Assessment · glaziers round glaziers-2026-09

Matheson & Brown review

Ranked 6 of 6 in Glaziers in Telford

Best for: family firm for windows and glazing repairs

Unknown

Telford · Service area: Telford, Shrewsbury, Wolverhampton

Matheson & Brown in short

Matheson & Brown is a Wellington family firm fitting windows, doors and conservatories and repairing double glazing across Telford, Shrewsbury and Wolverhampton. Our judgement is that its repair-where-appropriate policy suits owners who want a failed unit fixed rather than a new frame sold. The site dates the firm to the turn of the century and promises a free callout with a no-obligation quote.

Customers rate Matheson & Brown at nearly five stars on Google, though across only nine reviews, the smallest base in this round, and this review places it sixth with that limit noted. Every job is stated as covered by the firm's own written terms. What counts against it is paperwork: no insurance detail, scheme membership or prices are published, and no company record matches the name.

Matheson & Brown reviews and ratings on other sites

Every public rating we hold for Matheson & Brown, with the source, scale, count and the date we read it. These are customers' ratings, not ours.
Source	Rating	Reviews	Read on
Google	4.7 out of 5	9	4 September 2026

Our verdict

Our judgement: Matheson & Brown suits you if you want a long-trading family firm for window and door work with repairs kept where possible ^[1]. The free callout is promised on the site and every job is stated as guaranteed ^[1]. What counts against it is thin paperwork: no insurance details, no accreditations and no prices are published ^[1].

Score summary

Scored on the home trades rubric v2.0. Insufficient evidence takes the neutral value and is not shown as a low mark.

Composite score: 57.1 / 100

Customer evidence C1 · weight 30%

66 out of 100

Google 4.7 out of 5 from 9 reviews ^[3].

Qualifications and accreditations C2 · weight 25%

50 out of 100

Industry qualifications can't be sourced from the registers, the website or the platforms checked.

First-hand responsiveness C3 · weight 15%

Insufficient evidence

Trading history C4 · weight 10%

Insufficient evidence

Insurance and safeguards C5 · weight 10%

Insufficient evidence

Pricing transparency C6 · weight 5%

65 out of 100

The site promises a free callout and a no-obligation quote but publishes no rates, fee scale or VAT position ^[1]. Partial transparency only.

Website and service information C7 · weight 5%

80 out of 100

The site sets out windows, doors, conservatories, verandas and glazing repairs with Shrewsbury, Telford and Wolverhampton named and quote, repair, call-back and home-visit routes ^[1].

Evidence

Every fact held for this provider, with its source and check date.
Fact	Value	Source	Read
Years trading	Since 2000	Source provider-website	4 September 2026

Industry qualifications

Can't be sourced. We looked at the issuing registers, the business's own website and platforms such as Checkatrade and Which? Trusted Traders and found no scheme membership or registration to record.

Strengths

The stated repair-where-appropriate policy fits owners who want a failed unit fixed rather than a new frame sold ^[1].
A free callout and no-obligation quote are promised, with every job stated as guaranteed ^[1].
The family firm dates itself to 2000, over 25 years in the area ^[1].

Limitations

No insurance details and no accreditations are published; the guarantee is stated without terms ^[1].
No rates or VAT position appear, so pricing comes through the free quote ^[1].
The Google base is small at 9 reviews, seen 4 September 2026 ^[3].

Response from the business

This business has not sent a response yet. Any response they send will appear here.

Verified customer reviews

Reviews from customers who showed us their invoice.

No verified reviews yet for this business.

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Questions about Matheson & Brown

Is Matheson & Brown any good?

On the evidence, yes for family-firm window work with repairs kept where possible: sixth in our Telford table with nearly five stars on Google, though across only nine reviews. It suits owners who want a failed unit fixed rather than a new frame sold. Paperwork is thin, so read the reviews alongside the quote and ask for cover proof first.

Is Matheson & Brown FENSA registered?

No scheme membership could be sourced from the registers, the site or the platforms checked, and the site claims none. That covers FENSA, CERTASS and every other scheme. Ask for insurance detail instead, and get the answer plus the price in writing before work starts.

What does Matheson & Brown charge?

The site promises a free callout and a no-obligation quote but publishes no rates or VAT position. Your quote does the talking: describe the windows, the repair and the access, then ask for an itemised figure. Agree the price and the terms behind every job before work starts.

How is Matheson & Brown ranked?

It ranks sixth of the six assessed glaziers in our September round, the family-firm pick for windows and glazing repairs. Its review base is the smallest in the round, so read it with extra care. Read the full review, then ask for the itemised figure.

Others assessed for this trade

A1 Glass & Glazing64.8 / 100Ranked 1. Best for emergency glazing, locks and boarding-up in one call.
Ace Window and Door Fixer61.6 / 100Ranked 2. Best for misted units and lock repairs without new frames.
Wholesale Glass & Glazing60.9 / 100Ranked 3. Best for emergency glazing and cut-to-size glass in Telford.
Dudley's Glass (Telford) Ltd60.4 / 100Ranked 4. Best for made-to-measure glass and sealed units locally.

Sources

Matheson & Brown homepage — windows, doors, repairs and free callout Retrieved 4 September 2026.
Companies House search — no matching company for Matheson and Brown Retrieved 4 September 2026.
Google Maps listing — Matheson & Brown, Wellington Retrieved 4 September 2026.

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