Telford RankedIndependent rankings of local services in Telford
Assessment · it support companies round it-support-2026-09

iCrack Phones Telford review

Ranked 7 of 7 in IT support companies in Telford

Best for: walk-in phone and tablet repairs

Unknown

A2 117, The Border, Overdale, Telford, Shropshire, TF3 4AE · Service area: Telford

iCrack Phones Telford in short

iCrack Phones Telford is a repair counter in the Telford Centre for phones, tablets and computers, offering walk-in, mail-in and call-out routes with a free health check and a year-long performance warranty. The Telford Centre page confirms the shop unit with stated hours. The centre page describes immediate repairs by accredited technicians, an in-house label rather than an external scheme.

Customer reviews stand at 4.9 from 984 Google ratings. What counts against iCrack Phones Telford is paperwork: no repair price list, no company record and no insurance details are published on the pages checked. Our verdict is that it is a counter for fast fixes, not a managed IT provider. If your screen is cracked and you want it fixed the same day, this is the counter built for it.

On services, the counter fixes phones, tablets and computers with walk-in, mail-in and call-out routes, a free health check and a year-long performance warranty on the work [1]. The unit sits in the Telford Centre with stated hours confirmed on the centre's own brand page [2]. Our view is that speed is the whole offer: immediate repairs by accredited technicians, in the centre's words, as an in-house label rather than an external scheme.

On customer evidence, the Google rating above rests on the largest review base in this round by some distance, which is what a busy centre counter produces. The pages add no testimonials, so the volume and the warranty do the persuading. Our view is that fast-fix buyers have more public evidence here than anywhere else in this round.

iCrack Phones Telford reviews and ratings on other sites

Every public rating we hold for iCrack Phones Telford, with the source, scale, count and the date we read it. These are customers' ratings, not ours.
SourceRatingReviewsRead on
Google4.9 out of 5984

Our verdict

Our judgement: iCrack suits you if you want a fast counter repair for a cracked screen or tired battery, backed by 984 Google reviews and a 1-year warranty on the work [1] [3]. What counts against it is thin paperwork: no company record links the Telford counter to a limited company and no insurance details appear. It is a repair counter, not a managed IT provider.

Score summary

Scored on the home trades rubric v2.0. Insufficient evidence takes the neutral value and is not shown as a low mark.

Composite score
58.0 / 100

Customer evidence C1 · weight 30%

70

Google 4.9 out of 5 from 984 reviews [3].

Qualifications and accreditations C2 · weight 25%

50

Industry qualifications can't be sourced from the registers, the website or the platforms checked. The centre page mentions in-house accredited technicians, which is not an external scheme [2].

First-hand responsiveness C3 · weight 15%

Insufficient evidence

Insufficient evidence

Trading history C4 · weight 10%

Insufficient evidence

Insufficient evidence

Insurance and safeguards C5 · weight 10%

Insufficient evidence

Insufficient evidence

Pricing transparency C6 · weight 5%

65

Service options are clear with a free health-check and listed prices on items shown, plus a 1-year performance warranty, but no repair price list is published [1]. Partial transparency only.

Website and service information C7 · weight 5%

75

The centre page sets out immediate repairs of phones, tablets and computers with opening hours [2], and the Telford page sets out repair services with walk-in, mail-in and call-out routes [1].

Industry qualifications

Can't be sourced. We looked at the issuing registers, the business's own website and platforms such as Checkatrade and Which? Trusted Traders and found no scheme membership or registration to record.

Strengths

  • The review base is the largest in this round: 4.9 from 984 Google reviews, seen 4 September 2026 [3].

  • Repairs are built for speed: the centre page describes immediate repairs of phones, tablets and computers by accredited technicians [2].

  • The Telford page adds a free health-check, three ways to book and a 1-year performance warranty [1].

Limitations

  • No repair price list, company record or insurance details are published on the pages checked [1] [2].

Response from the business

This business has not sent a response yet. Any response they send will appear here.

Verified customer reviews

Reviews from customers who showed us their invoice.

No verified reviews yet for this business.

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Tell other readers about work you paid for, and send a copy of the invoice so the editor can confirm the job took place.

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Questions about iCrack Phones Telford

Is iCrack Phones Telford any good?

On the evidence, yes for fast counter repairs: it sits seventh in our Telford IT support table, holds 4.9 from 984 Google ratings, and offers immediate repairs with a free health check and a year-long performance warranty [1] [3]. It is not a managed IT provider. Walk in with the faulty device for a counter quote.

Is iCrack Phones Telford registered with a trade scheme?

There is no mandatory register for IT support. The centre page mentions in-house accredited technicians, which is not an external scheme, so industry qualifications can't be sourced from the registers, the website or the platforms checked [2]. Ask what sits behind the in-house label with your quote.

What does iCrack Phones Telford charge?

Service options are clear with a free health check and listed prices on items shown, plus a year-long performance warranty, but no repair price list is published [1]. That means the counter quote does the talking: describe the fault and ask for a fixed price. Confirm whether VAT is included before you hand the phone over.

Where does iCrack Phones Telford work?

The counter sits in the Telford Centre, offering walk-in, mail-in and call-out repairs [1] [2]. Counter visits suit anyone nearby with a phone or tablet to carry. Check the stated opening hours before travelling, and book the call-out route if you cannot reach the centre.

How do I get a quote from iCrack Phones Telford?

Walk into the Telford Centre unit with the faulty device, or use the mail-in and call-out routes on the firm's Telford page. Ask for a fixed counter price with the year-long performance warranty spelled out, since no repair price list is published. Confirm the turnaround on the spot and check the stated opening hours before travelling.

What do customers say about iCrack Phones Telford?

It holds 4.9 from 984 Google ratings [3], the largest base in this round by some distance, with no testimonials on the pages checked. That leaves the volume of public ratings and the warranty as the whole customer story. A centre counter is judged fix by fix, and this record gives a buyer more public evidence than any other name here.

How does iCrack Phones Telford compare with the others in this round?

It sits seventh of seven, the fast phone counter among IT suppliers, behind every other name on business-IT fit rather than on customer scores. Nobody else in this round fixes a screen while you wait in a shopping centre, just as iCrack sells no contracts or home visits. For a cracked screen needed back today, it stands alone; for anything else, start higher up the table.

How is iCrack Phones Telford ranked?

It ranks seventh of the seven IT support companies in our September round, picked for fast phone and tablet repairs on customer evidence and counter convenience. No price list, company record or insurance details are published. Read the full review, then ask for the counter quote.

Others assessed for this trade

  1. Midland Computers66.1 / 100Ranked 1. Best for long-standing Telford partner for managed business IT.
  2. DB Computing66.0 / 100Ranked 2. Best for shop repairs, upgrades and data recovery.
  3. Telford Computer Repairs64.3 / 100Ranked 3. Best for home and small-business PC repairs.
  4. Appel62.4 / 100Ranked 4. Best for Apple Mac, iPhone and iPad repairs.

Sources

  1. iCrack Telford page — services, options, warranty and prices Retrieved 4 September 2026.
  2. Telford Centre brand page — iCrack presence, services and hours Retrieved 4 September 2026.
  3. Google Maps listing — iCrack Phones Telford Retrieved 4 September 2026.

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