Telford RankedIndependent rankings of local services in Telford
Assessment · stonemasons round stonemasons-2026-09

Williams Memorials review

Ranked 2 of 3 in Stonemasons in Telford

Best for: choosing a memorial in person at Lawley

Unknown

1 Lawley Square, Telford, Shropshire, TF3 5HT · Service area: Telford

Williams Memorials in short

Williams Memorials is the memorial arm of a family funeral business, serving from a showroom on Lawley Square in Telford. Choosing stone in person is the heart of the offer: you can view memorials with the team led by David Hollingshead, with weekday opening and Saturday visits by arrangement. In our judgement, that browsable showroom is what sets it apart for anyone who wants to see and touch the stone before deciding.

The range runs wider than new memorials: additional inscriptions, restoration work, a StoneGuard memorial cover and grave-tending plans all appear on the site, with exact prices stated for the grave-tending plans. Customer evidence is thin, resting on a single five-star Google review, which is why the firm trails the leader despite a strong showroom. A NAMM registration is stated on the firm's own website. We rate the breadth of the stated range as its clearest strength.

What counts against it is the gap between a confident showroom and thin published proof. No memorial prices appear, and no insurance detail is published; the StoneGuard cover described is a product sold with fitted memorials rather than the business's own liability cover. Our verdict is that Williams Memorials suits families who value choosing in person and are comfortable requesting the missing paperwork with the quote. This review finds the presentation strong and the evidence base early.

Williams Memorials reviews and ratings on other sites

Every public rating we hold for Williams Memorials, with the source, scale, count and the date we read it. These are customers' ratings, not ours.
SourceRatingReviewsRead on
Google5.0 out of 51

Our verdict

Our judgement: Williams Memorials suits you if you prefer to choose a memorial in person at a Lawley showroom run by a funeral family, with weekday opening and Saturday visits by appointment [1] [2]. A stated NAMM registration sits on the site [1]. Against that: a single Google review so far [4], and no memorial prices or insurance details published [1] [3].

Score summary

Scored on the home trades rubric v2.0. Insufficient evidence takes the neutral value and is not shown as a low mark.

Composite score
62.7 / 100

Customer evidence C1 · weight 30%

68

Google 5 out of 5 from 1 review [4]. With fewer than five reviews so far, this counts a little less.

Qualifications and accreditations C2 · weight 25%

70

NAMM registration is stated on the business's own website [1].

First-hand responsiveness C3 · weight 15%

Insufficient evidence

Insufficient evidence

Trading history C4 · weight 10%

Insufficient evidence

Insufficient evidence

Insurance and safeguards C5 · weight 10%

Insufficient evidence

Insufficient evidence

Pricing transparency C6 · weight 5%

60

Grave-tending plans are priced at £39, £125 and £275 with prices stated inclusive of VAT [3], and the contacts page offers no-obligation help and advice [2]. No memorial prices, call-out fee or hourly rate is published. Partial transparency only.

Website and service information C7 · weight 5%

85

The site sets out memorials, inscriptions, restoration, StoneGuard cover and grave tending [1] [3], gives a Lawley showroom with phone and email [2], and states weekday opening with Saturday visits by appointment [1].

Industry qualifications

Sourced from the issuing registers, the business's own website and platforms such as Checkatrade and Which? Trusted Traders, on the date shown.

Strengths

  • You can choose the stone in person at the Lawley showroom, open Monday to Friday 10am to 5pm with Saturday visits by appointment, guided by David Hollingshead and his team [1].

  • The range beyond new memorials is wide: additional inscriptions, restoration, StoneGuard memorial cover and grave-tending plans are all set out on the site [3].

  • Grave-tending plans carry exact prices of £39, £125 and £275, stated inclusive of VAT [3].

Limitations

  • A single Google review so far means customer evidence is thin, which counts a little less in the scoring [4].

  • No memorial prices or insurance details are published; the StoneGuard cover described is a product sold with fitted memorials, not the business's own liability cover [1] [3].

Response from the business

This business has not sent a response yet. Any response they send will appear here.

Verified customer reviews

Reviews from customers who showed us their invoice.

No verified reviews yet for this business.

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Questions about Williams Memorials

Is Williams Memorials any good?

For choosing in person, yes: a Lawley showroom run by a funeral family, weekday opening with Saturday visits by arrangement, and a wide stated range beyond new memorials. The review base is a single five-star Google rating, so independent evidence is thin. Read the full review, then visit the showroom with a written scope for an itemised quote.

Is Williams Memorials registered with NAMM?

NAMM registration is stated on the business's own website. The public member search is interactive, so no static register entry was available to check. For council cemetery work, confirm the mason also holds the council's own annual licence. Ask for the registration detail and the licence position together before you agree anything.

What does Williams Memorials charge?

Memorial prices are unpublished, while grave-tending plans carry exact published prices stated inclusive of VAT. That split makes your written quote essential for any headstone: send the stone, wording and burial ground, and request separate lines for fixing, fees and VAT. Confirm the total in the written quote before the stone is ordered.

Where does Williams Memorials work?

From its Lawley Square showroom in Telford, with phone and email routes published on its contacts page. It serves Telford families, and memorial work routinely crosses into Shropshire churchyards and cemeteries under each burial ground's own permission rules. Send your postcode and the burial ground name to confirm that you are covered.

How do I get a quote from Williams Memorials?

By phone or email, helped by the no-obligation help and advice offer on its contacts page. A showroom visit settles stone, shape and wording fastest, with Saturday visits by arrangement. Have the burial ground name and plot type ready. Ask for the sketch design, the permission handling and the itemised price together.

What do its reviews say?

A single five-star Google review stands as the whole public record so far, the thinnest base in this round. One rating cannot show a pattern, so treat the showroom visit as your main evidence. Read the review, look at the finished stones on display, and weigh both before you commit.

How does it compare with the other Telford stonemasons?

It sits second of the three, between the leader's deep review record and the sculptor-led craft of Memorial Arts. None of the three publishes insurance detail or memorial prices. Choose Williams for browsing stone in person, Broseley for an established bespoke record, Memorial Arts for a one-off with time to wait. Read all three reviews first.

How is Williams Memorials ranked?

It ranks second of the three stonemasons in our September round, scoring well on range and website detail but held back by thin customer evidence. What customers say counts most, so a single review trails a deep base whatever its stars. Read the full review, then visit the showroom in person.

Others assessed for this trade

  1. Broseley Memorials65.2 / 100Ranked 1. Best for long-established Broseley mason for bespoke memorials.
  2. Memorial Arts Stonemasons52.5 / 100Ranked 3. Best for one-off hand-carved memorials by a sculptor.

Sources

  1. Williams Memorials homepage — showroom, hours, NAMM registration claim Retrieved 4 September 2026.
  2. Williams Memorials contacts page — showroom address, phone and email Retrieved 4 September 2026.
  3. Williams Memorials other services — grave-tending prices, StoneGuard, restoration Retrieved 4 September 2026.
  4. Google Maps listing — Williams Memorials, Lawley Retrieved 4 September 2026.
  5. NAMM homepage — retail member search is interactive, no static listing checked Retrieved 4 September 2026.

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