Telford RankedIndependent rankings of local services in Telford
Assessment · smart home installers round smart-home-installers-2026-09

Smart Home Electrics review

Ranked 2 of 3 in Smart home installers in Telford

Best for: smart heating, alarms and CCTV in Newport and Telford

Sole Trader

Newport · Service area: Telford, Newport, Shrewsbury, Stafford, Stoke-on-Trent

Smart Home Electrics in short

Smart Home Electrics is a Newport sole trader doing electrical and smart-kit work, from heating controls, alarms and cameras to car charging, rewires and certification, and our review finds it the round's small-job specialist. NICEIC Domestic Installer membership is stated on its website with the Platinum Promise on every project, and City and Guilds inspection and testing awards appear on its trade profile. Twenty-five years of trading sits behind the name. That long history is the firm's deepest credential in this round.

The patch covers Telford, Newport, Shrewsbury and nearby towns, with security lighting, alarms and cameras alongside the heating controls that lead the offer. Quotes are free through the website, and the trade profile adds callback, email and text options. No opening hours are published. Stafford and Stoke-on-Trent sit at the far edge of the patch.

Customers rate it five out of five on Google, matched by top marks on its TrustATrader profile, which also records no missed appointments in recent months. The gap is paperwork: cover is described only as fully insured, with no call-out fee, hourly rate or VAT position published. Our judgement is that Smart Home Electrics suits you if you want a long-experienced sole trader for heating controls, alarms and cameras rather than a whole-home energy project.

Smart Home Electrics reviews and ratings on other sites

Every public rating we hold for Smart Home Electrics, with the source, scale, count and the date we read it. These are customers' ratings, not ours.
SourceRatingReviewsRead on
Google5.0 out of 523
TrustATrader5.0 out of 515

Our verdict

Our judgement: Smart Home Electrics suits you if you want a Newport-based sole trader for smaller smart-kit jobs such as heating controls, alarms and CCTV, backed by long experience and 5.0 scores on two review sources [2] [3]. The gaps sit in paperwork and prices. NICEIC membership is stated on its website and trade profile [1] [3].

Score summary

Scored on the home trades rubric v2.0. Insufficient evidence takes the neutral value and is not shown as a low mark.

Composite score
72.1 / 100

Customer evidence C1 · weight 30%

72

Google 5 out of 5 from 23 reviews; TrustATrader 5 out of 5 from 15 reviews [2] [3].

Qualifications and accreditations C2 · weight 25%

80

NICEIC Domestic Installer membership is listed on the business website [1] and its TrustATrader profile, with City & Guilds inspection and testing awards also on the profile [3].

First-hand responsiveness C3 · weight 15%

Insufficient evidence

Insufficient evidence

Trading history C4 · weight 10%

80

The business states 25 years of trading [3].

Insurance and safeguards C5 · weight 10%

85

The website says all work is fully insured [1]; the TrustATrader profile records current insurance through Simply Business, dated April 2026 [3]. No amounts published.

Pricing transparency C6 · weight 5%

55

No call-out fee, hourly rate or VAT position is published. The site offers a free quote [1], repeated on the TrustATrader profile as a free no-obligation quote [3]. Partial transparency only.

Website and service information C7 · weight 5%

75

The site sets out wiring, lighting, testing, alarms, CCTV and EV charging services across Newport, Telford and surrounding Shropshire [1], with a free-quote route [1] and phone, email and SMS routes on its trade profile [3]. No opening hours are published.

Evidence

Every fact held for this provider, with its source and check date.
FactValueSourceRead
Years trading25Source provider-website

Industry qualifications

Sourced from the issuing registers, the business's own website and platforms such as Checkatrade and Which? Trusted Traders, on the date shown.

Strengths

  • You get one local electrician across smart heating controls, alarms, security lighting, CCTV and EV charging, alongside rewires, testing and certification, according to the services list on the site [1].

