Matheson & Brown review
Ranked 6 of 6 in Glaziers in Telford
Best for: family firm for windows and glazing repairs
Unknown
Telford · Service area: Telford, Shrewsbury, Wolverhampton
Matheson & Brown in short
Matheson & Brown is a Wellington family firm fitting windows, doors and conservatories and repairing double glazing across Telford, Shrewsbury and Wolverhampton. Our judgement is that its repair-where-appropriate policy suits owners who want a failed unit fixed rather than a new frame sold. The site dates the firm to the turn of the century and promises a free callout with a no-obligation quote.
Customers rate Matheson & Brown at nearly five stars on Google, though across only nine reviews, the smallest base in this round, and this review places it sixth with that limit noted. Every job is stated as covered by the firm's own written terms. What counts against it is paperwork: no insurance detail, scheme membership or prices are published, and no company record matches the name.
The record shows a Wellington family firm fitting windows, doors and conservatories and repairing double glazing, with Shrewsbury and Wolverhampton named alongside Telford. The site promises a free callout with a no-obligation quote and states its repair-where-appropriate policy. Our judgement is that the mend-rather-than-replace stance is the firm's real offer.
The customer evidence held for this round sits in a single listing with only a handful of reviews, so it says less than a deeper set would. No company record matches the name to set beside it, though every job is stated as covered by written terms. Our judgement is that the family-firm repair stance, rather than a deep public record, is what puts this firm sixth.
Our verdict
Our judgement: Matheson & Brown suits you if you want a long-trading family firm for window and door work with repairs kept where possible [1]. The free callout is promised on the site and every job is stated as guaranteed [1]. What counts against it is thin paperwork: no insurance details, no accreditations and no prices are published [1].
Score summary
Scored on the home trades rubric v2.0. Insufficient evidence takes the neutral value and is not shown as a low mark.
- Composite score
- 57.1 / 100
Qualifications and accreditations C2 · weight 25%
50 out of 100
Industry qualifications can't be sourced from the registers, the website or the platforms checked.
First-hand responsiveness C3 · weight 15%
Insufficient evidence
Insufficient evidence
Trading history C4 · weight 10%
Insufficient evidence
Insufficient evidence
Insurance and safeguards C5 · weight 10%
Insufficient evidence
Insufficient evidence
Pricing transparency C6 · weight 5%
65 out of 100
The site promises a free callout and a no-obligation quote but publishes no rates, fee scale or VAT position [1]. Partial transparency only.
Website and service information C7 · weight 5%
80 out of 100
The site sets out windows, doors, conservatories, verandas and glazing repairs with Shrewsbury, Telford and Wolverhampton named and quote, repair, call-back and home-visit routes [1].
Evidence
| Fact | Value | Source | Read |
|---|---|---|---|
| Years trading | Since 2000 | Source provider-website |
Industry qualifications
Can't be sourced. We looked at the issuing registers, the business's own website and platforms such as Checkatrade and Which? Trusted Traders and found no scheme membership or registration to record.
Strengths
Limitations
Response from the business
This business has not sent a response yet. Any response they send will appear here.
Verified customer reviews
Reviews from customers who showed us their invoice.
No verified reviews yet for this business.
Review this business
Tell other readers about work you paid for, and send a copy of the invoice so the editor can confirm the job took place.
Questions about Matheson & Brown
Is Matheson & Brown any good?
On the evidence, yes for family-firm window work with repairs kept where possible: sixth in our Telford table with nearly five stars on Google, though across only nine reviews. It suits owners who want a failed unit fixed rather than a new frame sold. Paperwork is thin, so read the reviews alongside the quote and ask for cover proof first.
Is Matheson & Brown FENSA registered?
No scheme membership could be sourced from the registers, the site or the platforms checked, and the site claims none. That covers FENSA, CERTASS and every other scheme. Ask for insurance detail instead, and get the answer plus the price in writing before work starts.
What does Matheson & Brown charge?
The site promises a free callout and a no-obligation quote but publishes no rates or VAT position. Your quote does the talking: describe the windows, the repair and the access, then ask for an itemised figure. Agree the price and the terms behind every job before work starts.
How is Matheson & Brown ranked?
It ranks sixth of the six assessed glaziers in our September round, the family-firm pick for windows and glazing repairs. Its review base is the smallest in the round, so read it with extra care. Read the full review, then ask for the itemised figure.
Where does Matheson & Brown work?
The Wellington base serves Telford, with Shrewsbury and Wolverhampton also named in the stated area. That suits town residents and anyone just over the boundary who wants a family firm. Say where the windows sit when you ring, and ask about parking and access for the free callout visit, so the first trip counts.
How do I get a quote from Matheson & Brown?
The site promises a free callout with a no-obligation quote, through its quote, repair, call-back and home-visit routes. Describe the windows, the repair and the access, then ask for the figure itemised across parts, labour and clear-up. Agree the price, the written terms behind the job and the aftercare route before work starts, and keep it all on paper.
What do customers say about Matheson & Brown?
Every customer score held for this round comes from the Google listing, which shows nearly five stars across only nine reviews. That is a warm headline on the smallest base in this round, so read it with extra care. Look past the headline to the written reviews, and set what they describe beside the itemised quote before you decide.
Others assessed for this trade
- A1 Glass & Glazing64.8 / 100Ranked 1. Best for emergency glazing, locks and boarding-up in one call.
- Ace Window and Door Fixer61.6 / 100Ranked 2. Best for misted units and lock repairs without new frames.
- Wholesale Glass & Glazing60.9 / 100Ranked 3. Best for emergency glazing and cut-to-size glass in Telford.
- Dudley's Glass (Telford) Ltd60.4 / 100Ranked 4. Best for made-to-measure glass and sealed units locally.
Sources
- Matheson & Brown homepage — windows, doors, repairs and free callout Retrieved 4 September 2026.
- Companies House search — no matching company for Matheson and Brown Retrieved 4 September 2026.
- Google Maps listing — Matheson & Brown, Wellington Retrieved 4 September 2026.
Is this your business?
Ask us to correct a fact, claim the listing, or send a response for publication alongside the assessment.