Heritage Home Improvements review
Ranked 7 of 10 in Builders in Telford
Best for: established local home-improvement firm
Active
Telford · Service area: Telford
Heritage Home Improvements in short
Heritage Home Improvements is a Telford home-improvements firm with ten years on the public register. Our judgement: the reviews give you reasons to ring, but the near-empty website means you start with little more than a phone number. It suits you if you are happy to do your checks by phone and in person. The record shows a Telford home-improvements firm on Kemberton Drive serving the town and its surroundings, though the website states almost nothing about which jobs that covers. With no services detail published, the phone call is effectively the firm’s front page.
Customers rate it solidly: 4.7 from 81 Google reviews, a respectable base for a local firm. The company record confirms active status, which you can check yourself. Beyond that, published evidence runs dry, and in our view that thinness is the story here.
Customer evidence rests on one pillar: the headline is 4.7 from 81 Google reviews, a respectable base with no second platform held. Set against the empty website and the register’s strike-off proposal, those reviews stand as the whole assessment, which in our view is a fragile way to choose.
What counts against Heritage Home Improvements is the register itself: Companies House shows an active proposal to strike the company off alongside overdue accounts. We rate that entry, alongside the empty website, as the firm's biggest drawback.
Our verdict
Our judgement: the reviews and the ten-year company record give you reasons to ring, but the empty website means you start with little more than a phone number [1][2][3]. It suits you if you are happy to do your checks by phone and in person.
Score summary
Scored on the home trades rubric v2.0. Insufficient evidence takes the neutral value and is not shown as a low mark.
- Composite score
- 56.6 / 100
Qualifications and accreditations C2 · weight 25%
50 out of 100
Industry qualifications can't be sourced from the registers, the business's website or the platforms checked [1].
First-hand responsiveness C3 · weight 15%
Insufficient evidence
Insufficient evidence
Insurance and safeguards C5 · weight 10%
Insufficient evidence
Insufficient evidence
Pricing transparency C6 · weight 5%
40 out of 100
No pricing information of any kind appears on the site [1].
Website and service information C7 · weight 5%
35 out of 100
The site loads but exposes only a title and scripts, with no services, contact detail or other usable content found [1].
Evidence
| Fact | Value | Source | Read |
|---|---|---|---|
| Years trading | 10 | Source companies-house |
Industry qualifications
Sourced from the issuing registers, the business's own website and platforms such as Checkatrade and Which? Trusted Traders, on the date shown.
- Confederation of Roofing ContractorsSourcedchecked 3 September 2026. Reference Member 7119, member since 25 November 2014.
Strengths
Limitations
The website shows a title but no readable detail on services, prices or insurance, so you cannot research the firm there [1].
Companies House also shows an active proposal to strike the company off, alongside overdue accounts, so ask for written confirmation that it is still trading before you pay anything [2].
Response from the business
This business has not sent a response yet. Any response they send will appear here.
Verified customer reviews
Reviews from customers who showed us their invoice.
No verified reviews yet for this business.
Review this business
Tell other readers about work you paid for, and send a copy of the invoice so the editor can confirm the job took place.
Questions about Heritage Home Improvements
Is Heritage Home Improvements any good?
With reservations: it holds 4.7 from 81 Google reviews and ten years on the public register, which gives reasons to ring. The near-empty website and the register's strike-off proposal count heavily the other way. Read the full page and its sources. Confirm it still trades before paying anything. Read the full page and the register entry together before you decide.
Is Heritage Home Improvements registered with a trade scheme?
Industry qualifications cannot be sourced from the registers, the business's website or the platforms checked in this round. No trade-scheme registration is shown against the firm. Ask for whatever scheme paperwork matters to your job. Get it in writing before work starts. Keep any scheme paperwork with the written quote and check the dates match.
What does Heritage Home Improvements charge?
It publishes no pricing information of any kind, so every job is priced by phone or visit. The bare website gives no rates, fees or quote route to start from. Ring the listed number with your job details. Ask for written figures before agreeing anything. Set the written figure beside one rival quote before deciding.
Where does Heritage Home Improvements work?
The firm is based on Kemberton Drive and serves Telford and the surrounding area. Home-improvement jobs across the town sit inside its patch. Send your address with the job details to confirm you are covered. Use the listed phone number to arrange a visit. Confirm your street sits inside the patch before arranging a visit.
How is Heritage Home Improvements ranked?
It ranks seventh of the ten builders in our September round, carried by its reviews despite the thin website. We looked first at what customers say, then qualifications and the rest. Read the full review, then confirm the trading position in writing. Then weigh the strengths above against the limitations beside them.
How does Heritage Home Improvements compare with the other builders in this round?
It is the hardest firm in the table to compare like with like, since rivals publish services, quote routes and paperwork that Heritage leaves to the phone. Its reviews outscore several neighbours while its documented standing trails them all. Against Shropshire Home Improvements one place above, the gap in openness is the whole story.
Others assessed for this trade
- Severnside Roofing & Building Specialists71.6 / 100Ranked 1. Best for proven roofing record with registration, insurance and guarantees stated.
- Rubik Builders70.8 / 100Ranked 2. Best for retrofit insulation, heat pumps and renovations.
- Randle Building Solutions Ltd69.1 / 100Ranked 3. Best for extensions, renovations and heat-pump installs.
- David Jackson & Son Joinery62.6 / 100Ranked 4. Best for bespoke timber windows and heritage doors.
Sources
- Heritage Home Improvements — homepage Retrieved 3 September 2026.
- Companies House — Heritage Home Improvements Ltd (10026739) Retrieved 3 September 2026.
- Google Maps listing — Heritage Home Improvements Retrieved 3 September 2026.
Is this your business?
Ask us to correct a fact, claim the listing, or send a response for publication alongside the assessment.