and family businesses across Shropshire [1] [2]. Phone and email are the contact routes, starting with a no-obligation chat [1]. Send your postcode and staff numbers with the enquiry to confirm cover.

How is Kay Heald HR ranked?

It ranks fourth of the seven Telford HR consultancies in our September round, picked for micro and family firms needing HR order [1]. Customer evidence counts most, then credentials, history, cover, pricing clarity and website detail. Read the full review and its sources before you enquire.

Others assessed for this trade

  1. 4 HR Solutions68.1 / 100Ranked 1. Best for senior outsourced HR with Fellow-level CIPD backing.
  2. Human Results Ltd67.9 / 100Ranked 2. Best for employer HR cover with employment-law depth.
  3. Wright HR63.9 / 100Ranked 3. Best for down-to-earth HR help for small employers.
  4. Alpha H R61.5 / 100Ranked 5. Best for fixed-price HR backing from lawyers.

Sources

  1. Kay Heald HR homepage — services, FCIPD status and contact Retrieved 4 September 2026.
  2. Google Maps listing — Kay Heald HR, Telford Retrieved 4 September 2026.

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