Komplex Care review
Ranked 9 of 10 in Care homes in Telford
Best for: nurse-led complex care at home for all ages
Active
Trading as Komplex Care Limited · Telford · Service area: Telford
Komplex Care in short
Komplex Care is a nurse-led complex-care provider run from Central Park in Telford, covering adults and children with packages from ventilator and tracheostomy care to feeding support. The site sets out its values and a quality-and-safety section alongside the clinical detail. Our verdict is that Komplex Care suits families with high clinical needs who want nursing leadership at home. Adult and paediatric packages alike sit under a published quality-and-safety section on the site.
The regulator rates Komplex Care Good across the board, which is the stronger half of the picture. What counts against it is the review record: Google ratings sit under four stars across a large base, the weakest in this table, and fees and insurance stay unpublished. The Central Park office carries a published Telford phone line.
Our verdict
Our verdict: Komplex Care suits you if you need nurse-led complex care at home, with clinical packages for both adults and children [1]. The CQC record is Good across the board [2]. The review score of 3.9 from 41 ratings tempers the picture, and fees and insurance details are not published [4] [1].
Score summary
Scored on the home trades rubric v2.0. Insufficient evidence takes the neutral value and is not shown as a low mark.
- Composite score
- 61.2 / 100
Qualifications and accreditations C2 · weight 25%
80 out of 100
First-hand responsiveness C3 · weight 15%
Insufficient evidence
Insufficient evidence
Insurance and safeguards C5 · weight 10%
Insufficient evidence
Insufficient evidence
Pricing transparency C6 · weight 5%
40 out of 100
No fees, rates or VAT position are published on the site [1].
Website and service information C7 · weight 5%
85 out of 100
The site sets out adult and paediatric complex care, from ventilation to PEG feeding, with values, reviews and a quality-and-safety section [1].
Evidence
| Fact | Value | Source | Read |
|---|---|---|---|
| Limited company since | 2019 | Source companies-house |
Industry qualifications
Sourced from the issuing registers, the business's own website and platforms such as Checkatrade and Which? Trusted Traders, on the date shown.
- CQCSourcedchecked 4 September 2026. Reference 1-7606930867.
Strengths
Limitations
Response from the business
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Verified customer reviews
Reviews from customers who showed us their invoice.
No verified reviews yet for this business.
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Questions about Komplex Care
Is Komplex Care any good?
It depends on what matters most: the clinical offer is genuinely specialist, with nurse-led packages for adults and children, yet Google reviews sit under four stars, the weakest in our table. It sits ninth in our September round. Read the full review and the reviews behind it, then judge the clinical detail against them.
Is Komplex Care registered with the CQC?
Yes. Komplex Care appears on the Care Quality Commission register, rated Good for safety, effectiveness, care, responsiveness and leadership. Search the name on the commission's find-a-care-home pages to read the latest report yourself. Note the report date, then ask the provider what has changed since.
What does Komplex Care charge?
The site publishes no fees, rates or payment terms. That means the enquiry does the talking. Send the full clinical needs, the hours wanted and the postcode, and ask for the hourly or weekly rate, each extra and the notice terms in writing before agreeing anything.
Where does Komplex Care work?
Komplex Care works from St James House in Central Park, Telford, and serves families across Telford. As a home-care provider it comes to your door rather than the other way round. Send your postcode with the enquiry to confirm you are covered.
How is Komplex Care ranked?
It ranks ninth of the ten care providers in our September round: the clinical offer is strong but the review record tempers the score. Read the full review and the reviews behind it, then ask about fees, cover and availability direct.
Others assessed for this trade
- JAM Care70.6 / 100Ranked 1. Best for complex care for brain, spinal and learning-disability needs.
- Wellington Hall Care Centre67.8 / 100Ranked 2. Best for broad care mix with recent Good ratings and deep reviews.
- Wheatlands Care Home67.6 / 100Ranked 3. Best for dementia and residential care in Much Wenlock.
- Ideal Home Care67.3 / 100Ranked 4. Best for nurse-led home care from daily visits to live-in.
Sources
- Komplex Care homepage — nurse-led complex care services Retrieved 4 September 2026.
- CQC — Komplex Care Limited location (Good, 18 June 2021) Retrieved 4 September 2026.
- CQC — Komplex Care Limited provider services (address and phone) Retrieved 4 September 2026.
- Google Maps listing — Komplex Care Limited Retrieved 4 September 2026.
Is this your business?
Ask us to correct a fact, claim the listing, or send a response for publication alongside the assessment.