Telford RankedIndependent rankings of local services in Telford
Assessment · boarding kennels round boarding-kennels-2026-09

Haleswood Pet Hotel review

Ranked 5 of 8 in Boarding kennels in Telford

Best for: social boarding with daycare on site

Sole Trader

Haleswood, Marsh Green, Telford, Shropshire, TF6 6NE · Service area: Telford

Haleswood Pet Hotel in short

Haleswood Pet Hotel is a family-run boarding kennels, cattery and daycare at Marsh Green in Telford, run by Heather and Holly Lowe [3] [4]. Boarding dogs get group exercise through the day at no extra cost, with daycare on the same site [1]. For a sociable dog, this review finds the company the main draw.

Customer reviews are strong: the Google record stands at 4.8 from 123 reviews, the only public review source we hold [5]. The price list prints its council licence number with rates that include tax [2].

What counts against Haleswood Pet Hotel is peak terms and thin cover detail: bank-holiday weekends carry a minimum charge, and insurance runs to a headline statement with no amounts [1] [2]. Our judgement is that it suits owners wanting social boarding with daycare backup, once peak costs are confirmed.

Haleswood Pet Hotel reviews and ratings on other sites

Every public rating we hold for Haleswood Pet Hotel, with the source, scale, count and the date we read it. These are customers' ratings, not ours.
SourceRatingReviewsRead on
Google4.8 out of 5123

Our verdict

Our judgement: Haleswood suits you if you want a social kennels where boarding dogs mix through the day, with daycare, clear VAT-inclusive prices and a stated council licence [1] [2]. The bank-holiday minimum charge and the thin insurance detail count against it [1] [2].

Score summary

Scored on the home trades rubric v2.0. Insufficient evidence takes the neutral value and is not shown as a low mark.

Composite score
67.7 / 100

Customer evidence C1 · weight 30%

68

Google 4.8 out of 5 from 123 reviews [5].

Qualifications and accreditations C2 · weight 25%

70

Telford & Wrekin Council animal activity licence membership is listed on the business's own website [1] [2].

First-hand responsiveness C3 · weight 15%

Insufficient evidence

Insufficient evidence

Trading history C4 · weight 10%

Insufficient evidence

Insufficient evidence

Insurance and safeguards C5 · weight 10%

85

The homepage states the business is completely insured [1]. No amounts are published.

Pricing transparency C6 · weight 5%

90

The price list gives dog boarding from £31.50 a day, regular and adhoc daycare, cat boarding, baths and extras, all inclusive of VAT [2].

Website and service information C7 · weight 5%

85

The site covers facilities, prices, FAQs, opening hours, closure dates, booking and contact routes [1] [2] [3] [4].

Industry qualifications

Sourced from the issuing registers, the business's own website and platforms such as Checkatrade and Which? Trusted Traders, on the date shown.

Strengths

  • Boarding dogs get multiple group exercise sessions a day at no extra cost, alongside daycare on the same site [1].

  • Dog boarding is priced from £31.50 a day with VAT included, plus daycare, cat and bath rates on the same list [2].

  • The Google record stands at 4.8 out of 5 from 123 reviews, recorded 4 September 2026 [5].

Limitations

  • No insurance amounts are published beyond the insured statement [1].

  • Bank-holiday weekends carry a three-day minimum charge even for part stays [2].

Response from the business

This business has not sent a response yet. Any response they send will appear here.

Verified customer reviews

Reviews from customers who showed us their invoice.

No verified reviews yet for this business.

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Questions about Haleswood Pet Hotel

Is Haleswood Pet Hotel any good?

On the evidence, yes for social dogs: fourth in our Telford table, group exercise daily, daycare on site and clear tax-inclusive prices. Peak minimums and thin insurance detail need questions. Confirm both in writing before you book any dates, and visit the site first.

Is Haleswood Pet Hotel licensed?

The price list and about page state full licensing by Telford and Wrekin Council with a licence number, and the homepage adds that the business is licensed and insured [1] [2] [3]. No insurance amounts are published. Ask for the insurance detail with your quote.

What does Haleswood Pet Hotel charge?

Dog boarding is priced from £31.50 a day with tax included, with regular and adhoc daycare, cat boarding, baths and extras on the same list [2]. Bank-holiday weekends carry a three-day minimum charge [2]. Get the dated total for your dates in writing.

Where does Haleswood Pet Hotel work?

Haleswood Pet Hotel sits at Marsh Green in Telford, serving the town and around [3] [4]. Phone, email and online booking all run from the site [1] [4]. Send your dates and ask about daycare cover for the same stay.

How is Haleswood Pet Hotel ranked?

It ranks fourth of the eight boarding kennels in our September round, the pick for social boarding with daycare on site. Read the full review with its sources, then confirm peak pricing and the minimum stay in writing before you book.

Others assessed for this trade

  1. K9 Anytime (Higford)72.5 / 100Ranked 1. Best for daycare and boarding from one Shifnal site.
  2. Pooch Palace70.7 / 100Ranked 2. Best for luxury small-dog suites run to a printed daily routine.
  3. Kerrina's Canine Care69.7 / 100Ranked 3. Best for home-from-home boarding in Dawley.
  4. Chetwynd Firs Boarding Kennels & Cattery67.8 / 100Ranked 4. Best for kennels, cattery and day care on one woodland site.

Sources

  1. Haleswood Pet Hotel homepage — social boarding, licence and insurance statements Retrieved 4 September 2026.
  2. Haleswood price list — boarding, daycare and bath rates, VAT inclusive Retrieved 4 September 2026.
  3. Haleswood about page — family history, staff and licence number Retrieved 4 September 2026.
  4. Haleswood contact page — phone, email and address Retrieved 4 September 2026.
  5. Google Maps listing — Haleswood Pet Hotel Retrieved 4 September 2026.

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