Heys First Aid review
Ranked 2 of 10 in First aid training in Telford
Best for: workplace first aid with long trading record
Active
Trading as Heys First Aid Limited · Telford · Service area: Telford, Shropshire
Heys First Aid in short
Heys First Aid is a Donnington-based trainer offering first aid and health and safety courses to individuals and companies, with training delivered across the country from its Telford base. A company record stretching back well over a decade sits behind the name, and courses carry joint certification with a trainer association membership behind them. If you want an established local firm for workplace cover, Heys First Aid is built for exactly that.
The offer covers first aid and health and safety courses for individuals and companies, with event support listed alongside the teaching. Delivery runs across the country from the Donnington base, so Telford employers book a local firm with national reach. Companies wanting one supplier for workforce training and event cover are squarely in its territory.
The held customer evidence is the deepest in the round: dozens of Google ratings, every one five-star, which speaks to consistency as well as satisfaction. No second platform sits alongside Google, so the picture is broad but single-sourced. Even allowing for that, the depth of happy learners is the firm's strongest card.
Heys First Aid holds the deepest review set in this round, five stars on Google. The gaps are published prices and insurance details, which do not appear anywhere on the site. Our verdict: the employer's choice for proven workplace training at scale.
Our verdict
Our judgement: Heys suits a Telford employer that wants first aid and health and safety training from a firm with a company record going back to 2010 and a large review set [2] [3]. Joint certification and a trainer association membership sit behind the courses [1]. The gaps are published prices and insurance details, which do not appear on the site [1].
Score summary
Scored on the home trades rubric v2.0. Insufficient evidence takes the neutral value and is not shown as a low mark.
- Composite score
- 66.9 / 100
Qualifications and accreditations C2 · weight 25%
75 out of 100
Association of First Aid and Health and Safety Trainers membership and joint certification with Aid Training and Operations are listed on the business website [1].
First-hand responsiveness C3 · weight 15%
Insufficient evidence
Insufficient evidence
Insurance and safeguards C5 · weight 10%
Insufficient evidence
Insufficient evidence
Pricing transparency C6 · weight 5%
40 out of 100
No prices, rates, call-out fee or VAT position are published on the website [1].
Website and service information C7 · weight 5%
80 out of 100
The site sets out first aid and health and safety courses, a Telford base with UK-wide delivery, event support and contact routes [1].
Evidence
| Fact | Value | Source | Read |
|---|---|---|---|
| Limited company since | 2010 | Source companies-house |
Industry qualifications
Sourced from the issuing registers, the business's own website and platforms such as Checkatrade and Which? Trusted Traders, on the date shown.
Strengths
You get 5.0 from 56 Google reviews, seen 4 September 2026 [3].
The company record runs to 11 May 2010, with the registered office at the Donnington address on the listing [2].
Courses carry joint certification from Aid Training and Operations, and the firm belongs to the Association of First Aid and Health and Safety Trainers [1].
Limitations
No insurance details and no prices, call-out fee or VAT position are published on the site [1].
Response from the business
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Verified customer reviews
Reviews from customers who showed us their invoice.
No verified reviews yet for this business.
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Questions about Heys First Aid
Is Heys First Aid any good?
On the evidence, yes for employers: it ranks second in our Telford table, holds the round's deepest five-star Google review set, and has traded as a limited company for well over a decade. Courses carry joint certification with a trainer association membership. Read the full review, then ask for a written quote.
Is Heys First Aid registered with a trade scheme?
It belongs to the Association of First Aid and Health and Safety Trainers, and courses carry joint certification from Aid Training and Operations, both stated on its site [1]. No membership numbers are printed, so ask for the details behind your course. Get the certification wording in writing before booking.
How much does Heys First Aid charge?
It publishes no prices, call-out fee or VAT position anywhere on the site [1]. That means your quote does the talking: send your course level, headcount and venue. Ask for an itemised fixed quote and confirm the total before agreeing anything. Ask for the joint certification wording with the quote.
Where does Heys First Aid work?
The firm is based at Coronation Drive in Donnington, Telford, and delivers training to individuals and companies across the country from that base [1]. Event support is also listed among its services. Send your postcode and dates to confirm availability for your venue. Say how many staff need certificates at enquiry.
How is Heys First Aid ranked?
It ranks second of the ten trainers in our September round, scoring strongly on customer evidence, qualifications and trading history. It trails the leader on the overall score while carrying more reviews. Read the full review, then compare quotes on the same course level. Its edge is the review depth behind the score.
How do I get a quote from Heys First Aid?
No prices sit on the site, so the quote comes through direct contact on the course level, headcount and venue you need. The firm teaches individuals and companies from its Donnington base with nationwide delivery, so state whether you want an open seat or workplace sessions. Get the course level, headcount, venue and total fee fixed in writing before agreeing anything.
What do customers say about Heys First Aid?
Customers rate it five stars on Google across the round's deepest review set, with dozens of ratings behind the headline. That breadth says more than a handful of early reviews could, though Google is the only held source. Read a spread of the listed reviews, not just the average, before booking.
How does Heys First Aid compare with the others in the round?
It sits second, just behind the Telford centre that tops the table, trading a longer company record and far deeper reviews against fewer awarding-body names. Below it, the Jackfield consultancy answers construction needs while the smaller trainers win on specialism. Pick Heys when proven workplace training at scale matters more than published prices.
Others assessed for this trade
- Positive Safety Training68.2 / 100Ranked 1. Best for regulated qualifications from a Telford training centre.
- Wenlock Health & Safety64.4 / 100Ranked 3. Best for construction-linked first aid and safety support.
- GMS Training63.2 / 100Ranked 4. Best for small firms wanting on-site workplace first aid.
- Madeleys First Aid Plus62.6 / 100Ranked 5. Best for first aid with a nursing background behind it.
Sources
- Heys First Aid homepage — services, area and memberships Retrieved 4 September 2026.
- Companies House — HEYS FIRST AID LIMITED overview (07248973) Retrieved 4 September 2026.
- Google Maps listing — Heys First Aid Ltd, Telford Retrieved 4 September 2026.
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