FONE FIXIT review
Ranked 8 of 10 in Mobile computer repair in Telford
Best for: walk-in phone, tablet and computer repairs in Madeley
Unknown
Madeley Shopping Centre, High Street, Madeley, Telford, Shropshire, TF7 5BQ · Service area: Telford, Madeley
FONE FIXIT in short
FONE FIXIT is a Madeley walk-in centre mending phones, tablets, laptops and computers, from iPhones to Lenovos, with genuine parts where available and a guarantee on repairs. A priced express lane puts urgent phones first, pre-booked jobs are quoted at half an hour, and a decade in the trade with free parking outside makes it an easy errand.
Customer reviews are excellent, with 4.9 from 56 Google ratings across the sources we hold. Our judgement: FONE FIXIT suits anyone who wants a local counter for phones through to computers in a hurry. Thin company and insurance paperwork plus a small review base count against it.
Madeley footfall is the model: easy for locals, a special trip for anyone further out. The small review base means reading every word of the available reviews matters more than usual.
Our verdict
Our judgement: FONE FIXIT suits you if you want a Madeley counter that mends phones through to computers, with an express lane when time presses [1]. Quick turnarounds and a guarantee read well; the thin company and insurance picture plus a small review base count against it [1] [2].
Score summary
Scored on the home trades rubric v2.0. Insufficient evidence takes the neutral value and is not shown as a low mark.
- Composite score
- 58.0 / 100
Qualifications and accreditations C2 · weight 25%
50 out of 100
Industry qualifications can't be sourced from the registers, the website or the platforms checked [1].
First-hand responsiveness C3 · weight 15%
Insufficient evidence
Insufficient evidence
Trading history C4 · weight 10%
Insufficient evidence
Insufficient evidence
Insurance and safeguards C5 · weight 10%
Insufficient evidence
Insufficient evidence
Pricing transparency C6 · weight 5%
60 out of 100
A £9.95 express service is priced and all repairs carry a guarantee [1]. No full rate card, call-out fee or VAT position is published. Partial transparency only.
Website and service information C7 · weight 5%
80 out of 100
The site sets out phone, tablet and computer repairs with the Madeley base, booking steps, FAQs and customer reviews [1].
Industry qualifications
Can't be sourced. We looked at the issuing registers, the business's own website and platforms such as Checkatrade and Which? Trusted Traders and found no scheme membership or registration to record.
Strengths
Phones, tablets and computers from iPhones to Lenovos are all covered, with genuine parts where available and a guarantee on repairs [1].
The £9.95 express lane puts urgent phones first, and pre-booked jobs are quoted at 30 minutes [1].
A decade in the trade and free parking outside the Madeley centre make it an easy errand [1].
Limitations
No company record, insurance details or full rate card are published beyond the express fee [1].
Response from the business
This business has not sent a response yet. Any response they send will appear here.
Verified customer reviews
Reviews from customers who showed us their invoice.
No verified reviews yet for this business.
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Questions about FONE FIXIT
Is FONE FIXIT any good?
On the evidence, yes for walk-in repairs: it sits eighth in our Telford table, holds 4.9 from 56 Google ratings and turns most jobs round quickly with a guarantee. Thin company paperwork and a small review base are the gaps. The full review below sets out both sides first.
Is FONE FIXIT registered with a trade scheme?
Industry qualifications can't be sourced from the registers, the website or the platforms checked. This trade has no mandatory registration, so there is nothing to fail here, only depth missing. A decade at the counter counts for more here than badges.
What does FONE FIXIT charge?
A priced express option covers urgent phones and all repairs carry a guarantee, but no full rate card, call-out fee or VAT position is published. The counter quote carries the detail, so agree the full price, including parts, before leaving the device.
Where does FONE FIXIT work?
The walk-in centre stands in Madeley Shopping Centre on the High Street within Telford, with free parking outside. Walk in or pre-book ahead. Include your postcode in the booking to confirm you are covered. Pre-booking ahead secures the half-hour quote slot for your visit.
How is FONE FIXIT ranked?
It ranks eighth of the ten firms in our September round, carried by quick turnarounds, an express lane and a repair guarantee. Thin company and insurance paperwork hold it back. The score bars beside its card show the breakdown. Reading the available reviews beside the card fills out the picture.
Others assessed for this trade
- Midland Computers67.8 / 100Ranked 1. Best for decades-long business IT support with Microsoft, HP and Dell backing.
- DB Computing66.0 / 100Ranked 2. Best for Wellington laptop and computer repairs with free testing.
- Telford Computer Repairs63.5 / 100Ranked 3. Best for at-home and in-house PC, laptop and virus repairs.
- Appel61.6 / 100Ranked 4. Best for Apple Mac, iPhone and iPad repairs and upgrades.
Sources
- FONE FIXIT homepage — repairs, guarantee and FAQs Retrieved 4 September 2026.
- Google Maps listing — FONE FIXIT, Madeley Retrieved 4 September 2026.
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