Assessment · emergency dentists round emergency-dentists-2026-09

Smile Works, Carlton Chambers review

Ranked 5 of 10 in Emergency dentists in Telford

Best for: urgent care at the Wellington practice

Active

Trading as The Smile Works Limited · Carlton Chambers, Queen Street, Wellington, Shropshire, TF1 1EW · Service area: Telford, Wellington, Malinslee

Smile Works, Carlton Chambers in short

Smile Works, Carlton Chambers is the Wellington arm of a two-practice Telford group promising quick treatment for dental emergencies. Smile Works, Carlton Chambers suits urgent care on Queen Street in Wellington, with the group's general, cosmetic and NHS dentistry range behind it. The group covers both Telford sites behind its urgent route. Our verdict is that its town-centre position is its main draw.

Patient reviews give the practice 4.9 on Google. The running company dates to 2009 and the CQC registers the Carlton Chambers practice. What counts against it is paperwork: no insurance wording and no treatment prices appear on the homepage, though a dental plan and finance are mentioned for ongoing care. Either site suits a first urgent visit close to home.

Smile Works, Carlton Chambers reviews and ratings on other sites

Every public rating we hold for Smile Works, Carlton Chambers, with the source, scale, count and the date we read it. These are customers' ratings, not ours.
SourceRatingReviewsRead on
Google4.9 out of 5403

Our verdict

Our verdict: this suits you if you want urgent care in Wellington from a two-practice group covering general, cosmetic and NHS dentistry [1]. Reviews sit at 4.9 across 403 ratings and the company record runs to 2009 [4] [3]. The gaps are paperwork: no insurance wording and no treatment prices on the homepage [1].

Score summary

Scored on the home trades rubric v2.0. Insufficient evidence takes the neutral value and is not shown as a low mark.

Composite score
71.0 / 100

Customer evidence C1 · weight 30%

70 out of 100

Google 4.9 out of 5 from 403 reviews [4].

Qualifications and accreditations C2 · weight 25%

90 out of 100

GDC registration is stated on the practice website and CQC registration is on the issuing register [1] [2].

First-hand responsiveness C3 · weight 15%

Insufficient evidence

Insufficient evidence

Trading history C4 · weight 10%

80 out of 100

On the Companies House record since 2009 [3].

Insurance and safeguards C5 · weight 10%

Insufficient evidence

Insufficient evidence

Pricing transparency C6 · weight 5%

55 out of 100

A dental plan and finance are mentioned but no treatment prices appear on the homepage [1].

Website and service information C7 · weight 5%

85 out of 100

The site covers general, cosmetic and NHS dentistry, emergency care, both practices and contact routes [1].

Evidence

Every fact held for this provider, with its source and check date.
FactValueSourceRead
Years trading16Source companies-house

Industry qualifications

Sourced from the issuing registers, the business's own website and platforms such as Checkatrade and Which? Trusted Traders, on the date shown.

Strengths

  • The site promises quick treatment for dental emergencies covering pain, injury and infections [1].

  • Patients give 4.9 from 403 Google reviews, seen 4 September 2026 [4].

  • The Wellington practice on Queen Street is reachable on 01952 242966 with the group's treatment range behind it [1].

Limitations

  • No insurance details are published, scored as insufficient evidence rather than a failing, and no treatment prices appear on the homepage [1].

Response from the business

This business has not sent a response yet. Any response they send will appear here.

Verified customer reviews

Reviews from customers who showed us their invoice.

No verified reviews yet for this business.

Review this business

Tell other readers about work you paid for, and send a copy of the invoice so the editor can confirm the job took place.

Review this business

We publish your first name and last initial only, for example Sarah M.

We keep your email address private and use it to contact you about your review.

Choose between 1 and 5, where 5 means the work fully met your expectations.

Describe the job in a few words, for example Consumer unit replacement.

Pick the month and year the work was completed, within the last three years.

Describe the work, how it went, and anything other readers should check before booking.

Attach a PDF or photo of the invoice for this job so the editor can confirm the work; only the editor sees it.

Questions about Smile Works, Carlton Chambers

Is Smile Works, Carlton Chambers any good?

On the evidence, yes for Wellington urgent care: it ranks fifth in our Telford table, holds 4.9 on Google, and promises quick treatment for pain, injury and infections. The group's general, cosmetic and NHS dentistry range sits behind it. Ring the Wellington line and describe your symptoms for the fastest triage.

Is Smile Works, Carlton Chambers GDC registered?

The site describes GDC-compliant dental professionals across its practices, and the CQC registers the Carlton Chambers practice. The CQC listing confirms the same Wellington practice and its address. No individual registration numbers appear on the homepage, so search the free GDC register by dentist name to confirm any clinician.

What does Smile Works, Carlton Chambers charge?

No treatment prices appear on the homepage, though a dental plan and finance options are mentioned. That means the fee for an emergency visit is not published. Ask for the visit fee and any follow-up cost in writing before treatment starts.

Where is Smile Works, Carlton Chambers?

The practice sits at Carlton Chambers on Queen Street in Wellington, with a sister practice at Malinslee in Telford. The phone route runs from the group homepage. Send your postcode with the enquiry to confirm which site suits you, and ring ahead to confirm opening times before you set off.

How is Smile Works, Carlton Chambers ranked?

It ranks fifth of the ten emergency dentists in our September round, picked for urgent care at the Wellington practice. What patients say counts most toward the score, then qualifications, history and pricing clarity. Read the full review and its sources before you ring.

Others assessed for this trade

  1. Shifnal Dental Care72.4 / 100Ranked 1. Best for open emergency slots for everyone with online booking.
  2. Dawley Dental Practice & Implant Clinic71.8 / 100Ranked 2. Best for same-day private emergency cover six days a week.
  3. Rodericks Dawley Family Dental71.3 / 100Ranked 3. Best for priced emergency slots with NHS and private options.
  4. Smile Works Malinslee71.0 / 100Ranked 4. Best for urgent care within a two-practice Telford group.

Sources

  1. Smile Works homepage — services, emergency care and contact Retrieved 4 September 2026.
  2. CQC: Smile Works, Carlton Chambers (1-201550520) Retrieved 4 September 2026.
  3. Companies House: The Smile Works Limited (07030591) Retrieved 4 September 2026.
  4. Google Maps: Smile Works, Carlton Chambers Retrieved 4 September 2026.

Is this your business?

Ask us to correct a fact, claim the listing, or send a response for publication alongside the assessment.