Assessment · aquarium services round aquarium-services-2026-09

Pets at Home Telford review

Ranked 4 of 8 in Aquarium services in Telford

Best for: one trip for fish, grooming and vet care

Active

Trading as Pets at Home Superstores Limited · Unit D, Wrekin Retail Park, Whitchurch Drive, Telford, Shropshire, TF1 2DE · Service area: Telford

Pets at Home Telford in short

Pets at Home Telford is the Pet Care Centre at Wrekin Retail Park, stocking fish, reptiles and small pets beside grooming, licensed medicines and a vet practice on the same site. The store page publishes its animal activity licence number from Telford and Wrekin Council, and click and collect runs within the hour alongside nutrition consultations. It is the one-trip option of this round.

Customer reviews on Google, the only public source we hold, give the store the lowest rating in this round across a very large base of ratings. Our judgement is that Pets at Home suits households that want fish supplies, grooming and vet care under one roof. Against it, the range is generalist rather than specialist, and no prices appear on the store page.

Pets at Home Telford reviews and ratings on other sites

Every public rating we hold for Pets at Home Telford, with the source, scale, count and the date we read it. These are customers' ratings, not ours.
SourceRatingReviewsRead on
Google4.3 out of 51639

Our verdict

Our judgement: this suits you if you want fish supplies, grooming and vet care under one roof at Wrekin Retail Park, backed by a published council licence and a live company record [1] [2]. The trade-off is a general pet-store range rather than a specialist aquatics department, and no published prices [1].

Score summary

Scored on the home trades rubric v2.0. Insufficient evidence takes the neutral value and is not shown as a low mark.

Composite score
60.8 / 100

Customer evidence C1 · weight 30%

56 out of 100

Google 4.3 out of 5 from 1639 reviews [3].

Qualifications and accreditations C2 · weight 25%

70 out of 100

Animal activity licence (Telford and Wrekin Council) membership is listed on the business's own website [1].

First-hand responsiveness C3 · weight 15%

Insufficient evidence

Insufficient evidence

Trading history C4 · weight 10%

80 out of 100

On the Companies House record since 1995 [2].

Insurance and safeguards C5 · weight 10%

Insufficient evidence

Insufficient evidence

Pricing transparency C6 · weight 5%

40 out of 100

No prices, call-out fee or VAT position is published on the store page [1].

Website and service information C7 · weight 5%

80 out of 100

The store page sets out fish and other pets in store, grooming and vets services, the Telford address with phone and click and collect [1].

Industry qualifications

Sourced from the issuing registers, the business's own website and platforms such as Checkatrade and Which? Trusted Traders, on the date shown.

Strengths

  • Fish, reptiles and small pets are stocked in store, with grooming, licensed medicines and a vet practice on the same site [1].

  • The store page publishes animal activity licence number BTWAWL028 from Telford and Wrekin Council [1].

  • Click and collect is available in as little as one hour, with nutrition consultations and free weight checks advertised [1].

Limitations

  • No prices, call-out fee or VAT position is published on the store page [1].

  • The Google rating of 4.3 from 1,639 reviews, seen 4 September 2026, is the lowest in this round [3].

Response from the business

This business has not sent a response yet. Any response they send will appear here.

Verified customer reviews

Reviews from customers who showed us their invoice.

No verified reviews yet for this business.

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Questions about Pets at Home Telford

Is Pets at Home Telford any good?

On the evidence, yes for one-trip shopping: it holds a large base of Google ratings, publishes a council animal activity licence, and pairs fish with grooming and a vet practice. Its rating is the lowest in this round, so read the full page and its sources. Read the full review before you visit.

Is Pets at Home Telford licensed to sell fish?

Animal activity licence number BTWAWL028 from Telford and Wrekin Council is published on the store page. No OATA membership is recorded in the sources we hold, so OATA membership can’t be sourced. Note the number when you buy livestock. Keep it with your receipt.

What does Pets at Home Telford charge?

No prices, call-out fee or VAT position is published on the store page, so the till does the talking. Grooming and vet services sit bookable separately from the shop floor. Ask for each separate price in writing before you commit to anything.

Where is Pets at Home Telford?

The Pet Care Centre sits at Wrekin Retail Park on Whitchurch Drive in Telford, with click and collect available within the hour. It serves Telford shoppers in store and online. Check the store page for hours before you set off.

How is Pets at Home Telford ranked?

It ranks fourth of the eight aquarium services in our September round, picked where fish, grooming and vet care in one trip matter most. Read the full review alongside the company record. Compare it with the dedicated aquatics store above it.

Others assessed for this trade

  1. Malawi Mania67.6 / 100Ranked 1. Best for Malawi cichlid breeder with the strongest customer reviews.
  2. Maidenhead Aquatics Mere Park64.5 / 100Ranked 2. Best for dedicated aquatics store with licensed livestock.
  3. Evoaquatic61.7 / 100Ranked 3. Best for at-home aquarium and pond maintenance plans.
  4. Pets Corner Telford60.3 / 100Ranked 5. Best for natural-food pet shop with strong reviews.

Sources

  1. Pets at Home Telford store page — services, licence and contact Retrieved 4 September 2026.
  2. Companies House — PETS AT HOME SUPERSTORES LIMITED overview (03119594) Retrieved 4 September 2026.
  3. Google Maps listing — Pets at Home Telford Retrieved 4 September 2026.

Is this your business?

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