Assessment · gp surgeries round gp-surgeries-2026-09

TELDOC - Malinslee Healthcare Centre review

Ranked 6 of 10 in GP surgeries in Telford

Best for: Malinslee patients wanting a large multi-site practice

Unknown

Brunel Road, Malinslee, Telford, Shropshire, TF3 2BF · Service area: Telford

TELDOC - Malinslee Healthcare Centre in short

TELDOC - Malinslee Healthcare Centre is a Telford GP site run by Teldoc from Brunel Road in Malinslee, sharing the group website for online triage, prescriptions and registration. The CQC rates the Malinslee practice Good overall. For Malinslee patients, the centre is the multi-site option with group-level cover.

Patients give TELDOC - Malinslee Healthcare Centre among the lowest scores in this round, at 1.9 from 96 Google reviews, our headline figure for this review. Google is the only public rating source in our current record. This review reads that score as the dominant fact about the centre.

Our judgement is that TELDOC - Malinslee Healthcare Centre suits Malinslee patients who want multi-site cover with online triage and a Good CQC rating behind it. What counts against it is a patient score near the foot of the table and no published private fee detail. The CQC standing is doing the heavy lifting here.

TELDOC - Malinslee Healthcare Centre reviews and ratings on other sites

Every public rating we hold for TELDOC - Malinslee Healthcare Centre, with the source, scale, count and the date we read it. These are customers' ratings, not ours.
SourceRatingReviewsRead on
Google1.9 out of 596

Our verdict

Our verdict: Malinslee suits patients near Malinslee who want the cover of a large multi-site practice with online triage [1]. The Good CQC rating stands out on the register [2]. The 1.9 Google rating from 96 reviews counts against it, and insurance and pricing detail is unpublished [3].

Score summary

Scored on the home trades rubric v2.0. Insufficient evidence takes the neutral value and is not shown as a low mark.

Composite score
54.0 / 100

Customer evidence C1 · weight 30%

25 out of 100

Google 1.9 out of 5 from 96 reviews [3].

Qualifications and accreditations C2 · weight 25%

90 out of 100

CQC registration with a Good rating is listed on the register [2].

First-hand responsiveness C3 · weight 15%

Insufficient evidence

Insufficient evidence

Trading history C4 · weight 10%

Insufficient evidence

Insufficient evidence

Insurance and safeguards C5 · weight 10%

Insufficient evidence

Insufficient evidence

Pricing transparency C6 · weight 5%

40 out of 100

The website publishes no prices, rates, fee scale or VAT position [1].

Website and service information C7 · weight 5%

90 out of 100

The Teldoc website covers appointments, prescriptions, registration, clinics and services, test results and sick notes across its Telford locations with online triage and phone contact [1].

Industry qualifications

Sourced from the issuing registers, the business's own website and platforms such as Checkatrade and Which? Trusted Traders, on the date shown.

Strengths

  • The CQC rates the Malinslee practice Good overall on the register entry seen 4 September 2026 [2].

  • The shared Teldoc website covers online triage, repeat prescriptions, registration, clinics and test results across the Telford sites [1].

  • The Google listing carries 96 reviews, giving a wide base of patient responses, seen 4 September 2026 [3].

Limitations

  • The Google rating sits at 1.9 out of 5, which is low on the scale [3].

  • The website publishes no insurance details and no prices, fee scale or VAT position [1].

Response from the business

This business has not sent a response yet. Any response they send will appear here.

Verified customer reviews

Reviews from customers who showed us their invoice.

No verified reviews yet for this business.

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Questions about TELDOC - Malinslee Healthcare Centre

Is TELDOC - Malinslee Healthcare Centre any good?

With caveats: sixth in our Telford GP table with a Good CQC rating, held back by 1.9 on Google from 96 reviews [2] [3]. It suits Malinslee patients who want multi-site cover with online triage. Read the reviews in full, then check the catchment and register.

Is TELDOC - Malinslee Healthcare Centre CQC registered?

CQC registration with a Good overall rating is listed on the register [2]. That is the marker to look for, and you can read the latest inspection report by searching the practice name on the CQC site. Repeat the check if you move practices.

What does TELDOC - Malinslee Healthcare Centre charge?

The website publishes no prices, fee scale or VAT position [1]. NHS appointments and registration cost nothing, and prescriptions carry the national per-item charge. Anything private, from sick notes to medical reports, is charged at the practice's own rate. Ask for the fee list in writing before you request private work.

Where does TELDOC - Malinslee Healthcare Centre work?

From Brunel Road in Malinslee, Telford, serving patients inside its published catchment [1]. As one Teldoc site among several, confirm which doors you can actually use. The shared Teldoc website lists the group contact routes in one place [1]. Send your postcode with any enquiry to confirm you are covered.

How is TELDOC - Malinslee Healthcare Centre ranked?

It ranks sixth of the ten Telford GP surgeries in our September round, the middle Teldoc site on patient evidence. The Lawley Teldoc site sits just above and the Oakengates one just below. Read the full review above, then check the catchment and register.

Others assessed for this trade

  1. Shawbirch Medical Centre62.1 / 100Ranked 1. Best for highest patient rating and checkable company record.
  2. Wellington Road Surgery57.7 / 100Ranked 2. Best for Newport patients wanting a small town practice.
  3. Court Street Medical Practice55.9 / 100Ranked 3. Best for Madeley patients wanting a small high-street practice.
  4. Stirchley Medical Practice54.4 / 100Ranked 4. Best for Stirchley patients wanting total-triage online contact.

Sources

  1. TELDOC - Malinslee Healthcare Centre website — services, contact and registration Retrieved 4 September 2026.
  2. CQC register — TELDOC - Malinslee Healthcare Centre, Telford Retrieved 4 September 2026.
  3. Google Maps listing — TELDOC - Malinslee Healthcare Centre Retrieved 4 September 2026.

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