Telford RankedIndependent rankings of local services in Telford
Assessment · computer repair shops round computer-repairs-2026-09

CeX review

Assessed in Computer repair shops in Telford

Unknown

148-150 New St, Overdale, Telford, Shropshire, TF3 4BP · Service area: Telford

CeX in short

CeX Telford is the second-hand electronics retailer on New Street, buying and selling phones, computing, games and discs with every item price-graded online. The Telford store publishes full opening hours, and the chain buys old phones and tech for cash. Grading runs from mint to working-well, so the price always matches the condition. Part-exchange on your old handset can cut the replacement cost the same day. Our verdict: this CeX review covers the replace half of the decision, not the repair half.

Customer reviews sit at 3.8 from 664 Google reviews. No repair service, company detail or insurance statement is published; this is a buy-and-sell shop, not a repair bench. The online grade is worth a look before travelling, since counter prices follow the listing.

CeX reviews and ratings on other sites

Every public rating we hold for CeX, with the source, scale, count and the date we read it. These are customers' ratings, not ours.
SourceRatingReviewsRead on
Google3.8 out of 5664

Our verdict

Our judgement: CeX suits you if your faulty device looks beyond economic repair and you want a priced replacement the same day in Telford [1] [2]. The rating record reads 3.8 from 664 reviews [3]. Its place here is the replace half of the decision, not the repair half [1].

Score summary

Scored on the home trades rubric v2.0. Insufficient evidence takes the neutral value and is not shown as a low mark.

Composite score
51.8 / 100

Customer evidence C1 · weight 30%

46

Google 3.8 out of 5 from 664 reviews [3].

Qualifications and accreditations C2 · weight 25%

50

Industry qualifications can't be sourced from the registers, the website or the platforms checked [1].

First-hand responsiveness C3 · weight 15%

Insufficient evidence

Insufficient evidence

Trading history C4 · weight 10%

Insufficient evidence

Insufficient evidence

Insurance and safeguards C5 · weight 10%

Insufficient evidence

Insufficient evidence

Pricing transparency C6 · weight 5%

85

The site publishes buy and sell prices for every item with condition grades [1].

Website and service information C7 · weight 5%

75

The site sets out buy-and-sell services with prices, and the store page gives the Telford address and opening hours [1] [2].

Industry qualifications

Can't be sourced. We looked at the issuing registers, the business's own website and platforms such as Checkatrade and Which? Trusted Traders and found no scheme membership or registration to record.

Strengths

  • You can see the price before you travel: the site lists an iPhone 12 at £180 and an iPhone 15 at £360 with condition grades, seen 4 September 2026 [1].

  • The Telford store publishes full opening hours including late Thursday opening to 8pm, and the chain buys old phones and tech for cash [1] [2].

Limitations

  • The Google rating sits at 3.8 from 664 reviews, seen 4 September 2026 [3].

  • No repair service, company detail or insurance statement is published on the pages checked; this is a buy-and-sell shop, not a repair bench [1] [2].

Response from the business

This business has not sent a response yet. Any response they send will appear here.

Verified customer reviews

Reviews from customers who showed us their invoice.

No verified reviews yet for this business.

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Questions about CeX

Is CeX Telford any good?

For priced replacements, yes: it sits outside our ranked ten as a buy-and-sell shop with 3.8 from 664 Google reviews and every item price-graded online. It suits devices beyond economic repair. Check the grade and price online before you travel.

Is CeX Telford registered with a trade scheme?

No industry scheme membership could be sourced from the registers, the website or the platforms checked. No mandatory registration applies to this trade. Ask for anything important, such as returns terms, in writing. Get the answer in store before you buy.

How much does CeX Telford charge?

Buy and sell prices are published for every item with condition grades, so you see the price before you travel. That covers replacements and trade-ins, not repairs. Check your item's grade online first. Compare the grade in store before you pay.

Where does CeX Telford work?

The store sits on New Street in Telford with full opening hours published, including late Thursday opening. Buy, sell and store contact routes sit on the site. Check the opening hours online before you travel. Take the device with its accessories.

How is CeX Telford ranked?

It sits outside the ranked ten: researched for this September round in Telford as the replace-half option rather than a repair bench. Its place here is fairly priced second-hand tech. Read the full review online, then compare repair quotes first.

Others assessed for this trade

  1. DB Computing65.8 / 100Ranked 1. Best for free testing and quotes before any repair.
  2. Midland Computers64.1 / 100Ranked 2. Best for business IT with a walk-in repair counter.
  3. Appel62.1 / 100Ranked 3. Best for Apple-only repairs and upgrades.
  4. Ace Computer Systems60.2 / 100Ranked 4. Best for Newport high-street sales and repairs.

Sources

  1. CeX homepage — buy and sell prices Retrieved 4 September 2026.
  2. CeX Telford store page — address and hours Retrieved 4 September 2026.
  3. Google Maps listing — CeX Telford Retrieved 4 September 2026.

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