Telford RankedIndependent rankings of local services in Telford
Assessment · emergency dentists round emergency-dentists-2026-09

Smile Works, Carlton Chambers review

Ranked 5 of 10 in Emergency dentists in Telford

Best for: urgent care at the Wellington practice

Active

Trading as The Smile Works Limited · Carlton Chambers, Queen Street, Wellington, Shropshire, TF1 1EW · Service area: Telford, Wellington, Malinslee

Smile Works, Carlton Chambers in short

Smile Works, Carlton Chambers is the Wellington arm of a two-practice Telford group promising quick treatment for dental emergencies. Smile Works, Carlton Chambers suits urgent care on Queen Street in Wellington, with the group's general, cosmetic and NHS dentistry range behind it. The group covers both Telford sites behind its urgent route. Our verdict is that its town-centre position is its main draw.

Patient reviews give the practice 4.9 on Google. The running company dates to 2009 and the CQC registers the Carlton Chambers practice. What counts against it is paperwork: no insurance wording and no treatment prices appear on the homepage, though a dental plan and finance are mentioned for ongoing care. Either site suits a first urgent visit close to home.

On services, the record shows the Wellington arm of a two-practice Telford group covering general, cosmetic and NHS dentistry, promising quick treatment for pain, injury and infections. The base sits at Carlton Chambers on Queen Street, serving Wellington, Telford and Malinslee, with the Malinslee sister practice covering the Telford side. Phone booking runs from the group homepage, with a dental plan and finance options mentioned for ongoing care.

The customer evidence reads strong on the single held source: 4.9 on Google across more than four hundred ratings. The CQC registers the Carlton Chambers practice, and the running company dates back to 2009. No second review platform sits in the held sources, so the headline rests on Google alone, though few Wellington pages show a base this wide.

Smile Works, Carlton Chambers reviews and ratings on other sites

Every public rating we hold for Smile Works, Carlton Chambers, with the source, scale, count and the date we read it. These are customers' ratings, not ours.
SourceRatingReviewsRead on
Google4.9 out of 5403

Our verdict

Our verdict: this suits you if you want urgent care in Wellington from a two-practice group covering general, cosmetic and NHS dentistry [1]. Reviews sit at 4.9 across 403 ratings and the company record runs to 2009 [4] [3]. The gaps are paperwork: no insurance wording and no treatment prices on the homepage [1].

Score summary

Scored on the home trades rubric v2.0. Insufficient evidence takes the neutral value and is not shown as a low mark.

Composite score
71.0 / 100

Customer evidence C1 · weight 30%

70

Google 4.9 out of 5 from 403 reviews [4].

Qualifications and accreditations C2 · weight 25%

90

GDC registration is stated on the practice website and CQC registration is on the issuing register [1] [2].

First-hand responsiveness C3 · weight 15%

Insufficient evidence

Insufficient evidence

Trading history C4 · weight 10%

80

On the Companies House record since 2009 [3].

Insurance and safeguards C5 · weight 10%

Insufficient evidence

Insufficient evidence

Pricing transparency C6 · weight 5%

55

A dental plan and finance are mentioned but no treatment prices appear on the homepage [1].

Website and service information C7 · weight 5%

85

The site covers general, cosmetic and NHS dentistry, emergency care, both practices and contact routes [1].

Evidence

Every fact held for this provider, with its source and check date.
FactValueSourceRead
Years trading16Source companies-house

Industry qualifications

Sourced from the issuing registers, the business's own website and platforms such as Checkatrade and Which? Trusted Traders, on the date shown.

Strengths

  • The site promises quick treatment for dental emergencies covering pain, injury and infections [1].

  • Patients give 4.9 from 403 Google reviews, seen 4 September 2026 [4].

  • The Wellington practice on Queen Street is reachable on 01952 242966 with the group's treatment range behind it [1].

Limitations

  • No insurance details are published, scored as insufficient evidence rather than a failing, and no treatment prices appear on the homepage [1].

Response from the business

This business has not sent a response yet. Any response they send will appear here.

Verified customer reviews

Reviews from customers who showed us their invoice.

No verified reviews yet for this business.

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Questions about Smile Works, Carlton Chambers

Is Smile Works, Carlton Chambers any good?

On the evidence, yes for Wellington urgent care: it ranks fifth in our Telford table, holds 4.9 on Google, and promises quick treatment for pain, injury and infections. The group's general, cosmetic and NHS dentistry range sits behind it. Ring the Wellington line and describe your symptoms for the fastest triage.

Is Smile Works, Carlton Chambers GDC registered?

The site describes GDC-compliant dental professionals across its practices, and the CQC registers the Carlton Chambers practice. The CQC listing confirms the same Wellington practice and its address. No individual registration numbers appear on the homepage, so search the free GDC register by dentist name to confirm any clinician. Note the treating dentist's name at the visit to search it later.

What does Smile Works, Carlton Chambers charge?

No treatment prices appear on the homepage, though a dental plan and finance options are mentioned. That means the fee for an emergency visit is not published. Ask for the visit fee and any follow-up cost in writing before treatment starts. The plan and finance options cover ongoing care rather than the urgent visit itself.

Where is Smile Works, Carlton Chambers?

The practice sits at Carlton Chambers on Queen Street in Wellington, with a sister practice at Malinslee in Telford. The phone route runs from the group homepage. Send your postcode with the enquiry to confirm which site suits you, and ring ahead to confirm opening times before you set off.

How is Smile Works, Carlton Chambers ranked?

It ranks fifth of the ten emergency dentists in our September round, picked for urgent care at the Wellington practice. We looked first at what patients say, then qualifications, history and pricing clarity. Read the full review and its sources before you ring. Scores rest on dated evidence you can check in its sources.

What areas does Smile Works, Carlton Chambers cover?

Smile Works, Carlton Chambers sits on Queen Street in Wellington and lists Telford, Wellington and Malinslee among the areas it serves. That places it handiest for Wellington town centre, with the Malinslee sister practice covering the Telford side. Send your postcode with the enquiry to confirm which site suits you.

How do I get a quote from Smile Works, Carlton Chambers?

No treatment prices appear on the homepage, though a dental plan and finance options are mentioned for ongoing care. The fee for an emergency visit is agreed by phone, so describe your symptoms and ask for the visit fee up front. Ask for the whole course cost on the written plan before treatment starts.

What do the reviews say, and how does it compare with the others?

Patients give the practice 4.9 on Google across more than four hundred ratings, matching its Malinslee sister page one place above. That town-centre position is why it sits fifth: the number equals the leaders while the pricing page stays blank. Read it against Malinslee for the Telford-side twin and Shifnal at the top for open access.

Others assessed for this trade

  1. Shifnal Dental Care72.4 / 100Ranked 1. Best for open emergency slots for everyone with online booking.
  2. Dawley Dental Practice & Implant Clinic71.8 / 100Ranked 2. Best for same-day private emergency cover six days a week.
  3. Rodericks Dawley Family Dental71.3 / 100Ranked 3. Best for priced emergency slots with NHS and private options.
  4. Smile Works Malinslee71.0 / 100Ranked 4. Best for urgent care within a two-practice Telford group.

Sources

  1. Smile Works homepage — services, emergency care and contact Retrieved 4 September 2026.
  2. CQC: Smile Works, Carlton Chambers (1-201550520) Retrieved 4 September 2026.
  3. Companies House: The Smile Works Limited (07030591) Retrieved 4 September 2026.
  4. Google Maps: Smile Works, Carlton Chambers Retrieved 4 September 2026.

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