Assessment · it support companies round it-support-2026-09

Capgemini UK review

Ranked 6 of 7 in IT support companies in Telford

Best for: enterprise-scale technology consulting

Active

Trading as Capgemini UK Plc · Telford · Service area: Telford

Capgemini UK in short

Capgemini UK is a global technology consultancy with a named Telford office at Phoenix House, covering cloud, cyber security, data, enterprise management and industry consulting. The consultancy lists its Telford office with a published phone number. The legal entity is active on the company record, which runs back to 1968 with IT consultancy as its stated trade.

Customer reviews sit at 4.6 from 64 Google ratings. Our verdict is that Capgemini UK suits programme-level buyers, while small Telford buyers will find no local service menu, no prices and no insurance details on the pages checked. The pages checked also state no partner accreditations for the Telford office. If you buy consulting at enterprise scale, this is the supplier built for it.

Capgemini UK reviews and ratings on other sites

Every public rating we hold for Capgemini UK, with the source, scale, count and the date we read it. These are customers' ratings, not ours.
SourceRatingReviewsRead on
Google4.6 out of 564

Our verdict

Our judgement: Capgemini suits you if you buy technology consulting at enterprise scale and want a supplier with a Telford office on the map [1] [2]. What counts against it for local buyers is fit: the site carries no Telford service menu, no prices and no insurance details. Its Google rating sits at 4.6 from 64 reviews, seen 4 September 2026 [3].

Score summary

Scored on the home trades rubric v2.0. Insufficient evidence takes the neutral value and is not shown as a low mark.

Composite score
58.2 / 100

Customer evidence C1 · weight 30%

64 out of 100

Google 4.6 out of 5 from 64 reviews [3].

Qualifications and accreditations C2 · weight 25%

50 out of 100

Industry qualifications can't be sourced from the registers, the website or the platforms checked.

First-hand responsiveness C3 · weight 15%

Insufficient evidence

Insufficient evidence

Trading history C4 · weight 10%

80 out of 100

On the Companies House record since 1968 [2].

Insurance and safeguards C5 · weight 10%

Insufficient evidence

Insufficient evidence

Pricing transparency C6 · weight 5%

40 out of 100

No prices, rates, call-out fee, free-quote or VAT position are published [1].

Website and service information C7 · weight 5%

80 out of 100

The site sets out cloud, cybersecurity, data and AI, enterprise and industry services, lists the Telford office with its phone, and gives contact routes [1].

Evidence

Every fact held for this provider, with its source and check date.
FactValueSourceRead
Limited company since1968Source companies-house

Industry qualifications

Can't be sourced. We looked at the issuing registers, the business's own website and platforms such as Checkatrade and Which? Trusted Traders and found no scheme membership or registration to record.

Strengths

  • It is a global consultancy with a named Telford office and phone on its locations page [1].

  • The company record runs back to 1968, with IT consultancy as its stated trade [2].

  • The service spread is wide: cloud, cybersecurity, data and AI, enterprise management and industry consulting [1].

Limitations

  • Nothing on the site speaks to small Telford buyers: no prices, no local service menu and no insurance details [1].

  • The pages checked state no partner accreditations [1].

Response from the business

This business has not sent a response yet. Any response they send will appear here.

Verified customer reviews

Reviews from customers who showed us their invoice.

No verified reviews yet for this business.

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Questions about Capgemini UK

Is Capgemini UK any good?

On the evidence, yes at enterprise scale only: it sits sixth in our Telford IT support table, holds 4.6 from 64 Google ratings, and offers cloud, cyber security, data and consulting breadth few local firms can match [1] [3]. Small buyers get no local menu or prices. Send a programme-level brief for a bespoke proposal.

Is Capgemini UK registered with a trade scheme?

There is no mandatory register for IT support. The pages checked state no partner accreditations, so industry qualifications can't be sourced from the registers, the website or the platforms checked [1]. Ask which certifications sit behind the proposed team with your proposal.

What does Capgemini UK charge?

It publishes no prices, rates, call-out fee or VAT position [1]. Enterprise consulting is quoted per programme, so your brief does the talking: describe the outcomes, systems and timescales and ask for a fixed proposal. Confirm the payment stages before you agree anything.

Where does Capgemini UK work?

The consultancy lists a Telford office at Phoenix House in Grange Central alongside national and global delivery [1]. Programme work suits buyers anywhere it operates. Send your sites and scope with the enquiry to confirm the delivery team for every site.

How is Capgemini UK ranked?

It ranks sixth of the seven IT support companies in our September round, picked for enterprise-scale consulting on breadth of services and long trading. No local menu, prices or insurance details are published. Read the full review, then ask for the bespoke proposal.

Others assessed for this trade

  1. Midland Computers66.1 / 100Ranked 1. Best for long-standing Telford partner for managed business IT.
  2. DB Computing66.0 / 100Ranked 2. Best for shop repairs, upgrades and data recovery.
  3. Telford Computer Repairs64.3 / 100Ranked 3. Best for home and small-business PC repairs.
  4. Appel62.4 / 100Ranked 4. Best for Apple Mac, iPhone and iPad repairs.

Sources

  1. Capgemini UK locations page — Telford office and services Retrieved 4 September 2026.
  2. Companies House — CAPGEMINI UK PLC overview (00943935) Retrieved 4 September 2026.
  3. Google Maps listing — Capgemini UK, Telford Retrieved 4 September 2026.

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