Telford RankedIndependent rankings of local services in Telford
Assessment · funeral directors round funeral-directors-2026-09

Hilton's Funeral Directors review

Ranked 1 of 7 in Funeral directors in Telford

Best overall funeral director in Telford: clear package prices from a woman-led family firm

Active

Trading as Telford Funerals Ltd · 18 Wellington Rd, Muxton, Telford, Shropshire, TF2 8NQ · Service area: Telford, Shropshire

Hilton's Funeral Directors in short

Hilton's Funeral Directors is an independent woman-led family firm in Muxton, and openness is its calling card. Every headline price sits on the homepage, from a £1,295 direct cremation to a £4,400 horse-drawn funeral, with the standardised price list one click away [1]. Trade-body membership plus a funeral-directing diploma and an embalming qualification are stated on its own pages [1].

Customer reviews give Hilton's the deepest backing in this round: 4.9 from 87 Google reviews [3]. No other review source is on record, so this review reads that single headline as strong but narrow. The bereavement guidance and family testimonials on its own site add colour [1].

What counts against Hilton's is paperwork, in our judgement: no insurance detail is published and no opening hours appear beyond round-the-clock phone support [1]. An active limited company record steadies the file [2].

Hilton's Funeral Directors reviews and ratings on other sites

Every public rating we hold for Hilton's Funeral Directors, with the source, scale, count and the date we read it. These are customers' ratings, not ours.
SourceRatingReviewsRead on
Google4.9 out of 587

Our verdict

Our judgement: Hilton's suits a family that wants clear package prices and a small, woman-led local firm, with a strong 4.9 from 87 Google reviews behind it [1] [3]. The gaps are paperwork, not performance: no insurance details are published and no opening hours beyond 24-hour phone support [1]. The active limited company record steadies the picture [2].

Score summary

Scored on the home trades rubric v2.0. Insufficient evidence takes the neutral value and is not shown as a low mark.

Composite score
70.0 / 100

Customer evidence C1 · weight 30%

70

Google 4.9 out of 5 from 87 reviews [3].

Qualifications and accreditations C2 · weight 25%

80

SAIF and NAFD Diploma in Funeral Directing and British Institute of Embalmers membership is listed on the business's own website [1].

First-hand responsiveness C3 · weight 15%

Insufficient evidence

Insufficient evidence

Trading history C4 · weight 10%

80

On the Companies House record since 2022 [2].

Insurance and safeguards C5 · weight 10%

Insufficient evidence

Insufficient evidence

Pricing transparency C6 · weight 5%

85

The homepage lists all-inclusive package prices from £1,295 for a direct cremation to £4,400 for a horse-drawn funeral, with a Standardised Price List linked [1].

Website and service information C7 · weight 5%

85

The site sets out funeral packages with prices, Shropshire coverage, 24-hour phone and email contact, bereavement guidance and family testimonials [1].

Industry qualifications

Sourced from the issuing registers, the business's own website and platforms such as Checkatrade and Which? Trusted Traders, on the date shown.

Strengths

  • You see every headline price up front, from a £1,295 direct cremation to a £4,400 horse-drawn funeral, with a Standardised Price List linked on the homepage [1].

  • Louris Hilton holds the NAFD Diploma in Funeral Directing and membership of the British Institute of Embalmers, and the firm shows SAIF membership on its homepage [1].

  • It holds 4.9 from 87 Google reviews, seen 4 September 2026 [3].

Limitations

  • No insurance details are published on the site [1].

  • The site gives no funeral-home opening hours beyond 24-hour phone support [1].

Response from the business

This business has not sent a response yet. Any response they send will appear here.

Verified customer reviews

Reviews from customers who showed us their invoice.

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Questions about Hilton's Funeral Directors

Is Hilton's Funeral Directors any good?

On the evidence, yes for families who want prices settled early: it tops our Telford funeral directors table, holds 4.9 from 87 Google reviews, and publishes every package price with trade-body membership stated [1] [3]. The file lacks insurance detail and opening hours [1]. Read the full review, then compare its price list with two others.

Is Hilton's Funeral Directors a member of a trade body?

Trade-body membership is stated on its own website, alongside a funeral-directing diploma and an embalming qualification [1]. Membership is voluntary in this trade and was not checked against an outside register. Ask the firm to confirm its current membership when you first phone. Get the answer alongside its written estimate.

How much does Hilton's Funeral Directors charge?

All-inclusive packages run from £1,295 for a direct cremation to £4,400 for a horse-drawn funeral, with a standardised price list linked from the homepage [1]. Third-party costs sit outside some figures, so ask what is included. Get your own choices as an itemised written estimate before you agree anything.

Where does Hilton's Funeral Directors work?

The firm works from Muxton in Telford and serves Shropshire, with round-the-clock phone and email contact plus a contact form [1]. Send your postcode with your enquiry to confirm you are covered. Ask who will look after you from first call to final paperwork.

How is Hilton's Funeral Directors ranked?

It ranks first of the seven funeral directors in our September round, our best overall pick for clear package prices from a woman-led family firm. C. J. Williams sits just behind on branches and history. Read the full review, then ask for the itemised written estimate.

Others assessed for this trade

  1. C. J. Williams Funeral Service69.4 / 100Ranked 2. Best for long-established firm with three branches across Telford.
  2. Liam Stafford Funeral Directors68.4 / 100Ranked 3. Best for Newport families wanting published prices and stonemasonry in-house.
  3. Harry Edwards & Son68.2 / 100Ranked 4. Best for heritage Wellington firm with independently inspected standards.
  4. Newport & District Funeral Directors67.4 / 100Ranked 5. Best for Dignity-backed Newport branch with full published price lists.

Sources

  1. Hilton's Funeral Directors homepage — services, prices and contact Retrieved 4 September 2026.
  2. Companies House — TELFORD FUNERALS LTD overview (14561903) Retrieved 4 September 2026.
  3. Google Maps listing — Hilton's Funeral Directors, Telford Retrieved 4 September 2026.

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