Taylor & Marshall review
Ranked 6 of 9 in Emergency vets in Telford
Best for: long-standing Shifnal practice with 24-hour emergency line
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Trading as CONNAUGHT HOUSE VETERINARY GROUP LIMITED · 45 High Street, Shifnal, Shropshire, TF11 8BL · Service area: Shifnal
Taylor & Marshall in short
Taylor & Marshall is the long-standing Shifnal practice, now booking through Connaught House Vets at the same High Street address, and this review values that continuity. The page traces the business back decades, emergency cover runs through a round-the-clock line, and a recent guide price list puts common fees on the record. Consulting times and parking sit on the same page.
Customers rate Taylor & Marshall well, with 4.6 on Google from 175 reviews, the only review source on record. Small Animal General Practice accreditation sits on the register entry, matched on the practice page. Against it, the old web address now serves unrelated content and no practice liability cover is published, which this review counts as gaps in paperwork rather than care.
The record shows a Shifnal surgery at the same High Street address it has held for decades, now booking through Connaught House Vets with consulting times and parking set out on the Shifnal page. Emergency cover runs through a round-the-clock line, with the group's own vets seeing cases into the evening before handover. A recent guide price list puts common fees on the record with VAT carried and estimates promised.
Customer evidence rests on Google reviews alone, with scores in the low hundreds behind a healthy headline figure. Our review values that continuity signal: a small-town practice keeping its score through a rebrand suggests the vets behind the new name kept the old standards. The thinner file of reviews beside bigger Telford surgeries means each new review still moves the picture.
Our verdict
Our judgement: this practice suits you if you want a Shifnal surgery with decades of history and group backup behind it [1] [6]. The register accreditation and 24-hour line stand out for a small-town practice [2] [4]. Against it, the rebrand means you book through Connaught branding, and the Google score is 4.6 out of 5 from 175 reviews [7].
Score summary
Scored on the home trades rubric v2.0. Insufficient evidence takes the neutral value and is not shown as a low mark.
- Composite score
- 69.0 / 100
Qualifications and accreditations C2 · weight 25%
85 out of 100
First-hand responsiveness C3 · weight 15%
Insufficient evidence
Insufficient evidence
Insurance and safeguards C5 · weight 10%
Insufficient evidence
Insufficient evidence
Pricing transparency C6 · weight 5%
80 out of 100
Evidence
| Fact | Value | Source | Read |
|---|---|---|---|
| Limited company since | 2024 | Source companies-house | |
| Years trading | Trading since the mid-1980s | Source provider-website |
Industry qualifications
Sourced from the issuing registers, the business's own website and platforms such as Checkatrade and Which? Trusted Traders, on the date shown.
- RCVS Practice Standards SchemeSourcedchecked 4 September 2026. Reference Small Animal General Practice.
Strengths
You keep continuity: the same Shifnal address and phone now sit inside the Connaught group, with the Taylor & Marshall history set out on the page [1].
Emergency cover runs through a 24-hour line, with the group's own vets to late evening before handover to an external provider [4].
The January 2026 guide price list and written-estimate promise put common fees on the record [3].
Limitations
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Questions about Taylor & Marshall
Is Taylor & Marshall any good?
On the evidence, yes for Shifnal owners who value continuity: it ranks sixth of the nine emergency vets in our September round and holds 4.6 on Google from 175 reviews [7]. You now book through Connaught branding, so check the quote carries the Shifnal address. Read the full review, then ask for the written estimate.
Is Taylor & Marshall RCVS registered?
Yes. Small Animal General Practice accreditation sits on the register entry for the Shifnal practice, and the practice page records the same award [2] [1]. That is the entry to check against the High Street address. Confirm the listing yourself on Find a Vet before you register your pet. Match the High Street address before you register.
What does Taylor & Marshall charge?
A guide price list updated in January 2026 covers common services, with estimates promised before procedures and all fees carrying VAT under the group terms [3] [5]. That puts the figures on the record. Ask for the written estimate for your pet's exact treatment before agreeing to anything. The guide list dates from January of this year.
Where does Taylor & Marshall work?
The practice keeps the same Shifnal address and phone inside the Connaught group, with consulting times and parking set out on the Shifnal page [1]. Emergency cover runs through a round-the-clock line, with the group's own vets to late evening [4]. Send your postcode with your enquiry to confirm cover.
How is Taylor & Marshall ranked?
It ranks sixth of the nine emergency vets in our September round, the pick for a long-standing Shifnal practice with a round-the-clock emergency line. We looked first at customer evidence, then qualifications and openness about cover and pricing. Read the full review, then confirm the price position in writing.
How do I get a quote from Taylor & Marshall?
Phone the practice with your pet's species, age and symptoms and ask for a written estimate before agreeing to anything beyond examination. The January guide price list puts common fees on the record, so check the starting figure there first. Bring your insurance details and excess figure to the same call.
What do reviews say about Taylor & Marshall?
Google reviewers give the practice 4.6 from 175 reviews, the only review source on record. That is a healthy score from the smallest reviewer file in the ranked table, so each new review still moves the average more than at bigger surgeries. A score held through the move to Connaught branding suggests regulars stayed happy.
How does Taylor & Marshall compare with the others in the round?
It sits sixth of the nine, the small-town continuity pick. Against the group-backed surgeries around it, decades at one address beat branch networks for familiarity; against the fee-publishing middle above, a guide list shows less than full tables. Its unique wrinkle is the rebrand: no rival asks regulars to book under a new name.
Others assessed for this trade
- Medivet Oakengates75.3 / 100Ranked 1. Best for published fees with named Shrewsbury night cover.
- Gladstone Vets74.2 / 100Ranked 2. Best for Hadley daytime care with Vets Now overnight.
- Medivet Lawley70.1 / 100Ranked 3. Best for daytime care with published prices and Shrewsbury overnight cover.
- Telford Vets for Pets70.1 / 100Ranked 4. Best for Saturday appointments with published prices near Wellington.
Sources
- Connaught House Vets — Shifnal page (Taylor & Marshall history, services, hours) Retrieved 4 September 2026.
- RCVS Find-a-Vet — Connaught House Veterinary Group Ltd register entry Retrieved 4 September 2026.
- Connaught House Vets — guide price list (January 2026) Retrieved 4 September 2026.
- Connaught House Vets — emergencies page and 24-hour line Retrieved 4 September 2026.
- Connaught House Vets — terms of business (fees, VAT, estimates) Retrieved 4 September 2026.
- Companies House — CONNAUGHT HOUSE VETERINARY GROUP LIMITED overview (15613705) Retrieved 4 September 2026.
- Google Maps listing — Taylor & Marshall Retrieved 4 September 2026.
- Former practice domain taylorandmarshallvets.co.uk — now unrelated content Retrieved 4 September 2026.
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