CeX review
Assessed in Computer repair shops in Telford
Unknown
148-150 New St, Overdale, Telford, Shropshire, TF3 4BP · Service area: Telford
CeX in short
CeX Telford is the second-hand electronics retailer on New Street, buying and selling phones, computing, games and discs with every item price-graded online. The Telford store publishes full opening hours, and the chain buys old phones and tech for cash. Grading runs from mint to working-well, so the price always matches the condition. Part-exchange on your old handset can cut the replacement cost the same day. Our verdict: this CeX review covers the replace half of the decision, not the repair half.
Our view of the shop itself is straightforward: the shelves cover phones, computing, games and discs, and every listing carries a condition grade with its price, so the cost of a replacement is visible from home. The chain also buys old phones and tech for cash, which helps when a dead device still holds some value. It is a walk-in counter on New Street serving Telford, with full opening hours published including late opening on Thursdays.
Customer reviews sit at 3.8 from 664 Google reviews. No repair service, company detail or insurance statement is published; this is a buy-and-sell shop, not a repair bench. The online grade is worth a look before travelling, since counter prices follow the listing.
The customer evidence behind this review comes from a single source: the Google listing, where hundreds of reviews leave a middling score. That fits a buy-and-sell counter, where stock and price decide most visits. Nothing in the sources behind this review speaks to repair work, since the shop publishes no repair service. Our view: usable evidence for priced replacements.
Our verdict
Our judgement: CeX suits you if your faulty device looks beyond economic repair and you want a priced replacement the same day in Telford [1] [2]. The rating record reads 3.8 from 664 reviews [3]. Its place here is the replace half of the decision, not the repair half [1].
Score summary
Scored on the home trades rubric v2.0. Insufficient evidence takes the neutral value and is not shown as a low mark.
- Composite score
- 51.8 / 100
Qualifications and accreditations C2 · weight 25%
50 out of 100
Industry qualifications can't be sourced from the registers, the website or the platforms checked [1].
First-hand responsiveness C3 · weight 15%
Insufficient evidence
Insufficient evidence
Trading history C4 · weight 10%
Insufficient evidence
Insufficient evidence
Insurance and safeguards C5 · weight 10%
Insufficient evidence
Insufficient evidence
Pricing transparency C6 · weight 5%
85 out of 100
The site publishes buy and sell prices for every item with condition grades [1].
Industry qualifications
Can't be sourced. We looked at the issuing registers, the business's own website and platforms such as Checkatrade and Which? Trusted Traders and found no scheme membership or registration to record.
Strengths
Limitations
Response from the business
This business has not sent a response yet. Any response they send will appear here.
Verified customer reviews
Reviews from customers who showed us their invoice.
No verified reviews yet for this business.
Review this business
Tell other readers about work you paid for, and send a copy of the invoice so the editor can confirm the job took place.
Questions about CeX
Is CeX Telford any good?
For priced replacements, yes: it sits outside our ranked ten as a buy-and-sell shop holding 3.8 on Google across hundreds of reviews, with every item price-graded online. It suits a phone or laptop beyond economic repair, where a graded replacement beats another repair bill. Read the full review, then check the grade and price of your item online before you travel.
Is CeX Telford registered with a trade scheme?
No industry scheme membership could be sourced from the registers, the website or the platforms checked. No mandatory registration applies to this trade, so there is no badge to look up. The pages checked name no repair qualifications either, which fits a shop that sells rather than fixes. Ask for anything important, such as returns terms, in writing before you buy.
How much does CeX Telford charge?
Buy and sell prices are published for every item with condition grades, so you see the price before you travel. That covers replacements and trade-ins, not repairs, and part-exchange on an old handset can cut the replacement cost the same day. Read the grade beside the price, since the price follows the condition. Compare the grade in store before you pay.
Where does CeX Telford work?
The store sits on New Street in Telford with full opening hours published, including late Thursday opening, so it suits a walk-in visit around work. Buy, sell and store contact routes sit on the site for anything stock-related. The area served is Telford itself rather than a wider county round. Check the opening hours online before you travel, and take the device with its accessories.
How is CeX Telford ranked?
It sits outside the ranked ten: researched for this September round in Telford as the replace-half option rather than a repair bench. It publishes no repair service of its own. Its place here is fairly priced second-hand tech when replacement beats repair. Read the full review online, then compare repair quotes first.
What do the reviews say about CeX Telford?
Middling: 3.8 on Google across hundreds of reviews, with Google the only review source on record. The base is large enough to take seriously as a shop record. Since the store publishes no repair service, the score says nothing about repair work. Read a page of recent reviews for stock and service patterns before you travel.
How do I get a price from CeX Telford?
Start on the website, where every item carries its grade and price, then confirm both at the New Street counter. For trade-ins, take the old phone or tech with its accessories and get the part-exchange figure against your replacement. The grade decides the price, so read it closely. Compare the grade in store before you pay.
How does CeX Telford compare with the ranked repair shops?
It does not compete with them: the ranked ten are repair benches that diagnose and fix, while CeX prices graded replacements for the same devices. When a bench says a phone or laptop is beyond economic repair, this counter can end that verdict in a same-day replacement. Price the repair first, then compare it against the graded shelf price.
Others assessed for this trade
- DB Computing65.8 / 100Ranked 1. Best for free testing and quotes before any repair.
- Midland Computers64.1 / 100Ranked 2. Best for business IT with a walk-in repair counter.
- Appel62.1 / 100Ranked 3. Best for Apple-only repairs and upgrades.
- Ace Computer Systems60.2 / 100Ranked 4. Best for Newport high-street sales and repairs.
Sources
- CeX homepage — buy and sell prices Retrieved 4 September 2026.
- CeX Telford store page — address and hours Retrieved 4 September 2026.
- Google Maps listing — CeX Telford Retrieved 4 September 2026.
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