Assessment · care homes round care-homes-2026-09

Enliva Homecare Telford review

Ranked 5 of 10 in Care homes in Telford

Best for: flexible home care across Telford and South Staffordshire

Active

Trading as Sentinel Care Limited · Telford · Service area: Telford, Shrewsbury, Bridgnorth

Enliva Homecare Telford in short

Enliva Homecare Telford, run by Sentinel Care Limited, offers live-in, specialist, palliative and personal care from weekly visits upward across Telford and South Staffordshire. The branch page sets out office hours, several contact numbers and a care-enquiry form. Our verdict is that Enliva Homecare Telford suits families who want flexible home care with clear routes in. The branch page covers live-in, specialist, palliative and personal care with testimonials and answers to common questions.

Google reviews of Enliva Homecare Telford sit just under five stars, and the regulator rates the service Good across the board. What counts against it is an older inspection record and unpublished practical detail: rates, trading history and insurance all stay off the record. A later data review found no need for a fresh inspection.

Enliva Homecare Telford reviews and ratings on other sites

Every public rating we hold for Enliva Homecare Telford, with the source, scale, count and the date we read it. These are customers' ratings, not ours.
SourceRatingReviewsRead on
Google4.7 out of 517

Our verdict

Our verdict: Enliva suits you if you want flexible home care in Telford, from weekly visits to live-in and end-of-life support [1]. The CQC record is Good across the board and reviews sit at 4.7 from 17 ratings [2] [3]. The 2019 inspection date and unpublished rates count against it [2] [1].

Score summary

Scored on the home trades rubric v2.0. Insufficient evidence takes the neutral value and is not shown as a low mark.

Composite score
66.6 / 100

Customer evidence C1 · weight 30%

66 out of 100

Google 4.7 out of 5 from 17 reviews [3].

Qualifications and accreditations C2 · weight 25%

80 out of 100

CQC registration is listed on the register with Good in all five areas, report published 16 August 2019 [2].

First-hand responsiveness C3 · weight 15%

Insufficient evidence

Insufficient evidence

Trading history C4 · weight 10%

80 out of 100

On the Companies House record since 2001 [1].

Insurance and safeguards C5 · weight 10%

Insufficient evidence

Insufficient evidence

Pricing transparency C6 · weight 5%

40 out of 100

No rates or VAT position are published, though the enquiry form offers a price-for-care option [1].

Website and service information C7 · weight 5%

85 out of 100

The site sets out live-in, specialist, palliative and personal care with testimonials, FAQs, office hours and branch details [1].

Evidence

Every fact held for this provider, with its source and check date.
FactValueSourceRead
Limited company since2001Source companies-house

Industry qualifications

Sourced from the issuing registers, the business's own website and platforms such as Checkatrade and Which? Trusted Traders, on the date shown.

Strengths

  • CQC rates the service Good for safety, effectiveness, care, responsiveness and leadership, in a report published 16 August 2019 [2].

  • The Telford page sets out office hours, three contact numbers and a care-enquiry form alongside service descriptions [1].

  • Google shows 4.7 out of 5 from 17 reviews, seen 4 September 2026 [3].

Limitations

  • The CQC Good rating dates from August 2019, with a July 2023 data review finding no need to reassess [2].

  • No rates, trading history or insurance details are published; the history and insurance gaps are scored as insufficient evidence, not as failings [1] [2].

Response from the business

This business has not sent a response yet. Any response they send will appear here.

Verified customer reviews

Reviews from customers who showed us their invoice.

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Questions about Enliva Homecare Telford

Is Enliva Homecare Telford any good?

On the evidence, yes for flexible home care: it sits seventh in our September table with strong Google reviews and Good ratings in every area. The gaps are an older inspection and unpublished rates, history and insurance. Read the full review, then use the care-enquiry form to ask about rates.

Is Enliva Homecare Telford registered with the CQC?

Yes. Enliva Homecare Telford appears on the Care Quality Commission register as run by Sentinel Care Limited, rated Good for safety, effectiveness, care, responsiveness and leadership. Search the name on the commission's find-a-care-home pages to read the latest report. Note the report date before deciding.

What does Enliva Homecare Telford charge?

The site publishes no rates, though its enquiry form offers a price-for-care option. Use the form or call the branch, then ask for the hourly or weekly rate for the agreed hours, each extra and the notice terms in writing. Confirm how the fee changes if needs grow.

Where does Enliva Homecare Telford work?

Enliva works from Halesfield in Telford and serves families across Telford and South Staffordshire. As a home-care provider it comes to your door rather than the other way round. Send your postcode with the enquiry to confirm you are covered.

How is Enliva Homecare Telford ranked?

It ranks seventh of the ten care providers in our September round, carried by strong reviews and Good ratings across the board. Read the full review and its sources, then use the care-enquiry form to ask about rates and availability.

Others assessed for this trade

  1. JAM Care70.6 / 100Ranked 1. Best for complex care for brain, spinal and learning-disability needs.
  2. Wellington Hall Care Centre67.8 / 100Ranked 2. Best for broad care mix with recent Good ratings and deep reviews.
  3. Wheatlands Care Home67.6 / 100Ranked 3. Best for dementia and residential care in Much Wenlock.
  4. Ideal Home Care67.3 / 100Ranked 4. Best for nurse-led home care from daily visits to live-in.

Sources

  1. Enliva Homecare — Telford and South Staffordshire branch page Retrieved 4 September 2026.
  2. CQC — Enliva Homecare (Telford and South Staffs) location (Good, 16 August 2019) Retrieved 4 September 2026.
  3. Google Maps listing — Sentinel Homecare (now Enliva) Retrieved 4 September 2026.

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