Telford RankedIndependent rankings of local services in Telford
Assessment · cctv installers round cctv-installers-2026-09

Phoenix Security Systems review

Ranked 7 of 10 in CCTV installers in Telford

Best for: newport and telford homes wanting alarms plus cctv

Sole Trader

Newport · Service area: Newport, Telford, Shrewsbury, Shropshire

Phoenix Security Systems in short

Phoenix Security Systems is a Newport installer of cameras, alarms and access control, covering Telford, Shrewsbury and the wider Midlands. Its standout is longevity paired with range: trading since two thousand and four, named equipment brands behind it, and photo and video uploads taken with enquiries. Customer reviews read five out of five on Google. The contact form takes photo and video uploads with the enquiry, which helps remote quoting.

What counts against Phoenix Security Systems is thin stated detail: no insurance, no prices, and SSAIB membership stated without a membership number. Our view is that it suits Newport and Telford homes wanting alarms plus cameras from one long-trading firm. Named equipment brands sit behind the range on offer.

Phoenix Security Systems reviews and ratings on other sites

Every public rating we hold for Phoenix Security Systems, with the source, scale, count and the date we read it. These are customers' ratings, not ours.
SourceRatingReviewsRead on
Google5.0 out of 521

Our verdict

Our verdict: Phoenix suits you if you want a long-trading local firm for CCTV with alarms or access control across the Newport and Telford area [1] [2]. The Google record reads 5 out of 5 from 21 reviews [3]. What counts against it is the gap in stated detail: no insurance, no prices and no scheme number on the site [1].

Score summary

Scored on the home trades rubric v2.0. Insufficient evidence takes the neutral value and is not shown as a low mark.

Composite score
66.4 / 100

Customer evidence C1 · weight 30%

72

Google 5 out of 5 from 21 reviews [3].

Qualifications and accreditations C2 · weight 25%

70

SSAIB membership is listed on the business's own website [1] [2].

First-hand responsiveness C3 · weight 15%

Insufficient evidence

Insufficient evidence

Trading history C4 · weight 10%

80

The business states 22 years of trading [1].

Insurance and safeguards C5 · weight 10%

Insufficient evidence

Insufficient evidence

Pricing transparency C6 · weight 5%

55

No call-out fee, hourly rate or VAT position is published. The site offers a free, no-obligation quote with a site assessment [1] [2].

Website and service information C7 · weight 5%

80

The site sets out CCTV, alarm, access control and monitoring services with a Newport and Midlands patch [1], and gives phone, mobile, email and form routes [2].

Evidence

Every fact held for this provider, with its source and check date.
FactValueSourceRead
Years trading (established 2004)22Source provider-website

Industry qualifications

Sourced from the issuing registers, the business's own website and platforms such as Checkatrade and Which? Trusted Traders, on the date shown.

Strengths

  • You get CCTV, alarms, access control and monitoring from a firm trading since 2004, with Hikvision, Paxton and Eaton named among its brands [1].

  • The site covers homes, shops, farms and industrial sites, and the contact form takes photo and video uploads with the enquiry [1] [2].

  • The Google listing shows 5 out of 5 from 21 reviews, seen 4 September 2026 [3].

Limitations

  • No insurance details and no prices, call-out fee or VAT position are published [1] [2].

  • SSAIB membership is stated on the site with no membership number printed alongside the claim [1].

Response from the business

This business has not sent a response yet. Any response they send will appear here.

Verified customer reviews

Reviews from customers who showed us their invoice.

No verified reviews yet for this business.

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Questions about Phoenix Security Systems

Is Phoenix Security Systems any good?

On the evidence, yes for local cover: sixth in our table, five out of five on Google, cameras with alarms and access control across homes, shops, farms and industrial sites. Stated detail is thin. Read the full review. Send photos of the property through the contact form for a quote. Ask what the membership covers for domestic camera and alarm work.

Is Phoenix Security Systems SSAIB registered?

SSAIB membership is stated on the firm's website, with no membership number printed alongside. That leaves the website, not a register, as the source. Ask for the membership details and check the name yourself on the SSAIB directory before work starts.

What does Phoenix Security Systems charge?

No prices, call-out fee or VAT position are published, though free no-obligation quotes with a site assessment are offered. Invite the assessment and ask for an itemised fixed quote covering the whole brief. Confirm VAT treatment in writing before agreeing anything.

Where does Phoenix Security Systems work?

A Newport firm covering Telford, Shrewsbury and the wider Midlands. Phone, mobile, email and a contact form are all published. Send your postcode with the job list to confirm you are covered. Attach photos of the property, since the form accepts uploads.

How is Phoenix Security Systems ranked?

It ranks sixth of the ten CCTV installers in our September round, picked for Newport and Telford homes wanting alarms plus cameras. Gaps in stated detail keep it mid-table. Read the full review and its sources, then ask for the itemised quote.

Others assessed for this trade

  1. HC Electrical74.1 / 100Ranked 1. Best for insured local electrician covering cctv alarms and door entry.
  2. Voltium Electrical Services Ltd70.1 / 100Ranked 2. Best for electrical firm with past cctv installs.
  3. Archer Security69.5 / 100Ranked 3. Best for alarm and cctv cover with police-response options.
  4. HPS Telford68.6 / 100Ranked 4. Best for cctv with security lighting combined.

Sources

  1. Phoenix Security Systems homepage — services and history Retrieved 4 September 2026.
  2. Phoenix Security Systems contact page — area and contact routes Retrieved 4 September 2026.
  3. Google Maps listing — Phoenix Security Systems, Newport Retrieved 4 September 2026.

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