Telford RankedIndependent rankings of local services in Telford
Assessment · gp surgeries round gp-surgeries-2026-09

Charlton Medical Centre review

Ranked 8 of 10 in GP surgeries in Telford

Best for: Oakengates patients wanting a town-centre practice

Unknown

1 Lion Street, Oakengates, Telford, Shropshire, TF2 6AQ · Service area: Telford

Charlton Medical Centre in short

Charlton Medical Centre is a GP practice on Lion Street in Oakengates, with a full-service website covering appointments, prescriptions, registration, opening hours and a broad clinic list. The CQC rates the practice Good overall and in each inspection area. For Oakengates patients, the centre is a town-centre list with the everyday tasks well covered online.

The record shows a full-service website: appointments, prescriptions, new-patient registration, opening hours, staff pages and a broad clinic list, with phone and online forms for contact [1]. The centre sits on Lion Street in Oakengates and registers patients inside its published catchment [1]. For patients who judge a practice by what it publishes, the breadth of the clinic list and the staff pages stand out [1].

Patients give Charlton Medical Centre a low score, at 2.9 from 290 Google reviews, our headline figure for this review. Google is the only public rating source in our current record, and at nearly three hundred responses this is the deepest review base in the round. This review reads that combination, low score plus deep base, as the key caution on the page.

Our judgement is that Charlton Medical Centre suits Oakengates patients who want a town-centre practice with strong published information and Good CQC ratings throughout. What counts against it is the low patient score from that deep review base, alongside no published private fee detail.

Charlton Medical Centre reviews and ratings on other sites

Every public rating we hold for Charlton Medical Centre, with the source, scale, count and the date we read it. These are customers' ratings, not ours.
SourceRatingReviewsRead on
Google2.9 out of 5290

Our verdict

Our verdict: Charlton suits Oakengates patients who want a town-centre practice with a full-service website and a Good CQC rating behind it [1] [2]. The breadth of clinics and the online contact routes stand out. The low Google rating from a large review base counts against it, and the gaps sit in unpublished insurance and pricing detail [3].

Score summary

Scored on the home trades rubric v2.0. Insufficient evidence takes the neutral value and is not shown as a low mark.

Composite score
53.8 / 100

Customer evidence C1 · weight 30%

25

Google 2.9 out of 5 from 290 reviews [3].

Qualifications and accreditations C2 · weight 25%

90

CQC registration with a Good rating is listed on the register [2].

First-hand responsiveness C3 · weight 15%

Insufficient evidence

Insufficient evidence

Trading history C4 · weight 10%

Insufficient evidence

Insufficient evidence

Insurance and safeguards C5 · weight 10%

Insufficient evidence

Insufficient evidence

Pricing transparency C6 · weight 5%

40

The website publishes no prices, rates, fee scale or VAT position [1].

Website and service information C7 · weight 5%

85

The website sets out appointments, prescriptions, registration, opening hours, staff and a broad clinic list with phone and online contact routes [1].

Industry qualifications

Sourced from the issuing registers, the business's own website and platforms such as Checkatrade and Which? Trusted Traders, on the date shown.

Strengths

  • The CQC rates the practice Good overall, with Good in each of the five inspection areas, on the register entry seen 4 September 2026 [2].

  • The website sets out appointments, prescriptions, new-patient registration, opening hours and a broad clinic list, with phone and online forms for contact [1].

  • The Google listing carries 290 reviews, giving a wide base of patient responses, seen 4 September 2026 [3].

Limitations

  • The Google rating sits at 2.9 out of 5, which is low on the scale [3].

  • The website publishes no insurance details and no prices, fee scale or VAT position [1].

Response from the business

This business has not sent a response yet. Any response they send will appear here.

Verified customer reviews

Reviews from customers who showed us their invoice.

No verified reviews yet for this business.

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Questions about Charlton Medical Centre

Is Charlton Medical Centre any good?

With caveats: eighth in our Telford GP table with Good CQC ratings in every inspection area, held back by 2.9 on Google from 290 reviews [2] [3]. It suits Oakengates patients who want a town-centre practice with a full-service website. Read the reviews in full, then check the catchment. The review summary above sets the dated evidence beside our judgement.

Is Charlton Medical Centre CQC registered?

CQC registration with a Good overall rating is listed on the register, with Good in each inspection area [2]. That is the marker to look for, and you can read the latest inspection report by searching the practice name on the CQC site. Repeat the check if you move practices. The entry also names who runs the service, so open it and read the latest report before you apply [2].

What does Charlton Medical Centre charge?

The website publishes no prices, fee scale or VAT position [1]. NHS appointments and registration cost nothing, and prescriptions carry the national per-item charge. Anything private, from sick notes to medical reports, is charged at the practice's own rate. Ask for the fee list in writing before you request private work.

Where does Charlton Medical Centre work?

From Lion Street in Oakengates, Telford, serving patients inside its published catchment [1]. Surgeries register by area rather than taking the whole town, so confirm your street sits inside the boundary on the practice website. Send your postcode with any enquiry to confirm you are covered. If your street falls outside the line, ask the practice directly whether it accepts out-of-area registrations.

How is Charlton Medical Centre ranked?

It ranks eighth of the ten Telford GP surgeries in our September round, the town-centre pick for Oakengates. The Oakengates Teldoc site sits just above and Dawley Medical Practices just below. Read the full review above, then check the catchment and register. Patient scores move between rounds, so treat the gaps above and below as current rather than fixed.

How do I register with Charlton Medical Centre?

Start on the practice website, which sets out new-patient registration beside the clinic list [1], or ask at reception on Lion Street. Have your postcode ready so the team can confirm your street sits inside the published catchment [1]. The registration pages sit beside opening hours and contact forms, so read both before you apply [1].

How does Charlton Medical Centre compare with the other Telford practices in this round?

Formally it stands tall in the lower half, with Good in every inspection area and the deepest review base in the round [2] [3]. What holds it eighth is the low patient score that base returns. Against the Oakengates Teldoc site it trades group cover for a town-centre list with broader published clinics [1].

Others assessed for this trade

  1. Shawbirch Medical Centre62.1 / 100Ranked 1. Best for highest patient rating and checkable company record.
  2. Wellington Road Surgery57.7 / 100Ranked 2. Best for Newport patients wanting a small town practice.
  3. Court Street Medical Practice55.9 / 100Ranked 3. Best for Madeley patients wanting a small high-street practice.
  4. Stirchley Medical Practice54.4 / 100Ranked 4. Best for Stirchley patients wanting total-triage online contact.

Sources

  1. Charlton Medical Centre website — services, contact and registration Retrieved 4 September 2026.
  2. CQC register — Charlton Medical Centre, Telford Retrieved 4 September 2026.
  3. Google Maps listing — Charlton Medical Centre Retrieved 4 September 2026.

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