Telford RankedIndependent rankings of local services in Telford
Assessment · commercial property agents round commercial-property-agents-2026-09

DB Roberts review

Ranked 2 of 10 in Commercial property agents in Telford

Best for: sellers and landlords wanting a chartered surveying firm

Active

Trading as D B Roberts & Partners Limited · 56 Southwater Arcade, Telford Shopping Centre, Telford, Shropshire, TF3 4DE · Service area: Telford, Shrewsbury, Wellington, Oakengates, Stafford, Wolverhampton

DB Roberts in short

DB Roberts Telford is the firm's Southwater branch in the town centre, handling sales and lettings with a named local team and a valuation route on its page. What stands out is the professional backing: RICS membership and RICS client money protection are stated on its own pages, and complaint handling runs to an ombudsman on whose register the firm appears.

Customers rate the branch highly: 4.9 from 401 Google reviews, among the deepest customer records in this round. There is no other review source on record, so the Google record carries the story alone. The company behind the branch has a long active record.

Our view is that DB Roberts suits sellers and landlords who want a town-centre branch of a chartered practice, with documented redress and money protection. What counts against it is price, with no fees published, and cover, which is not stated on the pages checked.

DB Roberts reviews and ratings on other sites

Every public rating we hold for DB Roberts, with the source, scale, count and the date we read it. These are customers' ratings, not ours.
SourceRatingReviewsRead on
Google4.9 out of 5401

Our verdict

Our view is that DB Roberts Telford suits sellers and landlords who value a chartered surveying practice with documented redress and money protection [2] [3]. The Google base stands at 401 reviews at 4.9 [5]. What counts against it is pricing, with no fees published, and insurance cover, which is not stated [1].

Score summary

Scored on the home trades rubric v2.0. Insufficient evidence takes the neutral value and is not shown as a low mark.

Composite score
70.0 / 100

Customer evidence C1 · weight 30%

70

Google 4.9 out of 5 from 401 reviews [5].

Qualifications and accreditations C2 · weight 25%

85

The Property Ombudsman registration is on the issuing register [3]. RICS membership and RICS client money protection are stated on the business's own website [2].

First-hand responsiveness C3 · weight 15%

Insufficient evidence

Insufficient evidence

Trading history C4 · weight 10%

80

On the Companies House record since 2004 [4].

Insurance and safeguards C5 · weight 10%

Insufficient evidence

Insufficient evidence

Pricing transparency C6 · weight 5%

60

A free valuation is offered [1]. No rates, fee scale or VAT position appear on the pages checked.

Website and service information C7 · weight 5%

85

The branch page names the local team with contact routes and a valuation route [1], backed by a full compliance and complaints page [2].

Evidence

Every fact held for this provider, with its source and check date.
FactValueSourceRead
Limited company since2004Source companies-house

Industry qualifications

Sourced from the issuing registers, the business's own website and platforms such as Checkatrade and Which? Trusted Traders, on the date shown.

Strengths

  • You deal with a chartered surveying practice: RICS membership and RICS client money protection are stated on the firm's own pages [2].

  • The branch page names the local team with contact routes and a valuation route, seen 4 September 2026 [1].

  • Complaint handling runs to the Ombudsman, on whose register the firm appears, and the company record is active since 7 December 2004 [3] [4].

Limitations

  • No rates, fee scale or VAT position appear on the pages checked [1] [2].

  • No insurance details are published on the pages checked [1] [2].

Response from the business

This business has not sent a response yet. Any response they send will appear here.

Verified customer reviews

Reviews from customers who showed us their invoice.

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Questions about DB Roberts

Is DB Roberts Telford any good?

The evidence says yes: second in our Telford commercial property agents table, backed by a chartered surveying practice and strong Google reviews. It suits sellers and landlords who want a town-centre branch with documented redress. Read the full review, then ask for a valuation through the branch page.

Is DB Roberts a RICS firm?

RICS membership and RICS client money protection are stated on the firm's own compliance pages [2]. The firm also appears on the Property Ombudsman register [3]. Confirm the current position with the branch when you request your valuation, since memberships can change.

What does DB Roberts Telford charge?

No rates, fee scale or VAT position appear on the pages checked, so charges emerge at valuation. Free valuations are offered through the branch page. Send your unit details and ask for the full fee, including VAT and marketing, in writing before you agree anything.

Where does DB Roberts Telford work?

The branch sits in Southwater in Telford town centre and serves Telford including Oakengates and Wellington, reaching Shrewsbury, Stafford and Wolverhampton beyond. Send your postcode with the unit details to confirm you are inside its patch. Contact routes are on the branch page.

How is DB Roberts Telford ranked?

It ranks second of the ten commercial property agents in our September round, the branch for a town-centre office with chartered backing. The Oakengates branch of the same firm sits just above it. Read the full review, then ask for your free valuation.

Others assessed for this trade

  1. DB Roberts70.0 / 100Ranked 1. Best for chartered surveying practice with documented money protection.
  2. Belvoir69.7 / 100Ranked 3. Best for sellers and landlords wanting sales, lettings and mortgages together.
  3. Coleman Estates69.2 / 100Ranked 4. Best for sellers and landlords wanting published fees upfront.
  4. DB Roberts Wellington69.2 / 100Ranked 5. Best for sellers and landlords wanting a Wellington high-street branch.

Sources

  1. DB Roberts Telford Southwater branch page — team, contact and valuation Retrieved 4 September 2026.
  2. DB Roberts compliance policy — RICS money protection and Ombudsman review Retrieved 4 September 2026.
  3. The Property Ombudsman register — D B Roberts & Partners Retrieved 4 September 2026.
  4. Companies House — D B ROBERTS & PARTNERS LIMITED overview (05306981) Retrieved 4 September 2026.
  5. Google Maps listing — DB Roberts, Telford Retrieved 4 September 2026.

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