EAC Telford - Halesfield review
Ranked 1 of 10 in Garages in Telford
Best overall garage in Telford: online booking and monthly plans that spread servicing costs
Active
Trading as EAC TELFORD LIMITED · Unit A, Halesfield 13, Telford, Shropshire, TF7 4PL · Service area: Shrewsbury, Telford, Wolverhampton
EAC Telford - Halesfield in short
EAC Telford is a two-branch servicing and repair business at Halesfield and Hortonwood, built around online booking by registration, branch and time slot with monthly service plans that spread the cost. Technician approval from the Institute of the Motor Industry is stated on the company site, and a live limited company active for over a decade sits behind the name. Our view: the round's most complete booking operation, and our best overall pick for drivers who want servicing arranged online.
Customer reviews are the deepest in the round, with 4.8 across hundreds of Google ratings, the only review source we hold, and the branch pages carry full contact detail and hours for both sites. What counts against it: no labour rates, insurance details or complaints route are published, so what you pay EAC Telford for an hour's labour stays unknown until a quote arrives.
The record shows servicing and repairs from two branches, Halesfield and Hortonwood, each with its own phone, email and opening hours, and the stated patch runs from Telford out to Shrewsbury and Wolverhampton. Online booking by registration sits at the centre of the operation, with monthly service plans and interest-free payment options around it.
The customer evidence is the deepest in the round on volume, with a headline rating of 4.8 on Google as the only source held. That depth speaks to consistency rather than perfection, and with labour rates and the complaints route unpublished, the itemised quote still does the deciding.
Our verdict
Our judgement: this garage suits you if you want to book online and spread the cost of servicing across the year. We rate the branch-level contact detail a strength because you know exactly where your car is going [1]. The Institute of the Motor Industry approval is stated without detail of what it covers.
Score summary
Scored on the home trades rubric v2.0. Insufficient evidence takes the neutral value and is not shown as a low mark.
- Composite score
- 70.9 / 100
Qualifications and accreditations C2 · weight 25%
90 out of 100
Institute of the Motor Industry membership is listed on the business's own website [1]. DVSA authorised MOT test station registration is on the issuing register.
First-hand responsiveness C3 · weight 15%
Insufficient evidence
Insufficient evidence
Insurance and safeguards C5 · weight 10%
Insufficient evidence
Insufficient evidence
Pricing transparency C6 · weight 5%
65 out of 100
Service plans from £12 a month and interest-free payment plans are stated, but no labour rates or job prices appear [1].
Website and service information C7 · weight 5%
85 out of 100
Site covers MOT, servicing, tyres, vans and motorhomes with online booking, both branches' contact detail and hours [1].
Evidence
| Fact | Value | Source | Read |
|---|---|---|---|
| Years trading | 12 | Source companies-house |
Industry qualifications
Sourced from the issuing registers, the business's own website and platforms such as Checkatrade and Which? Trusted Traders, on the date shown.
Strengths
Online booking takes your registration, branch, service and time slot, and the site publishes service plans from £12 a month with interest-free payment options [1].
Coverage is concrete: branches at Halesfield 13 and Hortonwood 8, each with phone, email and opening hours, serving Telford, Shrewsbury and Wolverhampton [1].
The company record matches trading name and address, active since 2013, and customer volume is high at 740 Google reviews at 4.8 [2][3].
Limitations
The site states its technicians are approved by the Institute of the Motor Industry [1].
No labour rates, insurance details or complaints route are published, each scored as insufficient evidence rather than as a failing.
Response from the business
This business has not sent a response yet. Any response they send will appear here.
Verified customer reviews
Reviews from customers who showed us their invoice.
No verified reviews yet for this business.
Review this business
Tell other readers about work you paid for, and send a copy of the invoice so the editor can confirm the job took place.
Questions about EAC Telford - Halesfield
Is EAC Telford any good?
On the evidence, yes for drivers who want servicing handled online: it tops our Telford garages table, offers booking by registration with monthly plans, and holds the round's deepest review base. Technician approval is stated rather than detailed and labour rates are unpublished. Ask for the labour rate with your booking and compare the plan against a second quote.
Is EAC Telford a member of a trade scheme?
Institute of the Motor Industry approval is stated on the company's own website, and its MOT bay is recorded as DVSA-authorised [1]. No scheme number is printed on the site, so ask for the membership detail alongside your quote. Get both the scheme evidence and the quote in writing before work starts.
What does EAC Telford charge?
Monthly service plans from twelve pounds and interest-free payment options are published, but no labour rates or job prices appear [1]. The plan is therefore the only figure you can compare. Ask for an itemised quote for your car and mileage before you commit.
Where does EAC Telford work?
From two branches, Halesfield and Hortonwood, each with its own phone, email and hours, serving Telford, Shrewsbury and Wolverhampton [1]. Branch-level detail means you know exactly where the car goes. Send your registration through the online booking route to confirm a slot.
How is EAC Telford ranked?
Ranked first of the ten garages in our September round and our best overall pick for online booking with monthly plans. We looked first at what customers say, then proof of competence and openness about history, cover and pricing. Read the full review, then ask for the itemised quote.
How do I get a quote from EAC Telford?
Book online with the registration, branch, service and time slot, which is the route the whole operation is built around. Monthly plans from twelve pounds and interest-free options are published, but labour rates and job prices are not, so the plan page is only the starting figure. Send the registration and mileage through the booking route and hold the written reply against a second garage.
How does EAC Telford compare with the other garages in this round?
It sits first of the ten, our best overall pick, and no rival matches the combination of online booking, monthly plans and two branches with full contact detail. The trade-off is transparency on rates: several rivals publish fixed lists while EAC Telford prices by quote. Compare the plan or quote against one priced rival on the same work.
Others assessed for this trade
- Hardy Tyres - Team Protyre66.5 / 100Ranked 2. Best for same-day tyres and MOT on Stafford Park.
- Court Autos65.7 / 100Ranked 3. Best for repairs servicing and recovery under one roof.
- Van Beek Motor Factors63.5 / 100Ranked 4. Best for parts counter plus workshop in Donnington.
- Priorslee Motor Services62.1 / 100Ranked 5. Best for tyres and MOT with free tracking check.
Sources
- EAC Telford website Retrieved 3 September 2026.
- Google Maps listing: EAC Telford Halesfield Retrieved 3 September 2026.
- Companies House: EAC TELFORD LIMITED 08689433 Retrieved 3 September 2026.
Is this your business?
Ask us to correct a fact, claim the listing, or send a response for publication alongside the assessment.