Telford RankedIndependent rankings of local services in Telford
Assessment · it support companies round it-support-2026-09

iCrack Phones Telford review

Ranked 7 of 7 in IT support companies in Telford

Best for: walk-in phone and tablet repairs

Unknown

A2 117, The Border, Overdale, Telford, Shropshire, TF3 4AE · Service area: Telford

iCrack Phones Telford in short

iCrack Phones Telford is a repair counter in the Telford Centre for phones, tablets and computers, offering walk-in, mail-in and call-out routes with a free health check and a year-long performance warranty. The Telford Centre page confirms the shop unit with stated hours. The centre page describes immediate repairs by accredited technicians, an in-house label rather than an external scheme.

Customer reviews stand at 4.9 from 984 Google ratings. What counts against iCrack Phones Telford is paperwork: no repair price list, no company record and no insurance details are published on the pages checked. Our verdict is that it is a counter for fast fixes, not a managed IT provider. If your screen is cracked and you want it fixed the same day, this is the counter built for it.

iCrack Phones Telford reviews and ratings on other sites

Every public rating we hold for iCrack Phones Telford, with the source, scale, count and the date we read it. These are customers' ratings, not ours.
SourceRatingReviewsRead on
Google4.9 out of 5984

Our verdict

Our judgement: iCrack suits you if you want a fast counter repair for a cracked screen or tired battery, backed by 984 Google reviews and a 1-year warranty on the work [1] [3]. What counts against it is thin paperwork: no company record links the Telford counter to a limited company and no insurance details appear. It is a repair counter, not a managed IT provider.

Score summary

Scored on the home trades rubric v2.0. Insufficient evidence takes the neutral value and is not shown as a low mark.

Composite score
58.0 / 100

Customer evidence C1 · weight 30%

70

Google 4.9 out of 5 from 984 reviews [3].

Qualifications and accreditations C2 · weight 25%

50

Industry qualifications can't be sourced from the registers, the website or the platforms checked. The centre page mentions in-house accredited technicians, which is not an external scheme [2].

First-hand responsiveness C3 · weight 15%

Insufficient evidence

Insufficient evidence

Trading history C4 · weight 10%

Insufficient evidence

Insufficient evidence

Insurance and safeguards C5 · weight 10%

Insufficient evidence

Insufficient evidence

Pricing transparency C6 · weight 5%

65

Service options are clear with a free health-check and listed prices on items shown, plus a 1-year performance warranty, but no repair price list is published [1]. Partial transparency only.

Website and service information C7 · weight 5%

75

The centre page sets out immediate repairs of phones, tablets and computers with opening hours [2], and the Telford page sets out repair services with walk-in, mail-in and call-out routes [1].

Industry qualifications

Can't be sourced. We looked at the issuing registers, the business's own website and platforms such as Checkatrade and Which? Trusted Traders and found no scheme membership or registration to record.

Strengths

  • The review base is the largest in this round: 4.9 from 984 Google reviews, seen 4 September 2026 [3].

  • Repairs are built for speed: the centre page describes immediate repairs of phones, tablets and computers by accredited technicians [2].

  • The Telford page adds a free health-check, three ways to book and a 1-year performance warranty [1].

Limitations

  • No repair price list, company record or insurance details are published on the pages checked [1] [2].

Response from the business

This business has not sent a response yet. Any response they send will appear here.

Verified customer reviews

Reviews from customers who showed us their invoice.

No verified reviews yet for this business.

Review this business

Tell other readers about work you paid for, and send a copy of the invoice so the editor can confirm the job took place.

We publish your first name and last initial only, for example Sarah M.

We keep your email address private and use it to contact you about your review.

Choose between 1 and 5, where 5 means the work fully met your expectations.

Describe the job in a few words, for example Consumer unit replacement.

Pick the month and year the work was completed, within the last three years.

Describe the work, how it went, and anything other readers should check before booking.

Attach a PDF or photo of the invoice for this job so the editor can confirm the work; only the editor sees it.

Questions about iCrack Phones Telford

Is iCrack Phones Telford any good?

On the evidence, yes for fast counter repairs: it sits seventh in our Telford IT support table, holds 4.9 from 984 Google ratings, and offers immediate repairs with a free health check and a year-long performance warranty [1] [3]. It is not a managed IT provider. Walk in with the faulty device for a counter quote.

Is iCrack Phones Telford registered with a trade scheme?

There is no mandatory register for IT support. The centre page mentions in-house accredited technicians, which is not an external scheme, so industry qualifications can't be sourced from the registers, the website or the platforms checked [2]. Ask what sits behind the in-house label with your quote.

What does iCrack Phones Telford charge?

Service options are clear with a free health check and listed prices on items shown, plus a year-long performance warranty, but no repair price list is published [1]. That means the counter quote does the talking: describe the fault and ask for a fixed price. Confirm whether VAT is included before you hand the phone over.

Where does iCrack Phones Telford work?

The counter sits in the Telford Centre, offering walk-in, mail-in and call-out repairs [1] [2]. Counter visits suit anyone nearby with a phone or tablet to carry. Check the stated opening hours before travelling, and book the call-out route if you cannot reach the centre.

How is iCrack Phones Telford ranked?

It ranks seventh of the seven IT support companies in our September round, picked for fast phone and tablet repairs on customer evidence and counter convenience. No price list, company record or insurance details are published. Read the full review, then ask for the counter quote.

Others assessed for this trade

  1. Midland Computers66.1 / 100Ranked 1. Best for long-standing Telford partner for managed business IT.
  2. DB Computing66.0 / 100Ranked 2. Best for shop repairs, upgrades and data recovery.
  3. Telford Computer Repairs64.3 / 100Ranked 3. Best for home and small-business PC repairs.
  4. Appel62.4 / 100Ranked 4. Best for Apple Mac, iPhone and iPad repairs.

Sources

  1. iCrack Telford page — services, options, warranty and prices Retrieved 4 September 2026.
  2. Telford Centre brand page — iCrack presence, services and hours Retrieved 4 September 2026.
  3. Google Maps listing — iCrack Phones Telford Retrieved 4 September 2026.

Is this your business?

Ask us to correct a fact, claim the listing, or send a response for publication alongside the assessment.

Suggest a correction Claim this listing Send a response