Smile Works, Carlton Chambers review
Ranked 5 of 10 in Emergency dentists in Telford
Best for: urgent care at the Wellington practice
Active
Trading as The Smile Works Limited · Carlton Chambers, Queen Street, Wellington, Shropshire, TF1 1EW · Service area: Telford, Wellington, Malinslee
Smile Works, Carlton Chambers in short
Smile Works, Carlton Chambers is the Wellington arm of a two-practice Telford group promising quick treatment for dental emergencies. Smile Works, Carlton Chambers suits urgent care on Queen Street in Wellington, with the group's general, cosmetic and NHS dentistry range behind it. The group covers both Telford sites behind its urgent route. Our verdict is that its town-centre position is its main draw.
Patient reviews give the practice 4.9 on Google. The running company dates to 2009 and the CQC registers the Carlton Chambers practice. What counts against it is paperwork: no insurance wording and no treatment prices appear on the homepage, though a dental plan and finance are mentioned for ongoing care. Either site suits a first urgent visit close to home.
Our verdict
Our verdict: this suits you if you want urgent care in Wellington from a two-practice group covering general, cosmetic and NHS dentistry [1]. Reviews sit at 4.9 across 403 ratings and the company record runs to 2009 [4] [3]. The gaps are paperwork: no insurance wording and no treatment prices on the homepage [1].
Score summary
Scored on the home trades rubric v2.0. Insufficient evidence takes the neutral value and is not shown as a low mark.
- Composite score
- 71.0 / 100
Qualifications and accreditations C2 · weight 25%
90 out of 100
First-hand responsiveness C3 · weight 15%
Insufficient evidence
Insufficient evidence
Insurance and safeguards C5 · weight 10%
Insufficient evidence
Insufficient evidence
Pricing transparency C6 · weight 5%
55 out of 100
A dental plan and finance are mentioned but no treatment prices appear on the homepage [1].
Website and service information C7 · weight 5%
85 out of 100
The site covers general, cosmetic and NHS dentistry, emergency care, both practices and contact routes [1].
Evidence
| Fact | Value | Source | Read |
|---|---|---|---|
| Years trading | 16 | Source companies-house |
Industry qualifications
Sourced from the issuing registers, the business's own website and platforms such as Checkatrade and Which? Trusted Traders, on the date shown.
- CQCSourcedchecked 3 September 2026. Reference 1-201550520.
- GDCSourcedchecked 3 September 2026
Strengths
Limitations
No insurance details are published, scored as insufficient evidence rather than a failing, and no treatment prices appear on the homepage [1].
Response from the business
This business has not sent a response yet. Any response they send will appear here.
Verified customer reviews
Reviews from customers who showed us their invoice.
No verified reviews yet for this business.
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Questions about Smile Works, Carlton Chambers
Is Smile Works, Carlton Chambers any good?
On the evidence, yes for Wellington urgent care: it ranks fifth in our Telford table, holds 4.9 on Google, and promises quick treatment for pain, injury and infections. The group's general, cosmetic and NHS dentistry range sits behind it. Ring the Wellington line and describe your symptoms for the fastest triage.
Is Smile Works, Carlton Chambers GDC registered?
The site describes GDC-compliant dental professionals across its practices, and the CQC registers the Carlton Chambers practice. The CQC listing confirms the same Wellington practice and its address. No individual registration numbers appear on the homepage, so search the free GDC register by dentist name to confirm any clinician.
What does Smile Works, Carlton Chambers charge?
No treatment prices appear on the homepage, though a dental plan and finance options are mentioned. That means the fee for an emergency visit is not published. Ask for the visit fee and any follow-up cost in writing before treatment starts.
Where is Smile Works, Carlton Chambers?
The practice sits at Carlton Chambers on Queen Street in Wellington, with a sister practice at Malinslee in Telford. The phone route runs from the group homepage. Send your postcode with the enquiry to confirm which site suits you, and ring ahead to confirm opening times before you set off.
How is Smile Works, Carlton Chambers ranked?
It ranks fifth of the ten emergency dentists in our September round, picked for urgent care at the Wellington practice. What patients say counts most toward the score, then qualifications, history and pricing clarity. Read the full review and its sources before you ring.
Others assessed for this trade
- Shifnal Dental Care72.4 / 100Ranked 1. Best for open emergency slots for everyone with online booking.
- Dawley Dental Practice & Implant Clinic71.8 / 100Ranked 2. Best for same-day private emergency cover six days a week.
- Rodericks Dawley Family Dental71.3 / 100Ranked 3. Best for priced emergency slots with NHS and private options.
- Smile Works Malinslee71.0 / 100Ranked 4. Best for urgent care within a two-practice Telford group.
Sources
- Smile Works homepage — services, emergency care and contact Retrieved 4 September 2026.
- CQC: Smile Works, Carlton Chambers (1-201550520) Retrieved 4 September 2026.
- Companies House: The Smile Works Limited (07030591) Retrieved 4 September 2026.
- Google Maps: Smile Works, Carlton Chambers Retrieved 4 September 2026.
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