Assessment · emergency vets round emergency-vets-2026-09

Vets Now Telford review

Ranked 9 of 9 in Emergency vets in Telford

Best for: overnight and weekend pet emergencies in Hadley

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Trading as VETS NOW LIMITED · Unit 9, Hadley Centre, Hadley, Telford, Shropshire, TF1 5GQ · Service area: Telford

Vets Now Telford in short

Vets Now Telford is a dedicated out-of-hours clinic inside Gladstone Vets at the Hadley Centre, and this review finds that single-purpose setup its whole point. It takes nights, weekends and bank holidays for dogs, cats and small animals, with triage on arrival and case notes passed back to your daytime vet. Parking and disabled access sit on the same page.

Customer reviews are more mixed than for the daytime practices, with 4.1 on Google from 228 reviews, the only review source on record. The RCVS register lists the clinic as a Small Animal Emergency Service Clinic, exactly matching what it does. Against it, the site publishes no overnight consultation fee, which this review counts as its main weakness when owners compare at midnight.

Vets Now Telford reviews and ratings on other sites

Every public rating we hold for Vets Now Telford, with the source, scale, count and the date we read it. These are customers' ratings, not ours.
SourceRatingReviewsRead on
Google4.1 out of 5228

Our verdict

Our judgement: Vets Now Telford suits you when your pet needs urgent care at night or at the weekend and your daytime practice is shut [1]. Its RCVS emergency accreditation and 2005 opening date mark it out as a dedicated service [3] [1]. Against it: no overnight fee is published, and the Google score is 4.1 out of 5 from 228 reviews [1] [4].

Score summary

Scored on the home trades rubric v2.0. Insufficient evidence takes the neutral value and is not shown as a low mark.

Composite score
65.9 / 100

Customer evidence C1 · weight 30%

52 out of 100

Google 4.1 out of 5 from 228 reviews [4].

Qualifications and accreditations C2 · weight 25%

90 out of 100

RCVS Practice Standards Scheme, Small Animal Emergency Service Clinic, on the RCVS register and stated on the clinic site [3] [1].

First-hand responsiveness C3 · weight 15%

Insufficient evidence

Insufficient evidence

Trading history C4 · weight 10%

80 out of 100

On the Companies House record since 2008 [2] [1].

Insurance and safeguards C5 · weight 10%

Insufficient evidence

Insufficient evidence

Pricing transparency C6 · weight 5%

60 out of 100

The site prices video consults at £28 but publishes no out-of-hours consultation fee [1]. Partial transparency only.

Website and service information C7 · weight 5%

85 out of 100

The site sets out emergency services, night and weekend hours, phone contact, directions, parking and facilities [1].

Evidence

Every fact held for this provider, with its source and check date.
FactValueSourceRead
Limited company since2008Source companies-house
Trading sinceOpened in 2005Source provider-website

Industry qualifications

Sourced from the issuing registers, the business's own website and platforms such as Checkatrade and Which? Trusted Traders, on the date shown.

Strengths

  • You get a dedicated emergency clinic through the night, at weekends and on bank holidays, with triage and case notes passed back to your daytime vet [1].

  • The RCVS register lists it as a Small Animal Emergency Service Clinic, and the site repeats the accreditation with its facilities spelled out [3] [1].

  • The Hadley page helps you find it fast, with directions from the A5 and M54, parking and disabled access on one page seen 4 September 2026 [1].

Limitations

  • The site publishes a £28 video consult fee but no out-of-hours consultation fee, so the likely bill is not visible before you call [1].

  • No business insurance cover is stated on the pages checked, and the clinic is listed on 01952 324381 with the overnight line on 01952 253963 [5] [1].

Response from the business

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Verified customer reviews

Reviews from customers who showed us their invoice.

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Questions about Vets Now Telford

Is Vets Now Telford any good?

On the evidence, yes when your pet needs urgent care at night or at the weekend and your daytime practice is shut: it is the only dedicated emergency clinic in our September round [1]. Its Google score is lower than the daytime practices, so read the reviews with that night-time caseload in mind. Phone first so the team expects you.

Is Vets Now Telford RCVS registered?

Yes. The RCVS register lists it as a Small Animal Emergency Service Clinic, and the clinic site repeats the accreditation with its facilities spelled out [3] [1]. That is the entry to check against the Hadley Centre address. Confirm the listing yourself on Find a Vet before you ever need the night door.

What does Vets Now Telford charge?

The site publishes a £28 video consult fee but no out-of-hours consultation fee, so the likely bill is not visible before you call [1]. Night fees run well above daytime ones across this round. Phone for triage first and ask for the fee position before you set out.

Where does Vets Now Telford work?

The clinic sits inside Gladstone Vets at the Hadley Centre, covering nights, weekends and bank holidays for dogs, cats and small animals, with directions from the A5 and M54 on its page [1]. Triage notes pass back to your daytime vet afterwards. Keep the overnight number with your pet carrier.

How is Vets Now Telford ranked?

It ranks ninth of the nine emergency vets in our September round, the pick for overnight and weekend pet emergencies in Hadley. Customer evidence counts most toward the score, which is why thin pricing and a lower review score hold it back. Read the full review, then phone for triage first.

Others assessed for this trade

  1. Medivet Oakengates75.3 / 100Ranked 1. Best for published fees with named Shrewsbury night cover.
  2. Gladstone Vets74.2 / 100Ranked 2. Best for Hadley daytime care with Vets Now overnight.
  3. Medivet Lawley70.1 / 100Ranked 3. Best for daytime care with published prices and Shrewsbury overnight cover.
  4. Telford Vets for Pets70.1 / 100Ranked 4. Best for Saturday appointments with published prices near Wellington.

Sources

  1. Vets Now Telford clinic page — hours, services, accreditation and contact Retrieved 4 September 2026.
  2. Companies House — VETS NOW LIMITED overview (SC339531) Retrieved 4 September 2026.
  3. RCVS register — Vets Now Telford Retrieved 4 September 2026.
  4. Google Maps listing — Vets Now Telford Retrieved 4 September 2026.
  5. Gladstone Vets emergencies page — host practice, clinic number and overnight line Retrieved 4 September 2026.

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