Haleswood Pet Hotel review
Ranked 5 of 8 in Boarding kennels in Telford
Best for: social boarding with daycare on site
Sole Trader
Haleswood, Marsh Green, Telford, Shropshire, TF6 6NE · Service area: Telford
Haleswood Pet Hotel in short
Haleswood Pet Hotel is a family-run boarding kennels, cattery and daycare at Marsh Green in Telford, run by Heather and Holly Lowe [3]. Boarding dogs get group exercise through the day at no extra cost, with daycare on the same site [1]. Heather and Holly Lowe run the hotel as a family business. For a sociable dog, this review finds the company the main draw.
The record shows boarding, cattery and daycare together, serving Telford, with phone, email and online booking from the site [4]. The family has run the hotel for years. Group exercise sessions run several times a day at no extra cost. Daycare regulars and adhoc days both appear on the same list. The price list sets bank-holiday minimums in print, which helps school-holiday planning [2].
Customer reviews are strong: the held Google record stands at 4.8, the only public review source held [5]. The price list prints its council licence number with rates that include tax. That mix of company, daycare backup and printed rates is rare in the round.
What counts against Haleswood Pet Hotel is peak terms and thin cover detail: bank-holiday weekends carry a minimum charge, and insurance runs to a headline statement with no amounts [1] [2]. Our judgement is that it suits owners wanting social boarding with daycare backup, once peak costs are confirmed.
Our verdict
Our judgement: Haleswood suits you if you want a social kennels where boarding dogs mix through the day, with daycare, clear VAT-inclusive prices and a stated council licence [1] [2]. The bank-holiday minimum charge and the thin insurance detail count against it [1] [2].
Score summary
Scored on the home trades rubric v2.0. Insufficient evidence takes the neutral value and is not shown as a low mark.
- Composite score
- 67.7 / 100
Qualifications and accreditations C2 · weight 25%
70 out of 100
First-hand responsiveness C3 · weight 15%
Insufficient evidence
Insufficient evidence
Trading history C4 · weight 10%
Insufficient evidence
Insufficient evidence
Insurance and safeguards C5 · weight 10%
85 out of 100
The homepage states the business is completely insured [1]. No amounts are published.
Pricing transparency C6 · weight 5%
90 out of 100
The price list gives dog boarding from £31.50 a day, regular and adhoc daycare, cat boarding, baths and extras, all inclusive of VAT [2].
Industry qualifications
Sourced from the issuing registers, the business's own website and platforms such as Checkatrade and Which? Trusted Traders, on the date shown.
- Telford & Wrekin Council animal activity licenceSourcedchecked 4 September 2026. Reference BTWAWL013.
Strengths
Boarding dogs get multiple group exercise sessions a day at no extra cost, alongside daycare on the same site [1].
Dog boarding is priced from £31.50 a day with VAT included, plus daycare, cat and bath rates on the same list [2].
The Google record stands at 4.8 out of 5 from 123 reviews, recorded 4 September 2026 [5].
Limitations
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Verified customer reviews
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Questions about Haleswood Pet Hotel
Is Haleswood Pet Hotel any good?
On the evidence, yes for social dogs: fifth in our Telford table, group exercise daily, daycare on site and clear tax-inclusive prices. Boarding dogs mix through the day with daycare on the same site [1]. Peak minimums and thin insurance detail need questions. Confirm both in writing before you book any dates, and visit the site first.
Is Haleswood Pet Hotel licensed?
The price list and about page state full licensing by Telford and Wrekin Council with licence number BTWAWL013 [2] [3]. The homepage adds that the business is licensed and insured, with no amounts published [1]. The number sits beside the rates on the price list. Ask for the insurance detail with your quote before you agree anything.
What does Haleswood Pet Hotel charge?
Dog boarding is priced from £31.50 a day with tax included, with regular and adhoc daycare, cat boarding, baths and extras on the same list [2]. Bank-holiday weekends carry a three-day minimum charge [2]. Sharing reduces the second-dog cost on the same list. Get the dated total for your dates in writing.
Where does Haleswood Pet Hotel work?
How is Haleswood Pet Hotel ranked?
It ranks fifth of the eight boarding kennels in our September round, the pick for social boarding with daycare on site. Its Google record stands at 4.8 from 123 reviews [5]. Read the full review with its sources, then confirm peak pricing and the minimum stay in writing before you book.
How do I get a quote from Haleswood Pet Hotel?
Book by phone, email or online booking from the site [1] [4]. Give your dates, your dog's temperament and whether daycare joins the stay. Prices are printed with tax included, so ask for the dated total with the bank-holiday minimum, deposit and cancellation terms. Confirm it in writing before you pay anything.
What do customers say about Haleswood Pet Hotel?
Customers rate it strongly: the held Google record stands at 4.8 from 123 reviews, the only public review source held. That sits near the top of the round on reviews. Read the full review beside the table: the table carries the counts, while this page sets what the firm publishes against what customers report.
How does Haleswood Pet Hotel compare with the others in the round?
It ranks fifth of the eight, the pick for social boarding with daycare on site. Against it, most houses above hold deeper review bases or fuller published detail. What tells in its favour is group exercise with daycare backup and tax-included rates. What counts against it is peak minimums and thin insurance detail. Use the table for side-by-side detail, then visit your final two.
Others assessed for this trade
- K9 Anytime (Higford)72.5 / 100Ranked 1. Best for daycare and boarding from one Shifnal site.
- Pooch Palace70.7 / 100Ranked 2. Best for luxury small-dog suites run to a printed daily routine.
- Kerrina's Canine Care69.7 / 100Ranked 3. Best for home-from-home boarding in Dawley.
- Chetwynd Firs Boarding Kennels & Cattery67.8 / 100Ranked 4. Best for kennels, cattery and day care on one woodland site.
Sources
- Haleswood Pet Hotel homepage — social boarding, licence and insurance statements Retrieved 4 September 2026.
- Haleswood price list — boarding, daycare and bath rates, VAT inclusive Retrieved 4 September 2026.
- Haleswood about page — family history, staff and licence number Retrieved 4 September 2026.
- Haleswood contact page — phone, email and address Retrieved 4 September 2026.
- Google Maps listing — Haleswood Pet Hotel Retrieved 4 September 2026.
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