  • Customer feedback is 5.0 on both public sources: 23 Google reviews [2] and 15 TrustATrader reviews, with no missed appointments in the past six months [3].

  • NICEIC Domestic Installer membership is stated on the website, which adds that every project carries the NICEIC Platinum Promise [1], and City & Guilds inspection and testing awards appear on the trade profile [3].

Limitations

  • No insurance amounts, call-out fee, hourly rate or VAT position is published; cover is described only as fully insured [1] [3].

  • No opening hours are published on the site, so use the free-quote route or the profile callback, email and SMS options to check availability [1] [3].

Response from the business

This business has not sent a response yet. Any response they send will appear here.

Verified customer reviews

Reviews from customers who showed us their invoice.

No verified reviews yet for this business.

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Questions about Smart Home Electrics

Is Smart Home Electrics any good?

On the evidence, yes for smaller smart-kit jobs: it sits second in our Telford table, holds top marks on both Google and TrustATrader, and brings twenty-five years of trading to heating controls, alarms and cameras. NICEIC membership is stated on its website with the Platinum Promise on every project. The gaps are paperwork and prices. Send your job list through the free quote form and compare it with one more.

Is Smart Home Electrics NICEIC registered?

NICEIC Domestic Installer membership is stated on its website, which adds that every project carries the NICEIC Platinum Promise. City and Guilds inspection and testing awards appear on its trade profile. No membership number is printed on the site, so ask for the detail and check the name yourself on the scheme register. Get the membership and insurance papers together in writing before work starts.

What does Smart Home Electrics charge?

It publishes no call-out fee, hourly rate or VAT position, so your quote does the talking. Quotes are free through the website, repeated as a free no-obligation quote on its trade profile. Ask for hardware and labour separated out with VAT stated. Confirm the fitted price in writing before the visit is booked.

Where does Smart Home Electrics work?

From its Newport base, it covers Telford, Newport, Shrewsbury, Stafford and Stoke-on-Trent. Villages between those towns sit inside the patch. Send your postcode with the job list to confirm you are covered. Use the trade profile callback, email or text options if the website form goes unanswered. Ask for written confirmation that your street is covered.

How do I get a quote from Smart Home Electrics?

Use the free-quote route on its website, or the callback, email and text options on its trade profile. List the rooms, the devices you own and what you want them to do together. Ask when the survey and the fitting can happen. No opening hours are published, so pin down availability in the first exchange.

What do Smart Home Electrics reviews say?

Customers rate it five out of five on Google, matched by top marks on its TrustATrader profile. The profile also records no missed appointments in recent months, which matters for a one-person firm. Read the comments on both sources rather than the scores alone, then weigh them against your quote.

How does Smart Home Electrics compare with the others in the round?

It is narrower than Smart CTRL, which joins solar, batteries and chargers with smart controls under one roof, and less security-led than SSAFE with its maintenance plans. Its ground is smaller jobs: heating controls, alarms and cameras from a long-experienced sole trader. Pick it for that brief, and compare its itemised quote against one rival.

How is Smart Home Electrics ranked?

It ranks second of the three smart home installers in our September round, chosen for smaller smart-kit briefs one experienced sole trader can own. Customer evidence counts most toward its score, then qualifications and stated cover. Read the full review, then ask for the itemised quote. Compare it against one rival quote on the same written scope.

Others assessed for this trade

  1. Smart CTRL75.4 / 100Ranked 1. Best for one contractor joining solar, batteries, EV charging and smart controls.
  2. SSAFE Security Systems & Automations65.4 / 100Ranked 3. Best for alarms, CCTV and gate automation with maintenance plans.

Sources

  1. Smart Home Electrics homepage — services, NICEIC statement, insurance and free quote Retrieved 4 September 2026.
  2. Google Maps listing — Smart Home Electrics, Newport Retrieved 4 September 2026.
  3. TrustATrader profile — Smart Home Electrics, Newport (reviews, insurance, qualifications) Retrieved 4 September 2026.

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