Telford RankedIndependent rankings of local services in Telford
Assessment · smart repair specialists round smart-repairs-2026-09

Autocraft review

Ranked 3 of 10 in SMART repair specialists in Telford

Best for: manufacturer-approved accident repair in Telford

Active

Trading as AUTOCRAFT TELFORD LTD · Unit 1-3, Hortonwood 33, Telford, Shropshire, TF1 7EX · Service area: Telford, Shrewsbury

Autocraft in short

Autocraft is a family-run accident repair group working from Telford and Shrewsbury, holding Kitemark accreditation to the national body-repair standard alongside a long list of manufacturer approvals. The Telford company has traded for well over a decade from its Hortonwood base. For insurer-grade accident repair with paperwork behind it, Autocraft is one of the strongest names in the round.

Customers rate Autocraft strongly on two fronts: just under five stars on Trustpilot from a large review bank, alongside a solid Google record. That pairing is the broadest customer backing in this round, and this review rates it a genuine strength.

The limitation is openness on money and cover: estimates run through enquiry forms with no rates or VAT position published, and no insurance detail appears on the sites. It still reads as the round's strongest group-backed pick for approved accident repair.

Autocraft reviews and ratings on other sites

Every public rating we hold for Autocraft, with the source, scale, count and the date we read it. These are customers' ratings, not ours.
SourceRatingReviewsRead on
Google4.5 out of 5157
Trustpilot4.9 out of 5369

Our verdict

Our judgement: Autocraft suits you for accident repair where manufacturer approvals and Kitemark accreditation matter, with two big review sets behind it [2] [3] [5] [6]. The 2010 company record adds substance [4]. Against that, prices are estimate-only and insurance details are absent from the sites [1].

Score summary

Scored on the home trades rubric v2.0. Insufficient evidence takes the neutral value and is not shown as a low mark.

Composite score
66.7 / 100

Customer evidence C1 · weight 30%

68

Google 4.5 out of 5 from 157 reviews; Trustpilot 4.9 out of 5 from 369 reviews [5] [6].

Qualifications and accreditations C2 · weight 25%

75

BSI Kitemark BS10125 accreditation and over 20 manufacturer approvals are listed on the group's own websites [2] [3].

First-hand responsiveness C3 · weight 15%

Insufficient evidence

Insufficient evidence

Trading history C4 · weight 10%

80

On the Companies House record since 2010 [4].

Insurance and safeguards C5 · weight 10%

Insufficient evidence

Insufficient evidence

Pricing transparency C6 · weight 5%

55

No call-out fee, hourly rate or VAT position is published. Estimates run through the enquiry and estimate forms [1]. Partial transparency only.

Website and service information C7 · weight 5%

85

The sites set out accident, van, electric-vehicle and aluminium repair with estimate, contact and team pages [1] [3].

Evidence

Every fact held for this provider, with its source and check date.
FactValueSourceRead
Years trading45Source provider-website

Industry qualifications

Sourced from the issuing registers, the business's own website and platforms such as Checkatrade and Which? Trusted Traders, on the date shown.

Strengths

  • BSI Kitemark BS10125 accreditation and over 20 manufacturer approvals are listed on the group's own sites [2] [3].

  • Review cover is broad: 4.5 from 157 Google reviews and 4.9 from 369 Trustpilot reviews, seen 4 September 2026 [5] [6].

  • The Telford company has been active since 2010, and the site describes a family business since 1981 [1] [4].

Limitations

  • No prices, rates or VAT position are published; estimates run through forms [1].

  • No insurance details are published [1].

Response from the business

This business has not sent a response yet. Any response they send will appear here.

Verified customer reviews

Reviews from customers who showed us their invoice.

No verified reviews yet for this business.

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Questions about Autocraft

Is Autocraft any good?

On the evidence, yes for accident repair: a family-run group with Kitemark accreditation and a long list of manufacturer approvals, backed by reviews on two major sites. The Telford company record stretches back over a decade. Read the full page and its sources. Send your damage details through the estimate route for a price.

Is Autocraft registered with a trade scheme?

Kitemark accreditation to the national body-repair standard is listed on the group's own approvals page, alongside a long list of manufacturer approvals on its Telford page [2] [3]. Those are the firm's own published claims rather than register entries we searched ourselves. Ask which approvals cover your marque and get that in writing. Confirm the Kitemark scope covers your repair.

What does Autocraft charge?

It publishes no call-out fee, hourly rate or VAT position, with estimates running through enquiry and estimate forms [1]. Expect a price shaped by the panels, paint and parts your repair needs. Send photos of the damage and ask for the complete figure in writing. Confirm whether blending, parts and VAT sit inside the price.

Where does Autocraft work?

The Telford branch sits at Hortonwood and the group also works from Shrewsbury, with Telford and Shrewsbury listed as its patch. Accident repair means leaving the car at the workshop. Send your postcode with the damage details to confirm you are covered. Start through the estimate or enquiry route.

How is Autocraft ranked?

It ranks third of the ten smart repair specialists in our September round, the pick for manufacturer-approved accident repair in Telford. The table is decided by scores across customer evidence, qualifications, history, cover, pricing and website detail. Read the full review and its sources, then ask for your written estimate.

Others assessed for this trade

  1. Spraytech Auto Repairs Telford69.8 / 100Ranked 1. Best for accident repairs with collection and a courtesy car.
  2. Doseley Motors Ltd67.6 / 100Ranked 2. Best for manufacturer-approved accident repair in Dawley.
  3. Flawless Body Repairs64.0 / 100Ranked 4. Best for mobile dent and scuff repairs around Ketley.
  4. Service My Vehicle Stafford Park (Eurofit Autocentres)63.6 / 100Ranked 5. Best for servicing and MOTs with fixed prices at Stafford Park.

Sources

  1. Autocraft Telford homepage — services and estimate routes Retrieved 4 September 2026.
  2. Autocraft Group approvals page — BSI Kitemark BS10125 Retrieved 4 September 2026.
  3. Autocraft Group Telford page — approvals and Kitemark Retrieved 4 September 2026.
  4. Companies House — AUTOCRAFT TELFORD LTD overview (07168475) Retrieved 4 September 2026.
  5. Google Maps listing — Autocraft Ltd, Telford Retrieved 4 September 2026.
  6. Trustpilot — Autocraft Telford reviews Retrieved 4 September 2026.

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