DB Roberts review
Ranked 1 of 10 in Commercial property agents in Telford
Best overall commercial property agent in Telford: chartered surveying practice with documented money protection
Active
Trading as D B Roberts & Partners Limited · 6 Oxford Street, Oakengates, Telford, Shropshire, TF2 6AA · Service area: Telford, Oakengates, Shrewsbury, Wellington, Stafford, Wolverhampton
DB Roberts in short
DB Roberts Oakengates is the firm's Oxford Street branch, handling sales and lettings with a named local team and a valuation route on its page. What stands out is the professional backing: RICS membership and RICS client money protection are stated on its own pages, and complaint handling runs to an ombudsman on whose register the firm appears. That combination of charter, protection and named team is what separates it from the rest of the table.
On services, the record shows sales and lettings with a named local team, contact routes and a valuation route on the branch page [1]. The office works from Oxford Street in Oakengates, serving Wellington, Shrewsbury, Stafford and Wolverhampton beyond Telford. A full compliance and complaints page sits behind the branch [2].
Customers rate the branch highly: 4.9 from 354 Google reviews, among the strongest customer records in this round. Across the held sources that Google base is the only customer evidence, so the story rests on a single platform. The company behind the branch has a long active record. The redress register, the compliance pages and the company record carry the other side of the evidence.
Our view is that DB Roberts suits sellers and landlords who value a chartered practice with documented redress and money protection behind the sale or let. What counts against it is price, with no fees published, and cover, which is not stated on the pages checked. Sellers wanting valuation-grade advice with the agency work get both here.
Our verdict
Our view is that DB Roberts Oakengates suits sellers and landlords who value a chartered surveying practice with documented redress and money protection [2] [3]. The Google base stands at 354 reviews at 4.9 [5]. What counts against it is pricing, with no fees published, and insurance cover, which is not stated [1].
Score summary
Scored on the home trades rubric v2.0. Insufficient evidence takes the neutral value and is not shown as a low mark.
- Composite score
- 70.0 / 100
Qualifications and accreditations C2 · weight 25%
85 out of 100
First-hand responsiveness C3 · weight 15%
Insufficient evidence
Insufficient evidence
Insurance and safeguards C5 · weight 10%
Insufficient evidence
Insufficient evidence
Pricing transparency C6 · weight 5%
60 out of 100
A free valuation is offered [1]. No rates, fee scale or VAT position appear on the pages checked.
Evidence
| Fact | Value | Source | Read |
|---|---|---|---|
| Limited company since | 2004 | Source companies-house |
Industry qualifications
Sourced from the issuing registers, the business's own website and platforms such as Checkatrade and Which? Trusted Traders, on the date shown.
Strengths
You deal with a chartered surveying practice: RICS membership and RICS client money protection are stated on the firm's own pages [2].
The branch page carries the local team with contact routes and a valuation route, seen 4 September 2026 [1].
Complaint handling runs to the Ombudsman, on whose register the firm appears, and the company record is active since 7 December 2004 [3] [4].
Limitations
Response from the business
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Verified customer reviews
Reviews from customers who showed us their invoice.
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Questions about DB Roberts
Is DB Roberts Oakengates any good?
The evidence says yes: first in our Telford commercial property agents table, with a chartered surveying practice behind it and strong Google reviews. It suits sellers and landlords who value documented redress and money protection. Read the full review, then ask for a valuation through the branch page. Read the strengths and limitations on its card for what sits behind the position.
Is DB Roberts a RICS firm?
RICS membership and RICS client money protection are stated on the firm's own compliance pages [2]. The firm also appears on the Property Ombudsman register [3]. Confirm the current position with the branch when you request your valuation, since memberships can change. Ask which schemes cover the commercial side specifically if your job mixes shops with flats.
What does DB Roberts Oakengates charge?
No rates, fee scale or VAT position appear on the pages checked, so charges emerge at valuation. Free valuations are offered through the branch page. Send your unit details and ask for the full fee, including VAT and marketing, in writing before you agree anything. Bring a second written quote on the same scope so the two compare line by line.
Where does DB Roberts Oakengates work?
The branch sits on Oxford Street in Oakengates and serves Telford including Wellington and Shrewsbury, reaching Stafford and Wolverhampton beyond. Send your postcode with the unit details to confirm you are inside its patch. Contact routes are on the branch page. Include the unit type as well as the postcode, since commercial cover varies by job.
How is DB Roberts Oakengates ranked?
It ranks first of the ten commercial property agents in our September round, the pick for a chartered practice with documented money protection. The Southwater and Wellington branches of the same firm sit just behind it. Read the full review, then ask for your free valuation. The scorecard behind the position carries an evidence date, so check how fresh it is.
What do customers say about DB Roberts Oakengates?
Google is the whole customer story here: 4.9 from 354 reviews, among the strongest customer records in this round. No other review platform sits in the held evidence, so treat that single base as indicative rather than complete. Read a spread of the recent reviews themselves for the recurring themes before you weigh the score.
How do I get a quote from DB Roberts Oakengates?
Start with the free valuation route on the branch page: send the unit type, size, current use and lease position, plus whether you are selling, letting or handing over management. Ask for the full fee in return — basis of appointment, calculation, VAT, marketing and tie-in — in a written quote on that scope. Compare it line by line with a second quote before you sign.
How does DB Roberts Oakengates compare with the others in the round?
It sits first of ten, the chartered pick ahead of its own Southwater branch on customer depth and Belvoir on professional backing. Its gap matches the chasing branches: no published fees anywhere in the top five. Judge it on backing and reviews rather than upfront pricing. Its review base pairs the round's top rating with genuine depth.
Others assessed for this trade
- DB Roberts70.0 / 100Ranked 2. Best for sellers and landlords wanting a chartered surveying firm.
- Belvoir69.7 / 100Ranked 3. Best for sellers and landlords wanting sales, lettings and mortgages together.
- Coleman Estates69.2 / 100Ranked 4. Best for sellers and landlords wanting published fees upfront.
- DB Roberts Wellington69.2 / 100Ranked 5. Best for sellers and landlords wanting a Wellington high-street branch.
Sources
- DB Roberts Oakengates branch page — team, contact and valuation Retrieved 4 September 2026.
- DB Roberts compliance policy — RICS money protection and Ombudsman review Retrieved 4 September 2026.
- The Property Ombudsman register — D B Roberts & Partners Retrieved 4 September 2026.
- Companies House — D B ROBERTS & PARTNERS LIMITED overview (05306981) Retrieved 4 September 2026.
- Google Maps listing — DB Roberts, Oakengates Retrieved 4 September 2026.
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