JAM Care review
Ranked 1 of 10 in Care homes in Telford
Best overall care home in Telford: complex care for brain, spinal and learning-disability needs
Active
Trading as Jam Care Limited · Telford · Service area: Telford
JAM Care in short
JAM Care is a Telford complex-care provider supporting brain injury, spinal injury, learning disabilities, genetic conditions and mental health needs at home. Care is nurse-led, contact routes are clear, and client testimonials sit on the site. Our verdict is that JAM Care suits families with complicated needs who want to stay out of residential care.
Google reviews of JAM Care are spotless at five stars across a solid base of ratings, and the regulator rates the service Good across the board. What counts against it is openness on practical detail: fees, trading history and insurance all stay unpublished, while the phone number, enquiry emails and message form stay easy to find on the site.
The service runs from kingsland House on Stafford Park in Telford.
Our verdict
Our verdict: JAM Care suits you if you need specialist complex care at home, with 5 out of 5 on Google from 32 reviews behind it [3]. The CQC record is Good across the board and contact routes are clear [2] [1]. Fees, trading history and insurance details are not on the record [1].
Score summary
Scored on the home trades rubric v2.0. Insufficient evidence takes the neutral value and is not shown as a low mark.
- Composite score
- 70.6 / 100
Qualifications and accreditations C2 · weight 25%
90 out of 100
Great British Care Awards membership is listed on the business's own website [1]. CQC registration is on the issuing register.
First-hand responsiveness C3 · weight 15%
Insufficient evidence
Insufficient evidence
Insurance and safeguards C5 · weight 10%
Insufficient evidence
Insufficient evidence
Pricing transparency C6 · weight 5%
40 out of 100
No fees, rates or VAT position are published on the site [1].
Website and service information C7 · weight 5%
80 out of 100
The site sets out nurse-led complex care across brain, spinal, learning-disability, genetic and mental-health needs, with contact routes and client testimonials [1].
Evidence
| Fact | Value | Source | Read |
|---|---|---|---|
| Limited company since | 2019 | Source companies-house | |
| Founded (stated) | JAM CARE was born in 2020 | Source provider-website |
Industry qualifications
Sourced from the issuing registers, the business's own website and platforms such as Checkatrade and Which? Trusted Traders, on the date shown.
- CQCSourcedchecked 4 September 2026. Reference 1-10154690795.
- Great British Care AwardsSourcedchecked 4 September 2026. Reference Complex Care Provider of the Year, three-time winner.
Strengths
Limitations
Response from the business
This business has not sent a response yet. Any response they send will appear here.
Verified customer reviews
Reviews from customers who showed us their invoice.
No verified reviews yet for this business.
Review this business
Tell other readers about work you paid for, and send a copy of the invoice so the editor can confirm the job took place.
Questions about JAM Care
Is JAM Care any good?
On the evidence, yes for complex care at home: it sits third in our September table with spotless Google reviews and Good ratings in every area. The gaps are fees, trading history and insurance detail, none published. Read the full review, then send your care needs through the contact form.
Is JAM Care registered with the CQC?
Yes. JAM Care appears on the Care Quality Commission register, rated Good for safety, effectiveness, care, responsiveness and leadership. Search the name on the commission's find-a-care-home pages to read the latest report yourself. Note the report date, then ask the provider what has changed since.
What does JAM Care charge?
The site publishes no fees, rates or payment terms. That means the enquiry does the talking. Send the full care needs, the hours wanted and the postcode, and ask for the hourly or weekly rate, each extra and the notice terms in writing before agreeing anything.
Where does JAM Care work?
JAM Care works from Stafford Park in Telford and serves families across Telford. As a home-care provider it comes to your door rather than the other way round. Send your postcode with the enquiry to confirm you are covered before booking.
How is JAM Care ranked?
It ranks third of the ten care providers in our September round, carried by spotless reviews and Good ratings across the board. Read the full review and its sources, then send your care needs through the contact form for a tailored reply.
Others assessed for this trade
- Wellington Hall Care Centre67.8 / 100Ranked 2. Best for broad care mix with recent Good ratings and deep reviews.
- Wheatlands Care Home67.6 / 100Ranked 3. Best for dementia and residential care in Much Wenlock.
- Ideal Home Care67.3 / 100Ranked 4. Best for nurse-led home care from daily visits to live-in.
- Enliva Homecare Telford66.6 / 100Ranked 5. Best for flexible home care across Telford and South Staffordshire.
Sources
- JAM Care homepage — services, testimonials and contact Retrieved 4 September 2026.
- CQC — JAM Care location (Good, 14 July 2022) Retrieved 4 September 2026.
- Google Maps listing — JAM Care Retrieved 4 September 2026.
Is this your business?
Ask us to correct a fact, claim the listing, or send a response for publication alongside the assessment.