Capgemini UK review
Ranked 6 of 7 in IT support companies in Telford
Best for: enterprise-scale technology consulting
Active
Trading as Capgemini UK Plc · Telford · Service area: Telford
Capgemini UK in short
Capgemini UK is a global technology consultancy with a named Telford office at Phoenix House, covering cloud, cyber security, data, enterprise management and industry consulting. The consultancy lists its Telford office with a published phone number. The legal entity is active on the company record, which runs back to 1968 with IT consultancy as its stated trade.
Customer reviews sit at 4.6 from 64 Google ratings. Our verdict is that Capgemini UK suits programme-level buyers, while small Telford buyers will find no local service menu, no prices and no insurance details on the pages checked. The pages checked also state no partner accreditations for the Telford office. If you buy consulting at enterprise scale, this is the supplier built for it.
On services, the spread runs from cloud and cyber security to data, enterprise management and industry consulting, delivered nationally and globally with a named Telford office at Phoenix House in Grange Central [1]. The office listing carries a published phone number, and contact runs through corporate routes rather than a local counter. Our view is that this is programme buying, not a number to ring about a slow laptop.
On customer evidence, the Google rating above comes from a modest base, and the pages checked add no testimonials or local case studies. Our reading is that the breadth of services and the long company record are what a programme buyer sees first, with the small public review base a footnote. For this supplier, the company record and the office listing tell more of the story than the rating.
Our verdict
Our judgement: Capgemini suits you if you buy technology consulting at enterprise scale and want a supplier with a Telford office on the map [1] [2]. What counts against it for local buyers is fit: the site carries no Telford service menu, no prices and no insurance details. Its Google rating sits at 4.6 from 64 reviews, seen 4 September 2026 [3].
Score summary
Scored on the home trades rubric v2.0. Insufficient evidence takes the neutral value and is not shown as a low mark.
- Composite score
- 58.2 / 100
Qualifications and accreditations C2 · weight 25%
50 out of 100
Industry qualifications can't be sourced from the registers, the website or the platforms checked.
First-hand responsiveness C3 · weight 15%
Insufficient evidence
Insufficient evidence
Insurance and safeguards C5 · weight 10%
Insufficient evidence
Insufficient evidence
Pricing transparency C6 · weight 5%
40 out of 100
No prices, rates, call-out fee, free-quote or VAT position are published [1].
Website and service information C7 · weight 5%
80 out of 100
The site sets out cloud, cybersecurity, data and AI, enterprise and industry services, lists the Telford office with its phone, and gives contact routes [1].
Evidence
| Fact | Value | Source | Read |
|---|---|---|---|
| Limited company since | 1968 | Source companies-house |
Industry qualifications
Can't be sourced. We looked at the issuing registers, the business's own website and platforms such as Checkatrade and Which? Trusted Traders and found no scheme membership or registration to record.
Strengths
Limitations
Response from the business
This business has not sent a response yet. Any response they send will appear here.
Verified customer reviews
Reviews from customers who showed us their invoice.
No verified reviews yet for this business.
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Questions about Capgemini UK
Is Capgemini UK any good?
On the evidence, yes at enterprise scale only: it sits sixth in our Telford IT support table, holds 4.6 from 64 Google ratings, and offers cloud, cyber security, data and consulting breadth few local firms can match [1] [3]. Small buyers get no local menu or prices. Send a programme-level brief for a bespoke proposal.
Is Capgemini UK registered with a trade scheme?
There is no mandatory register for IT support. The pages checked state no partner accreditations, so industry qualifications can't be sourced from the registers, the website or the platforms checked [1]. Ask which certifications sit behind the proposed team with your proposal.
What does Capgemini UK charge?
It publishes no prices, rates, call-out fee or VAT position [1]. Enterprise consulting is quoted per programme, so your brief does the talking: describe the outcomes, systems and timescales and ask for a fixed proposal. Confirm the payment stages before you agree anything.
Where does Capgemini UK work?
The consultancy lists a Telford office at Phoenix House in Grange Central alongside national and global delivery [1]. Programme work suits buyers anywhere it operates. Send your sites and scope with the enquiry to confirm the delivery team for every site.
How do I get a quote from Capgemini UK?
Use the corporate contact routes on the firm's site, sending a programme-level brief with your outcomes, systems, sites and timescales. Enterprise consulting is quoted per programme, so the brief does the talking rather than a price list. Confirm the payment stages, the delivery team for every site and the exit terms before agreeing anything.
What do customers say about Capgemini UK?
It holds 4.6 from 64 Google ratings [3], the lowest score and among the smallest bases in this round, with no testimonials on the pages checked. That leaves a thin public customer story for a very large supplier. A programme buyer is better served by the company record and the breadth of services than by this rating alone.
How does Capgemini UK compare with the others in this round?
It sits sixth of seven, the enterprise consultancy among local benches and suppliers, behind every local name on fit for small buyers rather than on scale. Nothing else in this round sells programme consulting, just as Capgemini sells no counter repairs or home visits. For a Telford buyer with a faulty machine or a small office, any of the five names above it fits better.
How is Capgemini UK ranked?
It ranks sixth of the seven IT support companies in our September round, picked for enterprise-scale consulting on breadth of services and long trading. No local menu, prices or insurance details are published. Read the full review, then ask for the bespoke proposal.
Others assessed for this trade
- Midland Computers66.1 / 100Ranked 1. Best for long-standing Telford partner for managed business IT.
- DB Computing66.0 / 100Ranked 2. Best for shop repairs, upgrades and data recovery.
- Telford Computer Repairs64.3 / 100Ranked 3. Best for home and small-business PC repairs.
- Appel62.4 / 100Ranked 4. Best for Apple Mac, iPhone and iPad repairs.
Sources
- Capgemini UK locations page — Telford office and services Retrieved 4 September 2026.
- Companies House — CAPGEMINI UK PLC overview (00943935) Retrieved 4 September 2026.
- Google Maps listing — Capgemini UK, Telford Retrieved 4 September 2026.
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