Telford RankedIndependent rankings of local services in Telford
Assessment · counsellors round counsellors-2026-09

Telford Mind review

Assessed in Counsellors in Telford

Active

Trading as Telford Mind · Court Street Medical Practice, Court Street, Madeley, Telford, Shropshire, TF7 5EE · Service area: Telford

Telford Mind in short

Telford Mind is the local Mind charity offering listening support, counselling and Calm Cafes across Telford and Wrekin from its Madeley base, with no referral needed [1] [4]. Our verdict is that it is the page's clearest budget route: counselling at thirty pounds for individuals and forty for couples, from a registered charity [1] [5]. Calm Cafes run across the borough, including sessions for eighteen to twenty-five year olds [1].

Customer reviews are Telford Mind's weak spot, averaging three point three from six Google reviews with no other public rating source found [6]. Weekday listening support needs no appointment, which keeps access simple [4]. It holds the Mind Quality Mark and a registered charity number, while insurance detail is unpublished, which counts against it [1] [3].

Telford Mind reviews and ratings on other sites

Every public rating we hold for Telford Mind, with the source, scale, count and the date we read it. These are customers' ratings, not ours.
SourceRatingReviewsRead on
Google3.3 out of 56

Our verdict

Our judgement: Telford Mind suits you if you want low-cost charity counselling or drop-in listening support in Madeley without a referral [1] [4]. The Google rating is modest and insurance details are unpublished, which counts against it alongside the small review base [1] [6].

Score summary

Scored on the home trades rubric v2.0. Insufficient evidence takes the neutral value and is not shown as a low mark.

Composite score
56.7 / 100

Customer evidence C1 · weight 30%

34

Google 3.3 out of 5 from 6 reviews [6].

Qualifications and accreditations C2 · weight 25%

70

Mind Quality Mark for 2021–24 is stated on the website [1] [3].

First-hand responsiveness C3 · weight 15%

Insufficient evidence

Insufficient evidence

Trading history C4 · weight 10%

80

On the Companies House record since 2019 [5].

Insurance and safeguards C5 · weight 10%

Insufficient evidence

Insufficient evidence

Pricing transparency C6 · weight 5%

85

Counselling is £30 a session for individuals and £40 for couples, with free services funded by donations and grants; no VAT position is published [1].

Website and service information C7 · weight 5%

85

The site sets out listening support, counselling, Calm Cafés and training, with the Madeley base, phone, emails, contact form and weekday hours [1] [2] [4].

Evidence

Every fact held for this provider, with its source and check date.
FactValueSourceRead
Trading since (charity registration)2019Source register
Charity number1186627Source register

Industry qualifications

Sourced from the issuing registers, the business's own website and platforms such as Checkatrade and Which? Trusted Traders, on the date shown.

Strengths

  • You can self-refer for listening support with no appointment, weekdays 10am to 5pm, alongside counselling at £30 for individuals and £40 for couples [1] [4].

  • The charity footing is checkable: Telford Mind is a registered CIO, number 1186627, reporting income of £604,608 for 2025 [5].

  • It holds the Mind Quality Mark for 2021–24 and runs Calm Cafés including sessions for 18- to 25-year-olds [1] [3].

Limitations

  • Google reviews average 3.3 from 6 ratings seen 4 September 2026, and no other public ratings were found [6].

  • No insurance details are published [1].

Response from the business

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Questions about Telford Mind

Is Telford Mind any good?

For low-cost support, yes with eyes open: it offers self-referral listening support and counselling at thirty and forty pounds from a registered charity [1] [4] [5]. But its Google average trails every ranked firm at three point three from six reviews [6]. Read the full review, then visit a drop-in session.

Is Telford Mind registered with a professional body?

It holds the Mind Quality Mark for 2021 to 2024, stated on its website, and it is a registered charity, number 1186627, checkable on the charity register [1] [3] [5]. Neither is a therapist register entry. Ask about counsellor qualifications when you first get in touch.

What does Telford Mind charge?

Counselling costs thirty pounds a session for individuals and forty for couples, with listening support and other services free, funded by donations and grants [1]. No VAT position is published. Confirm the fee and any waiting time when you self-refer.

Where does Telford Mind work?

The charity sits at Court Street Medical Practice in Madeley, with listening support weekdays and Calm Cafes across Telford and Wrekin including sessions for eighteen to twenty-five year olds [1] [4]. Contact runs by phone, email and form [2]. Send your postcode to confirm your nearest session.

How is Telford Mind ranked?

It sits outside our top ten in the September round: the low fees and charity footing score well, but the modest Google average holds it back. It remains the clearest budget route on the page. Read the full review, then visit a drop-in session.

Others assessed for this trade

  1. EG Counselling71.9 / 100Ranked 1. Best for BACP-registered counselling with rare infant-loss specialism.
  2. Midland Therapy Services70.1 / 100Ranked 2. Best for hypnotherapy and holistic therapies in Leegomery.
  3. Keith Gullis Curative Hypnotherapy68.3 / 100Ranked 3. Best for curative hypnotherapy for smoking, anxiety and trauma.
  4. Affinity & Beyond Therapy66.4 / 100Ranked 4. Best for hypnotherapy programmes for anxiety and trauma.

Sources

  1. Telford Mind homepage — services, counselling fees and contact Retrieved 4 September 2026.
  2. Telford Mind contact page — phone, emails and form Retrieved 4 September 2026.
  3. Telford Mind about page — charity background and Mind Quality Mark Retrieved 4 September 2026.
  4. Telford Mind listening-support page — hours and self-referral Retrieved 4 September 2026.
  5. Charity Commission — Telford Mind, charity 1186627 Retrieved 4 September 2026.
  6. Google Maps listing — Telford Mind, Madeley Retrieved 4 September 2026.

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