Assessment · gp surgeries round gp-surgeries-2026-09

Donnington Medical Practice review

Assessed in GP surgeries in Telford

Unknown

The Health Centre, Wrekin Drive, Donnington, Telford, Shropshire, TF2 8EA · Service area: Telford

Donnington Medical Practice in short

Donnington Medical Practice is a GP practice at the health centre on Wrekin Drive in Donnington, running an online triage system for medical and admin requests. The CQC rates the practice Good overall. For Donnington patients, the practice covers the everyday tasks on one website, though it sits outside our top ten.

Patients give Donnington Medical Practice a low score, at 2.2 from 171 Google reviews, our headline figure for this review. Google is the only public rating source in our current record, and a base near a hundred and seventy responses is hard to dismiss. This review reads that score as the reason the practice misses the table.

Our judgement is that Donnington Medical Practice suits Donnington patients who want online triage and a single website for appointments, prescriptions and registration. What counts against it is the low patient score and no published private fee detail. A rising patient score is the route back into the table.

Donnington Medical Practice reviews and ratings on other sites

Every public rating we hold for Donnington Medical Practice, with the source, scale, count and the date we read it. These are customers' ratings, not ours.
SourceRatingReviewsRead on
Google2.2 out of 5171

Our verdict

Our verdict: Donnington suits patients in Donnington who want online triage and a website that covers the everyday tasks in one place [1]. The Good CQC rating stands out on the register [2]. The 2.2 Google rating from 171 reviews counts against it, and insurance and pricing detail is unpublished [3].

Score summary

Scored on the home trades rubric v2.0. Insufficient evidence takes the neutral value and is not shown as a low mark.

Composite score
53.5 / 100

Customer evidence C1 · weight 30%

25 out of 100

Google 2.2 out of 5 from 171 reviews [3].

Qualifications and accreditations C2 · weight 25%

90 out of 100

CQC registration with a Good rating is listed on the register [2].

First-hand responsiveness C3 · weight 15%

Insufficient evidence

Insufficient evidence

Trading history C4 · weight 10%

Insufficient evidence

Insufficient evidence

Insurance and safeguards C5 · weight 10%

Insufficient evidence

Insufficient evidence

Pricing transparency C6 · weight 5%

40 out of 100

The website publishes no prices, rates, fee scale or VAT position [1].

Website and service information C7 · weight 5%

80 out of 100

The website covers appointments, prescriptions, new patients, sick notes, test results and online services with phone and online triage routes [1].

Industry qualifications

Sourced from the issuing registers, the business's own website and platforms such as Checkatrade and Which? Trusted Traders, on the date shown.

Strengths

  • The CQC rates the practice Good overall on the register entry seen 4 September 2026 [2].

  • The website runs an online triage system for medical and admin requests alongside appointments, prescriptions and new-patient registration [1].

  • The Google listing carries 171 reviews, giving a wide base of patient responses, seen 4 September 2026 [3].

Limitations

  • The Google rating sits at 2.2 out of 5, which is low on the scale [3].

  • The website publishes no insurance details and no prices, fee scale or VAT position [1].

Response from the business

This business has not sent a response yet. Any response they send will appear here.

Verified customer reviews

Reviews from customers who showed us their invoice.

No verified reviews yet for this business.

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Questions about Donnington Medical Practice

Is Donnington Medical Practice any good?

With caveats: researched to the same standard but outside the top ten, with a Good CQC rating held back by 2.2 on Google from 171 reviews [2] [3]. It suits Donnington patients who want online triage on one website. Read the reviews in full, then check the catchment and register.

Is Donnington Medical Practice CQC registered?

CQC registration with a Good overall rating is listed on the register [2]. That is the marker to look for, and you can read the latest inspection report by searching the practice name on the CQC site. Repeat the check if you move practices.

What does Donnington Medical Practice charge?

The website publishes no prices, fee scale or VAT position [1]. NHS appointments and registration cost nothing, and prescriptions carry the national per-item charge. Anything private, from sick notes to medical reports, is charged at the practice's own rate. Ask for the fee list in writing before you request private work.

Where does Donnington Medical Practice work?

From Wrekin Drive in Donnington, Telford, serving patients inside its published catchment [1]. Surgeries register by area rather than taking the whole town, so confirm your street sits inside the boundary on the practice website. Send your postcode with any enquiry to confirm you are covered.

How is Donnington Medical Practice ranked?

It sits outside the top ten among the twelve Telford practices assessed in our September round, held back by its patient score despite a Good CQC rating. Ratings move between rounds, so re-check the table when the next one lands.

Others assessed for this trade

  1. Shawbirch Medical Centre62.1 / 100Ranked 1. Best for highest patient rating and checkable company record.
  2. Wellington Road Surgery57.7 / 100Ranked 2. Best for Newport patients wanting a small town practice.
  3. Court Street Medical Practice55.9 / 100Ranked 3. Best for Madeley patients wanting a small high-street practice.
  4. Stirchley Medical Practice54.4 / 100Ranked 4. Best for Stirchley patients wanting total-triage online contact.

Sources

  1. Donnington Medical Practice website — services, contact and registration Retrieved 4 September 2026.
  2. CQC register — Donnington Medical Practice, Telford Retrieved 4 September 2026.
  3. Google Maps listing — Donnington Medical Practice Retrieved 4 September 2026.

Is this your business?

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