Assessment · access control installers round access-control-2026-09

Phoenix Security Systems review

Ranked 3 of 10 in Access control installers in Telford

Best for: SSAIB-member alarms and CCTV around Newport

Sole Trader

Newport · Service area: Newport, Telford, Shrewsbury, Shropshire

Phoenix Security Systems in short

Phoenix Security Systems is a Newport installer of burglar alarms, CCTV and access control for homes, farms and businesses across Shropshire and the Midlands. What sets Phoenix apart in our review is SSAIB membership stated on its site alongside named equipment and round-the-clock service and maintenance support. The business states long industry experience going back over twenty years, with maintenance support after every install.

Customer reviews are spotless, with a headline Google rating of five stars drawn from more than twenty reviews. What counts against Phoenix is the absence of published prices and insurance detail beyond a competitive-price statement. Our verdict is that it suits homes, farms and firms around Newport and Telford wanting alarms and cameras from an SSAIB-member installer.

Phoenix Security Systems reviews and ratings on other sites

Every public rating we hold for Phoenix Security Systems, with the source, scale, count and the date we read it. These are customers' ratings, not ours.
Source	Rating	Reviews	Read on
Google	5.0 out of 5	21	4 September 2026

Our verdict

Our judgement: Phoenix suits homes, farms and businesses around Newport and Telford that want alarms, CCTV and access control from an SSAIB-member installer ^[1]. The Google record stands at 5.0 from 21 reviews ^[2]. What counts against it is the absence of published prices and insurance details ^[1].

Score summary

Scored on the home trades rubric v2.0. Insufficient evidence takes the neutral value and is not shown as a low mark.

Composite score: 66.6 / 100

Customer evidence C1 · weight 30%

72 out of 100

Google 5 out of 5 from 21 reviews ^[2].

Qualifications and accreditations C2 · weight 25%

70 out of 100

SSAIB membership is listed on the business's own website ^[1].

First-hand responsiveness C3 · weight 15%

Insufficient evidence

Trading history C4 · weight 10%

80 out of 100

The business states 22 years of trading ^[1].

Insurance and safeguards C5 · weight 10%

Insufficient evidence

Pricing transparency C6 · weight 5%

55 out of 100

No call-out fee, hourly rate or VAT position is published. The site describes competitive prices with a contact route for requirements ^[1]. Partial transparency only.

Website and service information C7 · weight 5%

85 out of 100

The site sets out alarms, CCTV and access control for homes, farms and businesses ^[1], names Newport with Shropshire and Midlands coverage ^[1], and gives phones, email and 24-hour support ^[1].

Evidence

Every fact held for this provider, with its source and check date.
Fact	Value	Source	Read
Years trading (established 2004)	22	Source provider-website	4 September 2026

Industry qualifications

Sourced from the issuing registers, the business's own website and platforms such as Checkatrade and Which? Trusted Traders, on the date shown.

SSAIBSourcedchecked 4 September 2026

Strengths

SSAIB membership is stated on the site, alongside Hikvision, Paxton and Eaton equipment ^[1].
The firm offers 24-hour service and maintenance support for homes, farms and businesses ^[1].
It states establishment in 2004 with over 30 years of industry experience ^[1].

Limitations

No insurance details and no prices beyond a competitive-price statement are published ^[1].

Response from the business

This business has not sent a response yet. Any response they send will appear here.

Verified customer reviews

Reviews from customers who showed us their invoice.

No verified reviews yet for this business.

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Questions about Phoenix Security Systems

Is Phoenix Security Systems any good?

On the evidence, yes for alarms and CCTV: it sits third in our Telford access control table, holds five stars on Google, and states SSAIB membership with round-the-clock service support. No prices are published, so read the full review and its sources. Ask for an itemised quote before you agree anything.

Is Phoenix Security Systems SSAIB registered?

SSAIB membership is stated on the firm's own website, which also names the equipment it fits. No membership number is printed on the site, so ask for the membership detail and the insurance papers together. Confirm both appear on the register and in writing before work starts.

How much does Phoenix Security Systems charge?

It publishes no call-out fee, hourly rate or VAT position, describing its prices only as competitive with a contact route for requirements. That means your quote does the talking: send the job list and ask for an itemised fixed quote. Confirm what the price covers before you agree anything.

Where does Phoenix Security Systems work?

The installer works from Newport, covering Telford, Shrewsbury and Shropshire with Midlands work also stated. Send your postcode with the job list to confirm you are covered. Expect contact by phone or email, and ask about maintenance cover as well.

How is Phoenix Security Systems ranked?

It ranks third of the ten access control installers in our September round, picked for SSAIB-member alarms and CCTV around Newport. Read the full review alongside the evidence on the page. Then ask for the itemised quote with service terms.

Others assessed for this trade

Archer Security69.8 / 100Ranked 1. Best for SSAIB-certificated alarms, CCTV and door entry in one place.
SSAFE Security Systems & Automations69.4 / 100Ranked 2. Best for access control with CCTV, alarms and gates in one package.
LockFit Shropshire Locksmiths65.6 / 100Ranked 4. Best for round-the-clock locksmith cover with no call-out charge.
Business Watch Guarding Ltd65.2 / 100Ranked 5. Best for guarded keyholding and patrols for business premises.

Sources

Phoenix Security Systems homepage — services and contact Retrieved 4 September 2026.
Google Maps listing — Phoenix Security Systems, Newport Retrieved 4 September 2026.

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