Telford RankedIndependent rankings of local services in Telford
Assessment · counsellors round counsellors-2026-09

Feel Better CBT review

Ranked 9 of 10 in Counsellors in Telford

Best for: structured CBT for anxiety, low mood and trauma

Sole Trader

Athena House, Wellington Road, Donnington, Telford, Shropshire, TF2 8AJ · Service area: Telford, Newport

Feel Better CBT in short

Feel Better CBT is a Donnington-based CBT practice run by Caroline, a BABCP-accredited psychotherapist treating depression, anxiety, trauma and related difficulties in person and online [1]. Our verdict is that its upfront practical detail is the draw: an hourly fee, a typical starting block of six sessions, and full opening hours all stated on the page [1]. In-person and online sessions run from Athena House in Donnington, with Telford and Newport both covered [1] [2].

Customer reviews of Feel Better CBT are thin, at four point eight from four Google reviews with no other public rating source found [4]. Health-insurance clients come through three major insurers, while trading history, indemnity wording and VAT position are unpublished, which counts against it [1].

Feel Better CBT reviews and ratings on other sites

Every public rating we hold for Feel Better CBT, with the source, scale, count and the date we read it. These are customers' ratings, not ours.
SourceRatingReviewsRead on
Google4.8 out of 54

Our verdict

Our judgement: Feel Better CBT suits you if you want structured, one-to-one CBT with an accredited practitioner in Donnington or online, with fees and hours stated from the start [1]. The gaps are paperwork and review volume rather than anything adverse: trading history and indemnity details are unpublished, and the review base is small [1] [4].

Score summary

Scored on the home trades rubric v2.0. Insufficient evidence takes the neutral value and is not shown as a low mark.

Composite score
62.4 / 100

Customer evidence C1 · weight 30%

63

Google 4.8 out of 5 from 4 reviews [4]. With fewer than five reviews so far, this counts a little less.

Qualifications and accreditations C2 · weight 25%

70

BABCP accreditation is stated on the business website [1].

First-hand responsiveness C3 · weight 15%

Insufficient evidence

Insufficient evidence

Trading history C4 · weight 10%

Insufficient evidence

Insufficient evidence

Insurance and safeguards C5 · weight 10%

Insufficient evidence

Insufficient evidence

Pricing transparency C6 · weight 5%

85

Individual sessions are £55 an hour with a free 15-minute introductory call; no VAT position is published [1].

Website and service information C7 · weight 5%

85

The site sets out services, the Donnington base, phone and contact form, and full opening hours [1], and the directory profile confirms Telford and Newport coverage [2].

Industry qualifications

Sourced from the issuing registers, the business's own website and platforms such as Checkatrade and Which? Trusted Traders, on the date shown.

Strengths

  • You get accredited CBT from a named practitioner: Caroline describes herself as a BABCP-accredited psychotherapist, and the site lists depression, anxiety, phobias, panic, trauma and insomnia among the difficulties treated [1].

  • Practical details are stated upfront: sessions cost £55 an hour, most clients start with six weekly or fortnightly sessions, and opening hours cover Monday to Thursday mornings plus Tuesday, Wednesday evenings and Saturdays [1].

  • Access looks straightforward, with in-person and online sessions from Athena House on Wellington Road in Donnington, a free 15-minute introductory call, and AXA, Cigna and Aviva health insurance accepted [1].

Limitations

  • The Google record is thin at 4.8 from 4 reviews, seen 4 September 2026, and no other public ratings were found [4].

  • No trading history, professional-indemnity wording or VAT position is published [1].

Response from the business

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Verified customer reviews

Reviews from customers who showed us their invoice.

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Questions about Feel Better CBT

Is Feel Better CBT any good?

On the evidence, yes for structured CBT: it ranks ninth in our Telford table, holds accredited standing, states its fee and format upfront, and accepts three major health insurers [1]. The review base is small at four ratings. Read the full review, then take the free introductory call.

Is Feel Better CBT BABCP accredited?

Caroline describes herself as a BABCP-accredited psychotherapist, stated on the business website [1]. The BABCP register itself needs an interactive search to confirm an individual entry [3]. Ask for the accreditation details and check them on the register before your first session.

What does Feel Better CBT charge?

Individual sessions cost fifty-five pounds an hour with a free fifteen-minute introductory call, and most clients start with six weekly or fortnightly sessions [1]. No VAT position is published. Confirm the fee, block length and payment terms in writing before you begin.

Where does Feel Better CBT work?

Sessions run in person from Athena House on Wellington Road in Donnington and online, covering Telford and Newport [1] [2]. Opening hours cover Monday to Thursday mornings plus Tuesday, Wednesday evenings and Saturdays [1]. Send your availability and session preference with your enquiry.

How is Feel Better CBT ranked?

It ranks ninth of the ten counsellors in our September round, picked for structured one-to-one CBT with an accredited practitioner and stated fees. The review base is small, so read the ratings in full. Read the whole page, then take the introductory call.

Others assessed for this trade

  1. EG Counselling71.9 / 100Ranked 1. Best for BACP-registered counselling with rare infant-loss specialism.
  2. Midland Therapy Services70.1 / 100Ranked 2. Best for hypnotherapy and holistic therapies in Leegomery.
  3. Keith Gullis Curative Hypnotherapy68.3 / 100Ranked 3. Best for curative hypnotherapy for smoking, anxiety and trauma.
  4. Affinity & Beyond Therapy66.4 / 100Ranked 4. Best for hypnotherapy programmes for anxiety and trauma.

Sources

  1. Feel Better CBT homepage — services, fees, hours and contact Retrieved 4 September 2026.
  2. Counselling Pages profile — Telford and Newport coverage Retrieved 4 September 2026.
  3. BABCP therapist register landing — individual lookup needs interactive search Retrieved 4 September 2026.
  4. Google Maps listing — Feel Better CBT, Donnington Retrieved 4 September 2026.

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