Associated Telecom review
Ranked 5 of 7 in IT support companies in Telford
Best for: business broadband, VoIP and IT bundles
Active
Trading as Associated Telecom Limited · Telford · Service area: Telford
Associated Telecom in short
Associated Telecom is a Telford telecoms and IT firm at Stafford Park, bundling broadband, VoIP, mobiles, IT support, cyber security and on-hold marketing with countrywide engineer cover. The company record runs back to 1994 and is still active, matching the trading name, address and phone on the site. Contact runs through the published Telford phone number. Our verdict is that one supplier across phones, connectivity and IT is what sets it apart.
Customer reviews stand at 4.9 from 404 Google ratings. What counts against Associated Telecom is thin paperwork: no prices beyond standard contract terms, and no insurance details or partner accreditations are published. If you want phones and IT on one contract from a decades-old Telford name, this is the supplier built for it.
On services, one contract can carry broadband, VoIP, mobiles, IT support, cyber security and on-hold marketing, with engineer cover running countrywide from Denby House at Stafford Park [1]. Standard contract terms run from a year to five, stated on the site, while prices themselves are not published. Our view is that multi-site firms wanting a single supplier are the natural audience.
On customer evidence, the Google rating above rests on the second-largest review base in this round, which is a lot of counter-style feedback for a contract supplier. The site adds no testimonials, so the volume of ratings does the talking. Our view is that firms considering a long bundle should set that volume against the thin paperwork.
Our verdict
Our judgement: Associated Telecom suits you if you want one Telford supplier across phones, connectivity and IT support, backed by a company record running since 1994 and 404 Google reviews at 4.9 [1] [2] [3]. What counts against it is thin paperwork: no prices, no insurance details and no stated accreditations. Its patch runs UK-wide from Telford [1].
Score summary
Scored on the home trades rubric v2.0. Insufficient evidence takes the neutral value and is not shown as a low mark.
- Composite score
- 60.8 / 100
Qualifications and accreditations C2 · weight 25%
50 out of 100
Industry qualifications can't be sourced from the registers, the website or the platforms checked. The site lists IT support and cyber security among its services but states no partner scheme or certification [1].
First-hand responsiveness C3 · weight 15%
Insufficient evidence
Insufficient evidence
Insurance and safeguards C5 · weight 10%
Insufficient evidence
Insufficient evidence
Pricing transparency C6 · weight 5%
55 out of 100
Standard 12–60 month terms are stated but no prices, rates, call-out fee or VAT position are published [1]. Partial transparency only.
Website and service information C7 · weight 5%
80 out of 100
The site sets out broadband, VoIP, mobile, IT support, cyber security and on-hold marketing, gives UK-wide cover from its Telford base, and prints the Telford address and phone [1].
Evidence
| Fact | Value | Source | Read |
|---|---|---|---|
| Limited company since | 1994 | Source companies-house |
Industry qualifications
Can't be sourced. We looked at the issuing registers, the business's own website and platforms such as Checkatrade and Which? Trusted Traders and found no scheme membership or registration to record.
Strengths
You get telecoms and IT from one Telford supplier: broadband, VoIP, mobile, IT support, cyber security and on-hold marketing, all with UK-wide engineer cover from its Stafford Park base [1].
The company record runs back to 10 May 1994 and is still active [2], matching the 25+ years stated on the site [1].
The rating is 4.9 across 404 Google reviews, seen 4 September 2026 [3].
Limitations
Response from the business
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Verified customer reviews
Reviews from customers who showed us their invoice.
No verified reviews yet for this business.
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Questions about Associated Telecom
Is Associated Telecom any good?
On the evidence, yes for bundled business telecoms: it sits fifth in our Telford IT support table, holds 4.9 from 404 Google ratings, and pairs broadband, VoIP and mobiles with IT support from one supplier [1] [3]. No prices or accreditations are published. Send your lines, users and sites for a full contract quote.
Is Associated Telecom registered with a trade scheme?
There is no mandatory register for IT support. The site lists IT support and cyber security among its services but states no partner scheme or certification, so industry qualifications can't be sourced from the registers, the website or the platforms checked [1]. Ask what credentials sit behind the IT work with your quote.
What does Associated Telecom charge?
It publishes no prices, rates, call-out fee or VAT position, though standard twelve to sixty month contract terms are stated [1]. That means your quote does the talking: ask for the full contract cost including line rental, support and exit charges. Confirm whether VAT is included before you sign.
Where does Associated Telecom work?
The firm works from Denby House at Stafford Park in Telford, with engineer cover running countrywide [1]. Bundled contracts suit multi-site firms wanting one supplier across phones and IT. Send your postcodes with the enquiry to confirm cover for every site.
How do I get a quote from Associated Telecom?
Ring the published Telford number or use the site's contact route, sending your lines, user count and every site the contract must cover. Ask for the full contract cost including line rental, support, exit charges and VAT, since only the standard term lengths are published. Confirm the response promise and the exit route with the same quote.
What do customers say about Associated Telecom?
It holds 4.9 from 404 Google ratings [3], the second-largest base in this round, with no testimonials published on its own site. That leaves the volume of public ratings as the whole customer story. A bundle supplier is judged contract by contract, and this record gives a buyer the volume to trust and the terms to check.
How does Associated Telecom compare with the others in this round?
It sits fifth of seven, the bundle supplier among repair benches, behind broader IT names on service depth rather than on customer scores. Midland Computers offers managed IT without the phones bundle, while the Wellington benches fix machines rather than run contracts. For phones, broadband and IT on one bill, no other firm in this round sells the same package.
How is Associated Telecom ranked?
It ranks fifth of the seven IT support companies in our September round, picked for business broadband, VoIP and IT bundles on long trading and customer evidence. No prices or insurance details are published. Read the full review, then ask for the full contract quote.
Others assessed for this trade
- Midland Computers66.1 / 100Ranked 1. Best for long-standing Telford partner for managed business IT.
- DB Computing66.0 / 100Ranked 2. Best for shop repairs, upgrades and data recovery.
- Telford Computer Repairs64.3 / 100Ranked 3. Best for home and small-business PC repairs.
- Appel62.4 / 100Ranked 4. Best for Apple Mac, iPhone and iPad repairs.
Sources
- Associated Telecom homepage — services, coverage and contact Retrieved 4 September 2026.
- Companies House — ASSOCIATED TELECOM LIMITED overview (02927357) Retrieved 4 September 2026.
- Google Maps listing — Associated Telecom, Telford Retrieved 4 September 2026.
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