Towler Shaw Roberts review
Assessed in Homebuyer surveyors in Telford
Active
Trading as Towler Shaw Roberts LLP · Hollinswood Court, Stafford Park 1, Telford, Shropshire, TF3 3DE · Service area: Telford, Shrewsbury, Wolverhampton
Towler Shaw Roberts in short
Towler Shaw Roberts is a regional commercial property consultancy covering agency, valuation, building surveying and lease advice, with a searchable sales and lettings database. A long LLP record stands behind it. This review rates that regional commercial weight as its standout feature. The Telford office gives the regional offer a local front door, backed by a company record stretching back over two decades.
Day to day the work is commercial: sales and lettings instructions through the searchable database, valuations from a team the site describes as fully qualified chartered surveyors, plus building surveying, investment and lease advice. The consultancy works from Telford across Shrewsbury and Wolverhampton. A buyer will find no home-survey menu here, only a practice built around commercial instructions. First contact runs through the company website and the Telford office.
Customers rate Towler Shaw Roberts in the middle of the scale: 3.0 from 4 Google reviews. Google is the only review source on record, so a handful of ratings says little either way. Taken at face value, the set points to uneven handling rather than settled form, and this review treats it as background rather than proof.
What counts against it is register standing: the firm itself has no RICS listing, though its site describes chartered surveyors on the valuation team, and no fees or insurance details are published. Our judgement: it suits regional commercial coverage, not a single-town residential survey.
Our verdict
Our judgement: Towler Shaw Roberts suits you if you need regional commercial coverage rather than a single-town residential surveyor [1]. The 2003 LLP record supports that picture, while four middling reviews and no firm-level RICS listing count against it [2] [3] [4]. Published fees and insurance details are absent.
Score summary
Scored on the home trades rubric v2.0. Insufficient evidence takes the neutral value and is not shown as a low mark.
- Composite score
- 51.5 / 100
Customer evidence C1 · weight 30%
25 out of 100
Google 3 out of 5 from 4 reviews [4]. With fewer than five reviews so far, this counts a little less.
Qualifications and accreditations C2 · weight 25%
70 out of 100
First-hand responsiveness C3 · weight 15%
Insufficient evidence
Insufficient evidence
Insurance and safeguards C5 · weight 10%
Insufficient evidence
Insufficient evidence
Pricing transparency C6 · weight 5%
40 out of 100
The site lists property sale and letting prices but publishes no professional fees, rates, free-quote offer or VAT position [1].
Website and service information C7 · weight 5%
80 out of 100
The site sets out sales, lettings, building surveying, valuation and lease advisory service lines with a searchable property database [1].
Industry qualifications
Sourced from the issuing registers, the business's own website and platforms such as Checkatrade and Which? Trusted Traders, on the date shown.
Strengths
Limitations
Response from the business
This business has not sent a response yet. Any response they send will appear here.
Verified customer reviews
Reviews from customers who showed us their invoice.
No verified reviews yet for this business.
Review this business
Tell other readers about work you paid for, and send a copy of the invoice so the editor can confirm the job took place.
Questions about Towler Shaw Roberts
Is Towler Shaw Roberts any good?
Narrow in fit. The firm was researched but sits outside the ranked ten: a regional commercial consultancy rather than a home-survey practice, suited to sales, lettings and lease advice across its offices. Read the small set of Google reviews in full, then confirm the commercial scope, fee and timetable in writing before you instruct.
Is Towler Shaw Roberts RICS registered?
The firm itself has no listing on the RICS Find a Surveyor register, though its site describes fully qualified chartered surveyors on the valuation team. That is a website claim rather than a register entry, so treat the two differently. Ask which individuals hold which credentials, confirm each one on the register yourself, and fix the position in writing with your quote.
How much does Towler Shaw Roberts charge?
No professional fees, rates, free-quote offer or VAT position are published, though sale and letting prices for marketed property are listed. Describe the brief in full when you enquire, then fix the fee, the VAT position and the payment stages in writing before you instruct. Ask what the fee covers, when each stage falls due, and whether VAT is added on top.
Where does Towler Shaw Roberts work?
The consultancy works from its Telford office across Shrewsbury and Wolverhampton on commercial briefs, with a searchable sales and lettings database on the company website. Homebuyer work is not its core. Send your postcode with the brief to confirm coverage, and ask which office would handle the work and who would attend any inspection.
How is Towler Shaw Roberts ranked?
It sits outside the ranked ten in our September round. The firm was researched as a commercial consultancy for sales, lettings and lease advice rather than a home-survey practice, and that commercial shape is what keeps it outside the table. Bulleys Chartered Surveyors holds the final ranked place. Read the full review, then agree your written price with a fee breakdown in the same message.
How do I get a quote from Towler Shaw Roberts?
Contact the firm direct through the company website or the Telford office, since no quote calculator or fee scale is published. Describe the commercial brief in full, including the property and the advice you need. Fix the fee, the VAT position, the payment stages and the expected timetable in writing before you instruct, and keep that quote beside any others you gather.
How does Towler Shaw Roberts compare with the ranked firms?
The ranked table is built around home-survey practices, led by RICS-listed firms with genuine customer records behind them. Towler Shaw Roberts offers something different: a long-standing regional consultancy with depth in sales, lettings and lease advice, but a tiny review set and no firm-level register listing. Choose it for a commercial instruction taken on the firm's brief, and a ranked firm for a house purchase.
Others assessed for this trade
- Rosewood Surveyors69.8 / 100Ranked 1. Best for RICS-listed Telford firm with the strongest customer record.
- Madeleys Chartered Surveyors69.2 / 100Ranked 2. Best for rural, farm and estate surveying advice.
- HouseSurveyors.com69.1 / 100Ranked 3. Best for independent Telford home surveys from a sole practitioner.
- Stephen Locke Associates67.9 / 100Ranked 4. Best for rural land, planning and environmental advice.
Sources
- Towler Shaw Roberts homepage — services and property search Retrieved 4 September 2026.
- Companies House — TOWLER SHAW ROBERTS LLP overview (OC305924) Retrieved 4 September 2026.
- RICS Find a Surveyor — firm search for Towler Shaw Roberts (no listing returned) Retrieved 4 September 2026.
- Google Maps listing — Towler Shaw Roberts, Telford Retrieved 4 September 2026.
Is this your business?
Ask us to correct a fact, claim the listing, or send a response for publication alongside the assessment.