DB Roberts review
Ranked 2 of 10 in Commercial property agents in Telford
Best for: sellers and landlords wanting a chartered surveying firm
Active
Trading as D B Roberts & Partners Limited · 56 Southwater Arcade, Telford Shopping Centre, Telford, Shropshire, TF3 4DE · Service area: Telford, Shrewsbury, Wellington, Oakengates, Stafford, Wolverhampton
DB Roberts in short
DB Roberts Telford is the firm's Southwater branch in the town centre, handling sales and lettings with a named local team and a valuation route on its page. What stands out is the professional backing: RICS membership and RICS client money protection are stated on its own pages, and complaint handling runs to an ombudsman on whose register the firm appears. The Southwater address makes it the town-centre face of the practice.
On services, the record shows sales and lettings with a named local team, contact routes and a valuation route on the branch page [1]. The office works from Southwater in Telford town centre, serving Oakengates, Wellington, Shrewsbury, Stafford and Wolverhampton. A full compliance and complaints page sits behind the branch [2].
Customers rate the branch highly: 4.9 from 401 Google reviews, among the deepest customer records in this round. Across the held sources that Google base is the only customer evidence, so the story rests on a single platform. The company behind the branch has a long active record. The redress register, the compliance pages and the company record carry the other side of the evidence.
Our view is that DB Roberts suits sellers and landlords who want a town-centre branch of a chartered practice, with documented redress and money protection. What counts against it is price, with no fees published, and cover, which is not stated on the pages checked. It is the town-centre answer to its Oakengates sister branch.
Our verdict
Our view is that DB Roberts Telford suits sellers and landlords who value a chartered surveying practice with documented redress and money protection [2] [3]. The Google base stands at 401 reviews at 4.9 [5]. What counts against it is pricing, with no fees published, and insurance cover, which is not stated [1].
Score summary
Scored on the home trades rubric v2.0. Insufficient evidence takes the neutral value and is not shown as a low mark.
- Composite score
- 70.0 / 100
Qualifications and accreditations C2 · weight 25%
85 out of 100
First-hand responsiveness C3 · weight 15%
Insufficient evidence
Insufficient evidence
Insurance and safeguards C5 · weight 10%
Insufficient evidence
Insufficient evidence
Pricing transparency C6 · weight 5%
60 out of 100
A free valuation is offered [1]. No rates, fee scale or VAT position appear on the pages checked.
Evidence
| Fact | Value | Source | Read |
|---|---|---|---|
| Limited company since | 2004 | Source companies-house |
Industry qualifications
Sourced from the issuing registers, the business's own website and platforms such as Checkatrade and Which? Trusted Traders, on the date shown.
Strengths
You deal with a chartered surveying practice: RICS membership and RICS client money protection are stated on the firm's own pages [2].
The branch page names the local team with contact routes and a valuation route, seen 4 September 2026 [1].
Complaint handling runs to the Ombudsman, on whose register the firm appears, and the company record is active since 7 December 2004 [3] [4].
Limitations
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Questions about DB Roberts
Is DB Roberts Telford any good?
The evidence says yes: second in our Telford commercial property agents table, backed by a chartered surveying practice and strong Google reviews. It suits sellers and landlords who want a town-centre branch with documented redress. Read the full review, then ask for a valuation through the branch page. Read the strengths and limitations on its card for what sits behind the position.
Is DB Roberts a RICS firm?
RICS membership and RICS client money protection are stated on the firm's own compliance pages [2]. The firm also appears on the Property Ombudsman register [3]. Confirm the current position with the branch when you request your valuation, since memberships can change. Ask which schemes cover the commercial side specifically if your job mixes shops with flats.
What does DB Roberts Telford charge?
No rates, fee scale or VAT position appear on the pages checked, so charges emerge at valuation. Free valuations are offered through the branch page. Send your unit details and ask for the full fee, including VAT and marketing, in writing before you agree anything. Bring a second written quote on the same scope so the two compare line by line.
Where does DB Roberts Telford work?
The branch sits in Southwater in Telford town centre and serves Telford including Oakengates and Wellington, reaching Shrewsbury, Stafford and Wolverhampton beyond. Send your postcode with the unit details to confirm you are inside its patch. Contact routes are on the branch page. Include the unit type as well as the postcode, since commercial cover varies by job.
How is DB Roberts Telford ranked?
It ranks second of the ten commercial property agents in our September round, the branch for a town-centre office with chartered backing. The Oakengates branch of the same firm sits just above it. Read the full review, then ask for your free valuation. The scorecard behind the position carries an evidence date, so check how fresh it is.
What do customers say about DB Roberts Telford?
Google is the whole customer story here: 4.9 from 401 reviews, among the deepest customer records in this round. No other review platform sits in the held evidence, so treat that single base as indicative rather than complete. Read a spread of the recent reviews themselves for the recurring themes before you weigh the score.
How do I get a quote from DB Roberts Telford?
Start with the free valuation route on the branch page: send the unit type, size, current use and lease position, plus whether you are selling, letting or handing over management. Ask for the full fee in return — basis of appointment, calculation, VAT, marketing and tie-in — in a written quote on that scope. Compare it line by line with a second quote before you sign.
How does DB Roberts Telford compare with the others in the round?
It sits second of ten, the town-centre branch of the winning practice, ahead of Belvoir on chartered backing. Its customer base runs deeper than the Oakengates branch above it. The honest gap matches its sister branch: no published fees. Town-centre sellers get the charter without leaving central Telford, which is its whole case against Oakengates.
Others assessed for this trade
- DB Roberts70.0 / 100Ranked 1. Best for chartered surveying practice with documented money protection.
- Belvoir69.7 / 100Ranked 3. Best for sellers and landlords wanting sales, lettings and mortgages together.
- Coleman Estates69.2 / 100Ranked 4. Best for sellers and landlords wanting published fees upfront.
- DB Roberts Wellington69.2 / 100Ranked 5. Best for sellers and landlords wanting a Wellington high-street branch.
Sources
- DB Roberts Telford Southwater branch page — team, contact and valuation Retrieved 4 September 2026.
- DB Roberts compliance policy — RICS money protection and Ombudsman review Retrieved 4 September 2026.
- The Property Ombudsman register — D B Roberts & Partners Retrieved 4 September 2026.
- Companies House — D B ROBERTS & PARTNERS LIMITED overview (05306981) Retrieved 4 September 2026.
- Google Maps listing — DB Roberts, Telford Retrieved 4 September 2026.
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