Jays Removals & Storage Ltd review
Ranked 2 of 10 in Packing services in Telford
Best for: a family firm packing and moving your home
Active
Trading as JAYS REMOVALS & STORAGE LTD · Telford · Service area: Telford, Shrewsbury, Wolverhampton, Cannock
Jays Removals & Storage Ltd in short
Jays is a family-run removals and storage firm at Hortonwood in Telford, with a home packing service and a full range of packing materials at the heart of its offer, open seven days a week. Removals, secure storage, piano moves and porter hire sit under the same roof, and the site describes the service as fully insured with free no-obligation quotes. That pack-and-move spread from one local firm is what sets Jays apart.
Customer reviews are among the strongest in the round, with top marks on Google across a large base. Memberships are listed without numbers to check and no rates are published, which counts against an otherwise strong record. Our verdict: Jays suits you if you want one Telford family firm to pack as well as move you.
Our verdict
Our judgement: Jays suits you if you want a Telford family firm to pack as well as move you, with removals, storage and materials under one roof [1]. The review base is broad and high-scoring, and the company record runs to 2009 [2] [3]. The gaps are paperwork: memberships without numbers and no published rates [1].
Score summary
Scored on the home trades rubric v2.0. Insufficient evidence takes the neutral value and is not shown as a low mark.
- Composite score
- 68.5 / 100
Qualifications and accreditations C2 · weight 25%
65 out of 100
Membership of a removals and storage association and of Approved Movers is listed on the business's own website [1].
First-hand responsiveness C3 · weight 15%
Insufficient evidence
Insufficient evidence
Insurance and safeguards C5 · weight 10%
85 out of 100
The site describes the service as fully insured [1]. Stated without an amount.
Pricing transparency C6 · weight 5%
60 out of 100
Free no-obligation quotes are offered, with competitive pricing stated; no rates, hourly figures or VAT details are published [1].
Website and service information C7 · weight 5%
85 out of 100
The site sets out removals, storage, packing service and materials with a Telford base, service towns and phone, email and form routes [1].
Evidence
| Fact | Value | Source | Read |
|---|---|---|---|
| Services offered | Domestic/house removals, commercial and office removals, secure short- and long-term storage, home packing service, packing materials, piano moves, porter hire, internal office moves | Source provider-website | |
| Service area | Telford and Shropshire including Shrewsbury, plus Wolverhampton and Cannock; nationwide service offered | Source provider-website | |
| Quotes | Free no-obligation quotes via online contact form (replies within 24 hours), phone, email, WhatsApp +447368145410, or Facebook message | Source provider-website | |
| Insurance statement | Site describes the service as fully insured; no cover amount, policy details or complaints route published | Source provider-website | |
| Pricing statement | Competitive pricing and flexible storage options stated; no rates, hourly figures or VAT details published | Source provider-website | |
| Accreditation claims | Site states membership of a removals and storage association and of Approved Movers; no membership numbers or verifiable details given | Source provider-website | |
| Contact routes | Telford head office 01952 289118, Shrewsbury 01743 818706, Wolverhampton 01902 504300, email [email protected], online form, WhatsApp | Source provider-website | |
| Company number on site | Company Number 07046322 published in the site footer | Source provider-website | |
| Incorporation | JAYS REMOVALS & STORAGE LTD, company number 07046322, active, private limited company, incorporated 16 October 2009 | Source companies-house |
Industry qualifications
Can't be sourced. We looked at the issuing registers, the business's own website and platforms such as Checkatrade and Which? Trusted Traders and found no scheme membership or registration to record.
Strengths
Packing is core to the offer: the site advertises a home packing service plus a full range of packing materials, seven days a week [1].
The service is described as fully insured, quotes are free with no obligation, and company number 07046322 is printed in the footer [1].
Google carries 4.9 out of 5 from 172 reviews, seen 4 September 2026 [2].
Limitations
The association memberships carry no numbers to check, and no rates, hourly figures or VAT terms are published [1].
Response from the business
This business has not sent a response yet. Any response they send will appear here.
Verified customer reviews
Reviews from customers who showed us their invoice.
No verified reviews yet for this business.
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Questions about Jays Removals & Storage Ltd
Is Jays Removals any good?
On the evidence, yes for pack-and-move jobs: it ranks second in our Telford packing table, holds top marks on Google across a large base, and packs, moves and stores from one Hortonwood site seven days a week. Memberships carry no checkable numbers, so read the full page. Send your room list for a free no-obligation quote.
Is Jays in a removals trade scheme?
Membership of a removals and storage association and of Approved Movers is listed on its own website, though neither carries a number to check. Ask for the membership details and check them yourself. Get the confirmation alongside your written quote.
How much does Jays charge?
It publishes no rates, though quotes are free with no obligation and the site promises competitive pricing. Your quote does the talking, so send the full room list and ask for labour, materials and VAT shown separately. Confirm what the price covers before you agree anything.
Where does Jays work?
From Hortonwood in Telford it serves Telford and Shropshire including Shrewsbury, plus Wolverhampton and Cannock, with nationwide moves on offer. Most Telford homes sit inside its patch. Send your postcode with both addresses to confirm cover and ask for the survey date.
How is Jays ranked?
It ranks second of the ten packing firms in our September round, picked for pack-and-move jobs from one family firm. Its review base is broader than the leader's, so read both pages. Read the full review, then ask for the itemised quote.
Others assessed for this trade
- White & Company Removals Telford70.1 / 100Ranked 1. Best for national mover packing, storing and shipping Telford homes.
- UK Storage Telford68.5 / 100Ranked 3. Best for price-matched storage near Hadley Park.
- Storage Giant Self Storage Telford66.0 / 100Ranked 4. Best for storage plus boxes in one Telford trip.
- Wrekin Removals65.2 / 100Ranked 5. Best for packing and storage from a long-standing mover.
Sources
- Jays Removals homepage — packing service, materials, insurance and quotes Retrieved 4 September 2026.
- Google Maps listing — Jays Removals and Storage Ltd Retrieved 4 September 2026.
- Companies House — JAYS REMOVALS & STORAGE LTD overview (07046322) Retrieved 4 September 2026.
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